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"Everyone was prompt, polite, and efficient. The Quality Manager set a convenient appointment for a quality review (couple of days after install). He found several minor things. He actually fixed a couple of items and had a crew out to fix the rest of the list two days later. This was a big process with 42 windows being capped or replaced."

"The installers did a very good job without any mess. One window had a crack and one bad screen. These were fixed no questions asked."

"While removing the old roof, the aluminum coverings on our mansard roof dormers were damaged. The roofing crew attempted to repair the damage but the result was not satisfactory. As compensation they deducted a small amount from the total bill."

"The entire experience with Clancy and Atlas Roof was wonderful. It is refreshing to deal with a professional, courteous, respectable, dependable, knowledgeable company. Very streamlined process from the estimate to the final product. Our new roof looks great and we feel comforted that it will last for many years. Clancy and his crew corrected some structural damage caused from the previous roofing material and method of installation and fixed the issues at virtually no extra cost. Atlas Roof has your best interest at heart. Thank you Clancy and Atlas Roof."

"Dave, Tim and Tavion are the best crew you can have for foundation repair. They are trustworthy and very professional. They are very patient when I have so many questions about repair work and sometimes questions about general issues. Can't thank them enough"

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I took multiple bids on my basement project across basement companies in Columbus. Mid state basement systems had the best and most fair pricing. They did not use any scare tactics and were upfront and honest. They were also the only company to use a laser level and show me the sag difference in my joists that I was experiencing. I hired mid-state basement systems to do crawl space support and repair on my load bearing wall in my basement. MY PROBLEM WAS UNIQUE AS LOAD BEARING WALLS NORMALLY DO NOT NEED TO BE REPAIRED LIKE THIS! At first, it was not level upon completion (BARELY 1/8 INCH OFF) in ONE spot and I let my sales rep Jiovanni know. the team came back out within 48 hrs and adjusted everything and let me take a look at it. They did a fantastic job. The installation crew even wiped down my floors for me after they were done! They were so polite, and respectful and made sure there was no damage to anything as they were moving steel beams to my basement ( my fridge was an object in the way to the basement door ) Do not let competitors make you question the validity of this business. they were fantastic. Rating of sales 5/5 Rating of the installation crew 5/5 Rating of management 5/5 Rating of mid-state as a company : 10/5 I do not believe I would have received this level of responsiveness of any of the competitors. I would choose mid-state basements for any basement project I had. Please use my review to know that mid-state basement systems will do the job the right way and how you need it to be done. In my experience, they offer the most fair pricing."

Welcome to our family-owned company! With over 25 years of experience, we are dedicated to delivering excellence in everything we do. We believe in fair and honest pricing, ensuring that our valued customers receive the best service without any surprises. Thank you for choosing us, and we look forward to serving you!

We take great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. We offer services ranging from small repairs to major remodels, and anything in between. If you don't see it listed in our offered services, ask us about it.

Since 2014, Windows Direct USA & My Last Bath has been the trusted choice for window, door & bathroom services in Cincinnati & Louisville. Our team will provide customized solutions when you want to upgrade your home. We are a BBB accredited, family-owned company with an A+ rating that delivers reliable service.\n\nOver the years, we have worked closely with customers to ensure they get the best products for their needs. Our award-winning services come with a free quote that helps you get an accurate look at your project. We want you to experience a hassle-free service that helps you get the home you deserve.