Get matched with top in Belmont, CA

"Overall they did NOT do what they were paid to do. 1) They were paid $25,000 to document and remove the contents and on numerous occasions they opened a drawer and took one picture, or they missed an area entirely. I would say about 30% of the contents were documented in this way. Their job was to document everything so we could file a comprehensive claim. I personally spent over 150 hours working on the contents inventory to make up for their shortcomings. 2) They were paid an additional $5,691.95 to clean some of the contents that could be salvaged. Numerous items, we can only document 14 of them, are missing from the cleaned contents totaling a value of over $7,000. WDR's response was oh we made a mistake and disposed of those items and you will be reimbursed by the insurance company for their value (of course depreciated) so no harm was done. Of course there is harm!! These items had not only material but sentimental value! We lost everything in my parents home of 50+ years and they just threw the things away. Very Very unprofessional. 3) In the boxes of items that were cleaned and returned we have found items that were never ours, how many people have they switched or lost items on??"

"Larry called right back and scheduled appointment over the weekend. He arrived on time and called ahead as promised. He was very transparent in his hourly pricing up front. Upon arrival he got right to the job and moved quickly to remedy the situation. While the job was less straightforward than I thought, It was clear he wasn't trying to run the clock out. He solved the problem swiftly with expertise. His work was very well done and clean. He didn't try to upsell me at every turn as I've experienced with other plumbers. I would definitely hire him again to handle repairs and larger jobs."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"They did a good job, and we were pleased."

"Carlos recently completed an update of our bathroom, which was very outdated with old fixtures and badly peeling paint. He prepped, painted, and installed new fixtures and lighting in the bathroom, as well as installing 2 ceiling lights in the rest of the house. We are very happy with the results, and what a pleasure it was to work with him. He  was prompt, reliable, easy to work with and very responsive to what we needed. He left the work area looking great at the end of each day, and completely cleaned everything up at the end of the job. Our bathroom is transformed! Lastly and importantly, his prices are extremely reasonable and significantly lower than other estimates that we got. We will definitely hire him again, and we are passing his name on to our friends.
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"They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing."

"Mark was very professional and efficient and did a fantastic job. We couldn't be happier with the result."

"I was very pleased with the work completed and the staff was outstanding!"

"Job went as expected some dry wall removed inconvenient location for the plumbing work"

"Jose and William did an excellent job from start to finish. First, when they came to look at what the job would be and give me a quote, they were extremely thorough. Jose was able to understand the exisiting gas pipe situation, even pointed out that there was a line that ran to my heater, something I did not consider. He laid out exactly what he was going to do for the installation and talked through all the options and variables. Also, the quote was excellent for the job! I was able to schedule them a few weeks later. Jose and William arrived with all the parts needed. Of course, with any installation job, there was a small problem (that of drilling through the masonry of the fireplace, something that no one would have known). However, Jose was able to figure out how to get past the problem and finish the job perfectly. We know have an amazing gas fireplace setup, thanks to Jose, William and Antonio. I highly recommend Plumbing & Rooter Service for any of your plumbing needs."