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"We asked Sergey to come look at our bathroom and give us a quote for a remodel. He spent about a half hour looking at it and another half hour talking with my wife and I to see what we were looking for in a completed project. This is our only bathroom so one of the needs was for the toilet to be reconnected every night when they left. Sergey had a crew working on the bathroom every morning. They gutted the room down to the studs, moved and in some cases replaced plumbing, electrical switches and the fan, put up water resistant sheetrock and a new subfloor. The room was painted, floor tiled and the tub and shower area tiled, a new vanity, tub, lights, fan, cabinet, medicine cabinet and toilet were all installed. Sergey and his crew were extremely professional and very detail minded. They cleaned the area every evening before they left and were always working on something. The craftsmanship of the work is exceptional, especially the tile work on the floor and in the shower area. Sergey was always available to field questions and touched base with us often to make sure we were happy with the progress. I would highly recommend using them for a quality and beautiful bathroom remodel."

"Sergey was very professional from start to finish. For our small bathroom remodel Mike himself did the majority of work and was absolutely tremendous. He went over all the details with me, was very prompt and his attention to detail was great. I added additional plumbing work with some complications but it was taken care of no problem. I would highly recommend them."

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Based on the many Angie's List positive reviews and Angie's List awards given to this vendor, I decided to go with them and not get additional quotes. My gut told me otherwise, and I should have listened. I am pleased with the overall result, however; it just took some aggravation to get to that point. I have been reluctant to post this review, but as an Angie's List member I feel at least obligated to do so.

Perhaps I expect too much from contractors, holding a countertop fabricator I employed last October as the "gold standard" of quality, professionalism, responsiveness, cleanliness, and a positive attitude. With SE Kitchens I felt an overall negative attitude, and I think it carried over into the work. Skip, the owner, and two other men arrived in three separate trucks. Two of the trucks backed over two of my orange driveway-marker sticks, and I knew then we were off to a bad start. Although they took care to lay down heavy drop cloths across all my floors, they still left debris, from those cloths, that I had to clean up. After they left, I discovered I had quite a bit of bathroom cleaning to do. There were black marks on the side of the toilet, black marks on my white floor tile (I panicked when I saw what looked like a tile crack, but fortunately it was not), and debris on the floor of the linen closet. There were dirt marks (like dirty fingerprints) on my new white cabinet. There were dirt marks on part of a replaced chair railing. I could clean all that myself (and did), but then I started to notice that the applied caulk was not only in the seams of the granite (as it should be!), but on the horizontal surface itself in many places. The caulk was simply applied with a lack of attention to detail (my opinion). Though the caulk is clear, it is not invisible. There is white caulk that was spread too wide between the replaced chair railing and the painted wall above it. (I will have to attempt to paint over that strip of caulk.) Finally, the black gasket under the fixture is crooked. The gasket issue is an aesthetic thing and I notice it. But since the granite, too, is black, it's not as offensive as it otherwise could be. After all that, I discovered three tiny nicks along the edge of the granite, and I was quite concerned about those. (It turns out they are not going to create a problem.)

On a positive note, I was pleased to see Skip take extra precaution when he used a torch to work on the plumbing in the wall!

The height of the cabinet I bought from him is 34-1/2" - an unpleasant discovery when I saw it being installed in my bathroom! I had expected the usual 30" height, and panicked when I saw how high it is. Skip replied that "Nobody buys 30" anymore; no more back-breaking." (I.e., I won't have to bend over so much when using the sink. True, but I'm 5' 9", and I wonder how a person 8 or 9 inches shorter would respond.) In any case, I was not given a choice. I was not aware there are two different heights available. Another positive note: unlike the saleswoman who I encountered on my first visit, Skip did a terrific job helping me with the selection process of the cabinet and top. He worked with me to keep the cost down to a level with which I was comfortable, and which really did give me what I wanted and needed.

Now, based on how I generally felt through this entire experience I was very uncomfortable with the idea of calling Skip to complain about the caulking and the nicks. I did finally call, but it was not returned. I called again several days later, and, Skip being there, took my call. He was very responsive and came to my house -- I think the next morning. He didn't give me any grief about it, as I had somewhat feared. He was pleasant, assured me the nicks were not an issue, and I am satisfied. He removed the excess caulk, and showed me that all it takes to remove it is a single-edge razor blade. "You can use [granite] as a cutting board," he then told me. (This is my first-ever granite piece and did not know what I can and cannot do to it.)

In the end, as I indicated at the beginning of this review, I am very pleased with my new vanity. The black granite itself adds a lot of class to my bathroom, replacing a pedestal sink that offered minimal surface space and, of course, no storage space.

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"We had both of our bathrooms remodeled this past year. We really love what they did. The staff is professional and friendly. Easy to deal with. Customer Service was very responsive."

We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!

"Mikey did an excellent job on our bathroom remodel. He paid attention to detail from the beginning of the project to the end. He came with us shopping for materials, helping us be aware of all of our choices. At the end of every day he gave us an update on what was completed that day, what was on the list for the following day, and if there were any design decisions he needed us to make. Mikey was highly flexible with us as we made our design decisions, especially when we were indecisive about a few things along the way. We would gladly recommend his work to any of our friends or family."

"Farzad did an excellent job at my mother's house for a bathroom remodel and quite a few other updates to her home. He was professional, clean and did everything with we asked for and more. I will be calling Farzad for my own home as soon as we are ready!"

For over 80 years, Crisafulli Bros. Plumbing & Heating Contractors, Inc. has provided plumbing, sewer and drain, heating and cooling design, installation, service, scheduled maintenance, and electrical services to our clientele. Founded in 1939, our company now spans three generations combining the pride and craftsmanship you expect from a locally owned and operated family business with the resources and knowledge available from a large national company.\n\nWith a growing workforce and a fleet of vehicles driving around every upstate NY neighborhood, Crisafulli Bros. is one of the largest mechanical contracting companies in the Capital Region. Our vast resources and commitment to quality led to us being recognized as the Best of the Capital Region for over 16 straight years and named a Top Work Place. We have set the standard for plumbing, heating, cooling, and electrical craftsmanship in the region.

"Rome Bath has very Professional installers. We had Paul and Mike they work great as a team. They put down drop clothes and were very courteous. They did the install in one day and you would never know they were her except for the bathroom looking magnificent.. We are so happy with the work completed and the bathroom."

"5+ Stars. I had Albany Area Pros gut remodel my master bath (including new layout) and renovate my entire first floor (flooring, doors, trim, lighting, electrical, popcorn ceiling removal, painting, etc.). They did an amazing job and were extremely professional, courteous, and did everything on time and within budget (even with upgraded items). Upon completion I hired them to remodel a second bathroom I was so happy with the work. I highly recommend them."