
Serving Beeville, TX and surrounding areas
In business since 2005
Credit card accepted
"Our Thermador dishwasher is approximately 8 years old. It stopped running through the cycles. Rey played with the buttons and said it could be the control board, but he also looked under the dishwasher and manually triggered the cycle to run. After spending several minutes looking and listening, he determined that the circulation pump had frozen up and needed to be replaced. He pointed out that once the pump was replaced, the control board should receive the right signals and work fine, but he noted that it was possible I might need a new control board as well. During the diagnostic visit, Rey located a circulation pump in Dallas, gave me the price of the pump and labor in writing, and told me that he would be back in two business days to install it if we decided to do the repair. Rey and Juan came back in two days to install the pump and determined that the control board was fine and no further repairs were needed. The dishwasher works like new again. It was a great experience, and I will definitely call Mr. Appliance in the future if I need any type of appliance repair. I really liked the fact that Rey didn't pressure us to do this expensive repair. He asked us how we liked the dishwasher, told us the approximate new cost of a similar (Bosch or Thermador) dishwasher, told us we could price new ones over the weekend, etc. We decided to go with the repair, as the dishwasher has worked great for several years, and it has a life expectancy of quite a few more. Mr. Appliance also accomodated my work schedule. I previously had a diagnostic visit from a different provider that was almost $100, took less than 5 minutes, and wouldn't be deducted from the repair cost. I made the mistake of not asking about deducting the diagnostic visit from the repair when I called the first provider, but when I called Mr. Appliance, the first person I spoke with automatically gave me that information. The other provider told me the control board was the problem, because he didn't spend any time with the dishwasher. Fortunately, I went with my instincts and called Mr. Appliance for a second opinion. I would have spent nearly $400 with the other provider, and I wouldn't have solved the problem. Mr. Appliance services all models, and if you have a dishwasher such as Thermador or Bosch, I recommend that you call them first."





























