Get matched with top carpet installers in Benson, NC

"Kimi's Carpets Plus was great! They stood by their product and their work, ultimately providing us a wonderful carpet (despite a materials-related setback that wasn't their fault). When we needed carpet in our bedroom & closets, we went to their showroom & selected carpet that seemed perfect for us, but when it was installed, it turned out that this new carpet style from Shaw hadn't been completely tested out. It didn't "seam up" properly, i.e., no matter what the installers tried, they couldn't get rid of a visible seam across the length of the room. The carpet came in a 12-foot roll and the room was wider than 12 feet, so the carpet had to have a seam, which is normally completely invisible. This new carpet style, though, had loop pile so close together and with a distinct enough diagonal pattern that matching the seam was impossible. Cutting the edge close enough to match the diagonal pattern meant not leaving enough backing to hold the loop in, so it would pull out. Apparently Shaw didn't test out installation well in the design & manufacture of that carpet style. When Kimi's operations manager was the final installation, he immediately agreed that the seam was too visible and agreed to replace the carpet. We selected another style -- one that the installers assured us would "seam up"! -- and Kimi's came and installed it with no problem. It was apparently covered by Shaw's materials warranty and also Kimi's installation warranty. The installers were friendly and professional; they did a fine job (both times, aside from the materials problem). We'd happily use Kimi's again and we recommend them."

"I used Dalton carpet 8 years ago and was satisfied. I needed to replace master, hall and stairs before I listed home to sell. Greg promptly returned my call and scheduled appointment. He showed up, knew the type and color of the carpet I was matching. Measured, and I had the new carpet installed 6 days later. I had a very squeaky floor and stairs.  They took care of that also. Great service. <br />"

"From beginning to end it was a wonderful experience. I arrived at Bell's after being frustrated at a big box store where my questions were only answered with little knowledge. I knew I wanted a specific carpet brand after doing a lot of research for the best stain resistant good quality carpet. But I was schooled by Fred on  pile size, whereas the samples from the big box store made me think they were plusher. He was so knowledgable, helpful, patient ( I was back and forth choosing a color). The installer was great, very professional and did a top notch job."

"Carpeting looks great and the installers were great to work with."

"They were very thorough they explained options, they were willing to work with me. They knew the carpeting was being done for the house to before putting on the market. So they knew there were could be cost considerations there so they worked with me as in terms with what I was comfortable with."

"Mark arrived exactly on time. He was cordial and respectful. Mark took measurements on site and was available to start work immediately. I called the day before and expressed an urgent need and he immediately fit me into his schedule for the following day. He was eager to provide quality service. Quality service is an understatement. Premium Steam did a phenomenal job on my carpet. I was ashamed at how dirty my carpet was but now I want to give tours. As a matter of fact, I'm going to do just that as my home can now be put on the market with "like new" carpet. Thanks Mark! Premium Steam Company works miracles. Royce Reddix <br />"

"All of the rugs turned out well. The two smaller rugs look like new. The round rug looks great but they were not able to completely get out the red wine stain I had showed them. They had told me that it would be difficult to get it out fully and they were correct. I would say that approximately 85% of the wine stain is gone and it isn't very noticeable. They also suggested what I should do immediately after a spill occurs in the future. <br />They estimated that it would be 2 plus weeks before the carpets were done and they called approximately two weeks after the drop off. <br /> <br />I was pleased with the result and would use them again. <br />"

"I called Ray about 2 weeks before I needed to move into my new home to have the carpets stretched. It was during an extremely busy time but Ray was willing to do whatever he could to fit it into his team's schedule. His team was kind enough to stop by after their already full day of work and complete the project as requested. The carpet looked great and I was beyond thankful for Ray's willingness to help me when he could have easily said no."

"No problem. Punctual on pickup and delivery. Carpet looks good"

"I needed help choosing wall colors for inside painting to be done. Very good recommendations taking into account how the colors would work with wood tones, carpeting and paintings. <br />"