Get matched with top walk in tub installers and replacers in Bay Village, OH

"Lou Cangelost, and his crew were outstanding. We were very pleased with the quality of workmanship and speed they finished the elevator installation. Every aspect of the project was completed as promised. I would highly recommend this for anyone who wants to age in place."

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"Dan the installer was great! Dan the salesman should go out with installers to see what can and cannot be done."

"From the salesperson to the install team I was 100% satisfied with my entire experience with Five Star Bath Solutions. They took the time to explain the process and make us comfortable with the whole project. They finished everything within the time frame promised and we have had zero issues since. I would highly recommend them to my family and friends. They delivered on what they promised. And our new shower bathroom is beautiful!"

"We needed a walk-in shower and laundry added to our first floor of our home. Jason designed a plan that met our needs for a walk-in shower and first floor laundry..His estimate was affordable. He gave us a time line for the project and stuck to it. He kept us updated when everything was going to be finished. He arrived ready to work and cleaned up before he left for the day. Jason is honest, an excellent tradesman and takes pride in doing the job right."

"Great job from consultation / spec and scheduling to finished installation. Looks great !!"

"good. They listened and understood what we needed. The cabinets are beautiful"

"The first shower West Shore Home installed was 2 inches narrower than the tub it replaced, leaving only 27" inside the shower. It was installed in February of 2024 by a team from Indianapolis who was assigned to the Cleveland office for a week. No one from the Cleveland office came during the installation to inspect the work. My follow-up contacts with the Cleveland sales manager were completely unsatisfactory - he claimed that was the correct shower and misrepresented several things to support his claim. Thankfully, when I described the problem in a detailed review to the company the home office responded immediately and arranged for a complete redo to have the correct size shower installed. I am very pleased with the final result. The customer service of the Cleveland sales manager was completely unsatisfactory. If you are going to work with the Cleveland office I highly recommend that you have them show you exactly what size your new shower will be BEFORE you sign the contract. If you want to be extra careful, have them print out the full contract and go over each of the measurements with you to make sure your new shower is what you want. Unbeknownst to me, the Cleveland office was having staffing issues during the time of my first installation. Hopefully these problems will be resolved soon."

"AJ is a great guy and has performed beyond expectations. He and his partner not only did bathroom fan install I requested but also completed many others I told him about when we interviewed. Including replacing light fixtures, replacing a sliding patio door and repairing rotted railing on my front porch. All in one weekend. He’s on track now for some more major repairs when all the fixtures needed come in. Highly recommend him for great service!"

"Very cost effective, friendly, and professional. They installed laminate flooring in our office/den. The floor looks very nice. I would hire them again. 5 stars."