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Swimming pool opening & closing service pros in Bay Shore

Avatar for Pool Kings
Pool Kings
7A Abby Ln
5.00(
10
)
Approved Pro
Pool Kings
7A Abby Ln
5.00(
10
)
Approved Pro
Customers say: Quality work
48 local quotes requested
2 years of experience

is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.

"I would definitely recommend really appreciated the work and the pricing was wonderful! "

Charlotte P on April 2025

is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.

"I would definitely recommend really appreciated the work and the pricing was wonderful! "

Charlotte P on April 2025


Avatar for One Love Pools and Spa
One Love Pools and Spa
82 Gooseberry Road
5.00(
6
)
Approved Pro
One Love Pools and Spa
82 Gooseberry Road
5.00(
6
)
Approved Pro
Free onsite estimate
Emergency services offered

We pride our company on reliability, great communication, integrity, and quality work. Our top priority is customer satisfaction and will go the extra mile. We are experts in our trade and will work with you from conception to competition. We strive in making all clients, repeat clients. Call us today you’ll be relieved you did. Thank you

"Alex and his team were awesome to work with! Extremely helpful and knowledgeable. Will definitely use them again in the near future. "

Emily B on April 2025

We pride our company on reliability, great communication, integrity, and quality work. Our top priority is customer satisfaction and will go the extra mile. We are experts in our trade and will work with you from conception to competition. We strive in making all clients, repeat clients. Call us today you’ll be relieved you did. Thank you

"Alex and his team were awesome to work with! Extremely helpful and knowledgeable. Will definitely use them again in the near future. "

Emily B on April 2025


K&C Pool Service
43 Norton Dr
5.00(
1
)
Approved Pro
K&C Pool Service
43 Norton Dr
5.00(
1
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
15 years of experience

is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"new pool owner, didn't know how to take care of it, he came over in short notice, told me everything on how to make it better. very helpful and very quick ,especially with responses"

Becky B on October 2022

is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"new pool owner, didn't know how to take care of it, he came over in short notice, told me everything on how to make it better. very helpful and very quick ,especially with responses"

Becky B on October 2022


Avatar for Porter's Pool Service
Porter's Pool Service
121 South Bedford Ave
5.00(
10
)
Approved Pro
Porter's Pool Service
121 South Bedford Ave
5.00(
10
)
Approved Pro
Customers say: Quick response
57 local quotes requested
3 years of experience

Porter's Pool Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Very professional. Kyle was on time, patiently explain all that we need. Always in touch. Very good price. Job very clean nicely done. Highly recommended."

Izabela D on April 2025

Porter's Pool Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Very professional. Kyle was on time, patiently explain all that we need. Always in touch. Very good price. Job very clean nicely done. Highly recommended."

Izabela D on April 2025


Avatar for PurePool Services
PurePool Services
751 Scranton Ave
5.00(
5
)
Approved Pro
PurePool Services
751 Scranton Ave
5.00(
5
)
Approved Pro
4 years of experience
Free onsite estimate

Does your pool need maintenance? 🤔 PurePool Services can resolve your problems and concerns with punctuality and top quality. ✨ We offer top-notch pool cleaning and repairs, getting your pool sparkling and ready for summer fun in the sun. ☀️ Installation services are available too, so let's go! Get your new pool project started. We’ll keep your pool clean and maintained all season long…🗓️ making sure it’s always ready for a swim.

"The best Pool Service in New York by FAR. Quality work, great prices and everything was left in mint condition super clean and professional ! HIGHLY RECOMMENDED!!!"

Alejandro R on April 2025

Does your pool need maintenance? 🤔 PurePool Services can resolve your problems and concerns with punctuality and top quality. ✨ We offer top-notch pool cleaning and repairs, getting your pool sparkling and ready for summer fun in the sun. ☀️ Installation services are available too, so let's go! Get your new pool project started. We’ll keep your pool clean and maintained all season long…🗓️ making sure it’s always ready for a swim.

"The best Pool Service in New York by FAR. Quality work, great prices and everything was left in mint condition super clean and professional ! HIGHLY RECOMMENDED!!!"

Alejandro R on April 2025


Avatar for NCC Prime Construction, Inc.
NCC Prime Construction, Inc.
445 Broadhollow Road
5.00(
7
)
Approved Pro
NCC Prime Construction, Inc.
445 Broadhollow Road
5.00(
7
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
730 local quotes requested

NCC Prime Construction Inc, established in 2012 by current owner Nikos Charalambous, is your premier destination for superior craftsmanship. Specializing in general carpentry, including Decks & Porches, Fences, Roofing & Siding, Patios and General Contracting, our team delivers excellence with every project. Fully licensed, insured and certified by industry leaders, our professional crew ensures your satisfaction. With over a decade of dedicated service to Long Island communities, trust us to exceed your expectations. Experience the difference with NCC Prime Construction: Where quality meets reliability and 5-star reviews tell our story.

"Great crew and my deck looks amazing. I would highly recommend them"

Rocco P on April 2025

NCC Prime Construction Inc, established in 2012 by current owner Nikos Charalambous, is your premier destination for superior craftsmanship. Specializing in general carpentry, including Decks & Porches, Fences, Roofing & Siding, Patios and General Contracting, our team delivers excellence with every project. Fully licensed, insured and certified by industry leaders, our professional crew ensures your satisfaction. With over a decade of dedicated service to Long Island communities, trust us to exceed your expectations. Experience the difference with NCC Prime Construction: Where quality meets reliability and 5-star reviews tell our story.

"Great crew and my deck looks amazing. I would highly recommend them"

Rocco P on April 2025


Avatar for Mapogo Construction
Mapogo Construction
Based In
5.00(
5
)
Approved Pro
Mapogo Construction
Based In
5.00(
5
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
689 local quotes requested

We are providers of construction services in the Ney York area. Our mission is to maintain the highest quality and professionalism from start to finish. We are confident in our results because all our jobs are custom for the needs of each home. We strive for the highest degree of quality products and workmanship. During the years in business, Mapogo Construction has satisfied many customers. It is our reputation of quality work, professionalism, and customer service our customers continue to rely on us for their needs. To understand the expectations of our customers, we take great care to work and communicate with every customer professionally. We base our reputation on service, safety, and quality. Call us today and find out how we can meet all your construction needs!

"Jorge and his brother were wonderful, the front porch was replaces exactly as I wanted it! They were professional, polite and cleaned every thing up. I highly recommend them . Barbara"

Barbara S on March 2025

We are providers of construction services in the Ney York area. Our mission is to maintain the highest quality and professionalism from start to finish. We are confident in our results because all our jobs are custom for the needs of each home. We strive for the highest degree of quality products and workmanship. During the years in business, Mapogo Construction has satisfied many customers. It is our reputation of quality work, professionalism, and customer service our customers continue to rely on us for their needs. To understand the expectations of our customers, we take great care to work and communicate with every customer professionally. We base our reputation on service, safety, and quality. Call us today and find out how we can meet all your construction needs!

"Jorge and his brother were wonderful, the front porch was replaces exactly as I wanted it! They were professional, polite and cleaned every thing up. I highly recommend them . Barbara"

Barbara S on March 2025


Avatar for Cocos Custom Building LLC
Cocos Custom Building LLC
66 Radburn Drive
4.75(
8
)
Approved Pro
Cocos Custom Building LLC
66 Radburn Drive
4.75(
8
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
1942 local quotes requested

Coco’s Custom Building LLC specializes in setting and finishing Modular Homes, fabricating and installing structural steel, and all phases of residential and commercial construction. This includes extensions, dormers, basements, siding, exterior trim and roofing. We have 25 years of experience. We take pride in giving our customers a professional quality finish on all of our projects for a reasonable price. We work extremely hard to ensure that our customers hard earned money doesn’t go to waste.

"Excellent. On time and on budget"

Brian D on January 2025

Coco’s Custom Building LLC specializes in setting and finishing Modular Homes, fabricating and installing structural steel, and all phases of residential and commercial construction. This includes extensions, dormers, basements, siding, exterior trim and roofing. We have 25 years of experience. We take pride in giving our customers a professional quality finish on all of our projects for a reasonable price. We work extremely hard to ensure that our customers hard earned money doesn’t go to waste.

"Excellent. On time and on budget"

Brian D on January 2025


Avatar for Sweeney's Pool Service, Inc
Sweeney's Pool Service, Inc
1740 Church St
4.71(
73
)
Approved Pro
Sweeney's Pool Service, Inc
1740 Church St
4.71(
73
)
Approved Pro
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
831 local quotes requested

Sweeney's Pool Service, Inc. is a premier swimming pool service company dedicated to residential clients in Suffolk County, providing exceptional service for over 10 years. Owner Kenneth Sweeney began his journey in the swimming pool industry in 2007, gaining valuable knowledge and hands-on experience while working for several major companies. During this time, he listened to customers and identified common concerns, particularly regarding communication barriers and reliability. In the spring of 2012, Kenneth decided to address these issues by founding his own company, Sweeney’s Pool Service, Inc. His mission was straightforward: to listen to customers and deliver dependable service. From day one, the company emphasized core business values, starting with customer interactions in the office. Staff members are trained to answer calls with a positive attitude and to genuinely listen to homeowners' needs. By taking the time to diagnose problems and provide effective solutions, they create a better customer experience. The service technicians at Sweeney’s are fully trained and licensed to handle everything from basic pool cleaning to complex pool heater repairs and custom pool builds. With a committed team, Sweeney's Pool Service, Inc. has experienced continued success and expanded its customer base over the years. Each year, they actively listen to customer feedback to enhance their services and better serve the community. As Kenneth Sweeney puts it, “Professionalism and reliability are the keys to success.”

"⚠️ Read before deciding to go with this company! ⚠️ I regret ignoring the negative reviews when I chose Sweeney’s to install my pool. They damaged my property, have taken no accountability and have chosen a vindictive approach to the matter. I urge you to read my experience, and the other negative reviews posted, and think about whether you can trust them to work at your home. They excavated my yard at the end of November 2024 during heavy rain, then left the ground unbackfilled for 12 days. This left my concrete stairs unsupported, with the footing exposed (see photos) and the stairs became detached from my patio. When I contacted Sweeney’s with photos, they relied on their mason affiliate, Devin of Flawless Masonry, who stated the stairs were improperly constructed. THEY DID NOT ASSESS THE SITUATION IN PERSON, NOT THEN OR EVER! I spoke with Devin prior to excavation and he assured me that the stairs were ok and they would not need additional support, I have the text message proof. I never heard from Ken Sweeney directly; however, communication with Reed Communiello, the project manager, on behalf of Sweeney’s has been extremely disheartening. An agreement was discussed where Devin would resolve the situation at cost, at our expense. I received an email from Sweeney's attorney, which included a non-disparagement clause. I agreed to not speak about the issue with the stairs but I felt it left me without recourse should the remaining work not be completed satisfactorily. I agreed to the terms however, Sweeney’s contacted the Town of Hempstead inquiring whether my patio and staircase were built without permits, which unbeknownst to us they were (built prior to 1996; purchased the home in 2018). Sweeney’s rescinding the agreement. They think a homeowner does not have rights when structures are not permitted but that is not the case. My real estate attorney attempted to reach out to them through their attorney, but to no avail. I attempted to retrieve liability insurance. They submitted the only insurance required by the ToH, worker’s compensation, under a different company, JAS Aquatics. They also changed the Contractor Information Form listing the contractor as JAS Aquatics. When I questioned this, I was told “The entities doing the work are valid with the insurance submitted.” I am unsure if Sweeney’s does hold liability insurance or not. I hired a civil and structural engineer. The engineer's report confirmed that the structures were built properly, despite lacking permits. He noted that Sweeney’s was negligent for not supporting the stairs while leaving the footing exposed for 12 days, in which 6 of those days it rained. Sweeney’s dismissed the report—again, without ever coming to assess the situation in person. I am left with no choice but to demolish and rebuild the stairs myself. Due to their spiteful actions of reporting me to the ToH, I now need to have plans drawn up to obtain permits for my patio, stairs and enclosed entryway before any further work can be done. This not only delays the process, it escalates cost. My property has been left in disarray for over a month. I paid in full for the excavation process, yet my deep end is still not dug out. My gate has been disassembled and left that way, my existing pavers were destroyed during the excavation, and my back fence became uneven due to being left without backfill for 20 days. I had to request for them to come back to do the backfill so the fence didn’t collapse. There is also a pile of boxes on my driveway—some empty and others filled with equipment. If this review helps even one person avoid a similar experience, it will be worth it. The stairs existed for at least 30 years without any issue and only detached once Sweeney’s left the exposed concrete footing unsupported for 12 days in the rain. My situation may be unique, but the lack of accountability from Sweeney’s is not, as you can see from other reviews. You do not want to find yourself on the wrong side of Sweeney’s, because once you do they will treat you with utter disregard. Choose wisely!"

Nicole B on January 2025

Sweeney's Pool Service, Inc. is a premier swimming pool service company dedicated to residential clients in Suffolk County, providing exceptional service for over 10 years. Owner Kenneth Sweeney began his journey in the swimming pool industry in 2007, gaining valuable knowledge and hands-on experience while working for several major companies. During this time, he listened to customers and identified common concerns, particularly regarding communication barriers and reliability. In the spring of 2012, Kenneth decided to address these issues by founding his own company, Sweeney’s Pool Service, Inc. His mission was straightforward: to listen to customers and deliver dependable service. From day one, the company emphasized core business values, starting with customer interactions in the office. Staff members are trained to answer calls with a positive attitude and to genuinely listen to homeowners' needs. By taking the time to diagnose problems and provide effective solutions, they create a better customer experience. The service technicians at Sweeney’s are fully trained and licensed to handle everything from basic pool cleaning to complex pool heater repairs and custom pool builds. With a committed team, Sweeney's Pool Service, Inc. has experienced continued success and expanded its customer base over the years. Each year, they actively listen to customer feedback to enhance their services and better serve the community. As Kenneth Sweeney puts it, “Professionalism and reliability are the keys to success.”

"⚠️ Read before deciding to go with this company! ⚠️ I regret ignoring the negative reviews when I chose Sweeney’s to install my pool. They damaged my property, have taken no accountability and have chosen a vindictive approach to the matter. I urge you to read my experience, and the other negative reviews posted, and think about whether you can trust them to work at your home. They excavated my yard at the end of November 2024 during heavy rain, then left the ground unbackfilled for 12 days. This left my concrete stairs unsupported, with the footing exposed (see photos) and the stairs became detached from my patio. When I contacted Sweeney’s with photos, they relied on their mason affiliate, Devin of Flawless Masonry, who stated the stairs were improperly constructed. THEY DID NOT ASSESS THE SITUATION IN PERSON, NOT THEN OR EVER! I spoke with Devin prior to excavation and he assured me that the stairs were ok and they would not need additional support, I have the text message proof. I never heard from Ken Sweeney directly; however, communication with Reed Communiello, the project manager, on behalf of Sweeney’s has been extremely disheartening. An agreement was discussed where Devin would resolve the situation at cost, at our expense. I received an email from Sweeney's attorney, which included a non-disparagement clause. I agreed to not speak about the issue with the stairs but I felt it left me without recourse should the remaining work not be completed satisfactorily. I agreed to the terms however, Sweeney’s contacted the Town of Hempstead inquiring whether my patio and staircase were built without permits, which unbeknownst to us they were (built prior to 1996; purchased the home in 2018). Sweeney’s rescinding the agreement. They think a homeowner does not have rights when structures are not permitted but that is not the case. My real estate attorney attempted to reach out to them through their attorney, but to no avail. I attempted to retrieve liability insurance. They submitted the only insurance required by the ToH, worker’s compensation, under a different company, JAS Aquatics. They also changed the Contractor Information Form listing the contractor as JAS Aquatics. When I questioned this, I was told “The entities doing the work are valid with the insurance submitted.” I am unsure if Sweeney’s does hold liability insurance or not. I hired a civil and structural engineer. The engineer's report confirmed that the structures were built properly, despite lacking permits. He noted that Sweeney’s was negligent for not supporting the stairs while leaving the footing exposed for 12 days, in which 6 of those days it rained. Sweeney’s dismissed the report—again, without ever coming to assess the situation in person. I am left with no choice but to demolish and rebuild the stairs myself. Due to their spiteful actions of reporting me to the ToH, I now need to have plans drawn up to obtain permits for my patio, stairs and enclosed entryway before any further work can be done. This not only delays the process, it escalates cost. My property has been left in disarray for over a month. I paid in full for the excavation process, yet my deep end is still not dug out. My gate has been disassembled and left that way, my existing pavers were destroyed during the excavation, and my back fence became uneven due to being left without backfill for 20 days. I had to request for them to come back to do the backfill so the fence didn’t collapse. There is also a pile of boxes on my driveway—some empty and others filled with equipment. If this review helps even one person avoid a similar experience, it will be worth it. The stairs existed for at least 30 years without any issue and only detached once Sweeney’s left the exposed concrete footing unsupported for 12 days in the rain. My situation may be unique, but the lack of accountability from Sweeney’s is not, as you can see from other reviews. You do not want to find yourself on the wrong side of Sweeney’s, because once you do they will treat you with utter disregard. Choose wisely!"

Nicole B on January 2025


Avatar for Decks Unique Inc
Decks Unique Inc
119 Commack Rd
4.54(
134
)
Approved Pro
Decks Unique Inc
119 Commack Rd
4.54(
134
)
Approved Pro
Customers say: Quality work
453 local quotes requested
37 years of experience

Decks Unique is a Long Island deck builder who designs custom decks, pergolas and gazebos. Our other services include long island deck builder, deck contractor, deck design, custom decks, Nassau County decks, Suffolk County decks, pergolas, awnings & gazebos. Award winning.

"This will be a long review, so grab a snack & a drink…My wife & I decided that ‘19 was financially & finally the year 2replace our 30yr old wood deck. Boards/spindles were loose, also not up to the current code w/the spindles being 2far apart (grandfathered). I flipped thru local home magazines, & started to “cold call places”, scheduling estimates. I ended w/a total of 7, w/Decks Unique being #6. I decided to get the 7th estimate, to solidify my decision. Flipping through magazines turned out 2be a “waste” in my book, as I didn’t even find them in a magazine. On 1/7/19, I hd the owner, Joe of Victorian Fence company, I used 2 yrs ago, come 2look @ some bottom rails on my fence panels, I felt were sagging. He could see my concerns, & w/o hesitation, set up a date for them 2be switched out. Technically, they weren’t sagging enough 2be covered by warranty, however, as a business owner, he made good, & took care of @ NO COST. At this point, you’re saying 2yourself, “why is he talking about his fence?” With all this care, & the customer 2owner connection, I politely asked him of any deck companies he recommends. He said “Decks Unique.” I asked him if there was any connection, & he stated, he has worked w/them in the past, as well as the great reviews online. Joe told me 2look online 4myself, & read. This is the epitome of that phrase “word of mouth.” I liked right away from what I read online, & w/o hesitation, I called Decks Unique (Kyriel-GM/Admin). From that 1st call, I sensed true care in her tone, professionalism, & w/o a doubt, having some1 come out 2me soon 4an estimate (based on my availability), in addition, a match for my needs. I am one, who stresses being punctual, timely communication, & professionalism, not 2mention a phenomenal job. I was able 2set up a consultation 4the next afternoon. As soon as I finished my convo w/Kyriel, an email was sent 2me confirming my appointment, as well as links on decking material 2better educate me, as well as introducing me 2who would be coming, & his background. Jason (Sales) was punctual, professional, patient, nice, & thorough w/his explaining the difference of decking materials, as well as showing me samples. After Jason showed up 4our estimate/consultation, I knew by this time, this was 1 distinction of them being “unique.” @the conclusion of our initial consultation, Jason stated again, that if I have any questions, 2send an email/call, & he’ll gt back 2me asap. He followed up later that night @10pm, w/a thank you 4allowing him into my home, & again, offered answers 2any questions I may have. Over the next several days, he returned several of my emails, & calls promptly, & worked w/me on my needs/price. Jason, & I set a follow up appt on 1/16, & w/my wife by my side, we finalized color, & specifics of our plan, & signed a contract. On 1/17, Jason sent me a sketch, & 3D renderings of what the project will look like (another “unique” touch). We set dates, only changing if weather didn’t permit), & all worked out. They had a company come 2my home & “demo” the old deck. Throughout this whole process, Kyriel was very communicative in touching base w/me on times of material being delivered, & crew showing up 2begin. It was ALL on point. Monday, 1/28, Lou (owner), John, & Thomas all began building my 2nd story deck shortly after 7am. It was complete on Wednesday, 1/30, 30 minutes b4 we received that “snow squall”/“vortex snow storm.” All 3 guys continuously worked in such xtreme cold conditions, leaving nothing short, bt phenomenal, awesome craftsmanship & perfection. After deck was complete, John, & Thomas did a full clean up of yard, & helped put the outside tables/chairs back on deck, & patio. When setting up the whole deck project, I informed Kyriel, that if work needed 2be completed after Wednesday, 1/30, (we would have to make special arrangements, as Thursday, 1/31), I would be unable 2be home, as I’ll be taking my dad in 4surgery. On Thursday afternoon, I received an email from Kyriel about the welcome kit I‘ll be receiving from Trex, & the necessary warranty information. She included @the bottom, “We hope your father is doing well.” I must say, what a class act this company is…& UNIQUE!!!! Upon completion, since weather was a bit crazy, w/the storm moving in, we bth collectively forgot about the flagpole holder, we hd agreed on them hanging for me. Since I was busy w/work, I called Kyriel on Monday 2/4. We both agreed that Wednesday, 2/6, would work 4both of us. As promised, John was waiting for me @ my house, & took care of it. From the point of me calling 2secure a consultation/estimate, until the flagpole holder was hung, Kyriel, Lou, John, Thomas, & Jason, ALL (this is what also makes them “UNIQUE”) were true professionals, fulfilled all promises, & most importantly spectacular awesome job. I’ve shown pics 2co-workers, & a few hv already expressed interest for future projects."

Craig S on February 2019

Decks Unique is a Long Island deck builder who designs custom decks, pergolas and gazebos. Our other services include long island deck builder, deck contractor, deck design, custom decks, Nassau County decks, Suffolk County decks, pergolas, awnings & gazebos. Award winning.

"This will be a long review, so grab a snack & a drink…My wife & I decided that ‘19 was financially & finally the year 2replace our 30yr old wood deck. Boards/spindles were loose, also not up to the current code w/the spindles being 2far apart (grandfathered). I flipped thru local home magazines, & started to “cold call places”, scheduling estimates. I ended w/a total of 7, w/Decks Unique being #6. I decided to get the 7th estimate, to solidify my decision. Flipping through magazines turned out 2be a “waste” in my book, as I didn’t even find them in a magazine. On 1/7/19, I hd the owner, Joe of Victorian Fence company, I used 2 yrs ago, come 2look @ some bottom rails on my fence panels, I felt were sagging. He could see my concerns, & w/o hesitation, set up a date for them 2be switched out. Technically, they weren’t sagging enough 2be covered by warranty, however, as a business owner, he made good, & took care of @ NO COST. At this point, you’re saying 2yourself, “why is he talking about his fence?” With all this care, & the customer 2owner connection, I politely asked him of any deck companies he recommends. He said “Decks Unique.” I asked him if there was any connection, & he stated, he has worked w/them in the past, as well as the great reviews online. Joe told me 2look online 4myself, & read. This is the epitome of that phrase “word of mouth.” I liked right away from what I read online, & w/o hesitation, I called Decks Unique (Kyriel-GM/Admin). From that 1st call, I sensed true care in her tone, professionalism, & w/o a doubt, having some1 come out 2me soon 4an estimate (based on my availability), in addition, a match for my needs. I am one, who stresses being punctual, timely communication, & professionalism, not 2mention a phenomenal job. I was able 2set up a consultation 4the next afternoon. As soon as I finished my convo w/Kyriel, an email was sent 2me confirming my appointment, as well as links on decking material 2better educate me, as well as introducing me 2who would be coming, & his background. Jason (Sales) was punctual, professional, patient, nice, & thorough w/his explaining the difference of decking materials, as well as showing me samples. After Jason showed up 4our estimate/consultation, I knew by this time, this was 1 distinction of them being “unique.” @the conclusion of our initial consultation, Jason stated again, that if I have any questions, 2send an email/call, & he’ll gt back 2me asap. He followed up later that night @10pm, w/a thank you 4allowing him into my home, & again, offered answers 2any questions I may have. Over the next several days, he returned several of my emails, & calls promptly, & worked w/me on my needs/price. Jason, & I set a follow up appt on 1/16, & w/my wife by my side, we finalized color, & specifics of our plan, & signed a contract. On 1/17, Jason sent me a sketch, & 3D renderings of what the project will look like (another “unique” touch). We set dates, only changing if weather didn’t permit), & all worked out. They had a company come 2my home & “demo” the old deck. Throughout this whole process, Kyriel was very communicative in touching base w/me on times of material being delivered, & crew showing up 2begin. It was ALL on point. Monday, 1/28, Lou (owner), John, & Thomas all began building my 2nd story deck shortly after 7am. It was complete on Wednesday, 1/30, 30 minutes b4 we received that “snow squall”/“vortex snow storm.” All 3 guys continuously worked in such xtreme cold conditions, leaving nothing short, bt phenomenal, awesome craftsmanship & perfection. After deck was complete, John, & Thomas did a full clean up of yard, & helped put the outside tables/chairs back on deck, & patio. When setting up the whole deck project, I informed Kyriel, that if work needed 2be completed after Wednesday, 1/30, (we would have to make special arrangements, as Thursday, 1/31), I would be unable 2be home, as I’ll be taking my dad in 4surgery. On Thursday afternoon, I received an email from Kyriel about the welcome kit I‘ll be receiving from Trex, & the necessary warranty information. She included @the bottom, “We hope your father is doing well.” I must say, what a class act this company is…& UNIQUE!!!! Upon completion, since weather was a bit crazy, w/the storm moving in, we bth collectively forgot about the flagpole holder, we hd agreed on them hanging for me. Since I was busy w/work, I called Kyriel on Monday 2/4. We both agreed that Wednesday, 2/6, would work 4both of us. As promised, John was waiting for me @ my house, & took care of it. From the point of me calling 2secure a consultation/estimate, until the flagpole holder was hung, Kyriel, Lou, John, Thomas, & Jason, ALL (this is what also makes them “UNIQUE”) were true professionals, fulfilled all promises, & most importantly spectacular awesome job. I’ve shown pics 2co-workers, & a few hv already expressed interest for future projects."

Craig S on February 2019

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