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"new flat copper roof and flashing"

"We are enjoying our new roof. Springfield worked around the weather and left the property clean when the task was completed. Andrew was a joy to work with. We would not hesitate to engage this firm again."

"Larry was great! He spoke to me about my options, came to my home to give me an estimate and had the work done the next day! My job was small but he didn't treat it as a small job. He was honest and his work was perfect. If I needed any siding or roofing repair again, I would not hesitate to call Reliable Roofing. Their entire team was absolutely a pleasure to work with!"

"HCR did a great job with replacing our roof. The materials are high quality and the work (removing original roof, laying down new roof and cleaning up) was done efficiently and with great detail. HCR also offers an excellent warranty and was very thorough in explaining options and setting up the work. We would highly recommend!"

"The JWHI technicians did a great job with my list of repairs. They were professional and communicated well. Would absolutely hire again."

"We received a drive-by visit in early September from Presidential Exteriors canvassing the neighborhood and while we knew we were living on borrowed time, with our roof last replaced before 1991, we don't do business with companies we don't know and trust. In this case I said no thank you, and the canvasser made a last comment that struck a chord, to look them up online. After checking their references, even though a fairly new company, they had very positive feedback in Angie's List. I then called and made an appointment and my wife and I were impressed with the salesperson, Ben (we've never had someone climb around the unfinished attic in completing their assessment) for his knowledge, genuineness, detail, and approach, and we signed a contract to renovate our roofing with architectural tiles and to install wider gutters (all in preparation for global warming). Over two days, the crew of two performed an amazing job at removing multiple layers of very old shingles (resulting in less full shingles being removed, and mostly partially torn pieces) and the care and cleanup left the full area around the house and bushes almost clean. Understandably, with any re-roofing I cannot imagine you wouldn't have some small amount of cleanup and a few full handfuls of nails and staples over the following months. In our case, in the subsequent week we have found over 60 nails so far using our own magnetic broom (purchased at Home Depot). The third day found the crew finishing the roofing and the other contractors arriving to remove and install the new gutters. So far, the new roof and rain gutters look great and we're cautiously awaiting the approaching storm season."

"Zach was a wonderful sales rep from the start and he made me comfortable choosing the correct contractor for our roof replacement. The crew arrived on time as promised and left my home the way they found it which was greatly appreciated. Dylan maintained thorough contact during the project making sure we were aware of timelines when they job had to extend to day 2 due to wood replacement. I have no complaints thus far and would recommend."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Roofing contractor Chidi was very patient and responsive."

"I have been working with Featherfall Restoration and Casey Hale concerning roof hail and wind damage on my home since October, 2016. During this entire period Casey has taken the time to both educate my wife and I and explain to us the steps that would occur during the business of working with my insurance carrier to fix my roof. He has been nothing but professional through the entire process, stressing the strict adherence to making sure all repairs meet Missouri building code requirements . He has kept us informed as to when contractors would be at our home doing work and what they would be doing. He notified us of schedule changes in advance when necessary. He has personally ensured project quality by checking our roof at various times as the different kind of repairs have been made. The best thing I can say about Casey and his company is that everything he told us when he came out to give us his initial estimate (before we selected his company) has been followed through on. No surprises or unexpected monetary changes. As we have just completed this process I can proudly say that we have a better roofing situation by far than when we first filed our claim. I would highly recommend that anyone have roofing issues give Featherfall Restoration a chance to bid on your project."