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"John's crew with re-roofing America exceeded my expectations in everything they did during the installation of my Pinnacle Pristine Shingles with Scothchguard roof. The crew out of New Orleans didn't cut corners and gave 110% effort on the indtallation."

"6/21/2017 – I called United Roofing to get a bid on roof replacement for a small house, 22 squares. Jon McCoy answered and said he would be here to look at the roof on 6/272017. 6/28/2017 I had the written bid in hand. It looked pretty thorough, covered everything we had discussed. I am not in the business and doing the best I can to make sure everything I want is included in the bid. Jon seemed like he knew roofing and he had good reviews. He said that repairing the soffit and fascia boards was not included and added a charge for this after sending him pictures. We agreed to an Additional $1,200 charge. The day of the job, he asked if we had agreed to $800, I said no, it was $1,200. The day after the job, he stated we had agreed to $1,500, I again said no, it was $1,200. Point being – get it in writing. I understood Jon would be providing the wood and labor. I ended up providing the wood just so that the wood matched, otherwise, he was using whatever was available aka scrap. The bid included: a) Tear off all old shingles to the existing wood deck 1 layers You can see from the attached pictures, they first attempted to only partially remove the tar paper and nails. Glad I was on site, Jon was not, and I asked the crew to remove down to wood. I called Jon, he said we do sometimes, sometimes we don’t. So, unless you are there watching, you will never know what you get…. b) Replace all felt underlayment with 30 lb. synthetic type Well, this was completed, but you can see from the pictures – it was completed, but very sloppy. Look at the roof edges. Wood is exposed as the cuts we not very precise. Sometimes they ran the felt through the valley and sometimes not. c) Haul away all old shingles and materials. Well, they got most of it. See (d) below. d) Clean yard of all debris and trash / run magnet I will let the pictures do the talking. Shingles and tar paper is still in bushes and nails in driveway and yard. A box of trash was left in the apartment and chicken boxes left in the yard. e) Replace all vent pipe collars with lead permanent type I do not think this was done. I asked, and he gave me an excuse why he couldn't do it, but would leave collars for the plumbers. I have not found them. The only vent provided was for the ac. However, they disconnected the new ac plumbing to the vent and did not reconnect. **See pictures. f) Install new hot water heater low profile vent (main house) This was not done that I can find. g) Remove and add decking / old existing floor furnace vent (main house) I believe this was completed. h) Install ice and water shield to all valleys I believe this was completed. i) Ventilation: whirly birds (2 on main house) This was completed, but only after I said, where are the whirly birds. Jon did not provide. I made a trip to the local supply house, but they only had one. Jon did supply the next day. j) Install 3- 2x4 rafters, install 3 sheets of decking and add flashing with 1ply base and one ply ice and water (cap sheet ) to back porch extension roof to cover existing step down fascia board to extend under main roof shingles Note: there is a $250.00 charge for item (j) included in the final roof quotes - This was completed but not to these specs. Only replaced one 2x4 and partial decking. I went and purchased a long 10 foot 2x4 and a sheet of decking to finish. One piece of decking fell off the next day – apparently. Maybe the roofers removed but did not replace, I am not sure. **See Pictures Okay, now for the really fun stuff. One of the crew decided to go number 2 in the bathroom. Problem is, the water was turned off and we discovered this the next day. I bought a pale of water over for them to flush. I made no less than six trips to buy supplies that were not supplied on site. Otherwise, they would use what was available – old terrible looking wood. Jon is not on site to oversee the job, he does drop by. He has not come by since the job was completed, to my knowledge. Caveat emptor One of the roofers got stopped by police. I ended up paying the bail bond to get one of the roofers out of jail. I was paid back. Agreement says rotten wood extra - I understood I would pay for the rotten wood decking, the wood, it does not say wood and labor. Typically, in prior roofing jobs I have had, the labor is included but not the wood. Jon brought some scrap wood, looked like from a broken desk, to use for decking. I went and purchased real roof decking to match what we had, but he charged me $425. I already paid for the wood, so I am not sure what this charge is for. The quote included flashing; I understood that flashing or drip rail would be provided. It was not. Jon said if I would buy it, they would install for no additional charge. Yet, he added $100 charge for drip rail installation. They did not want to install drip rail, and did not do a very good job. **See pictures. Other: Left wood nailed up on side of house for ladders - to keep from crushing the drip rail. Summary. I had to spend a lot more time than I preferred - making sure things were done correctly, but overall they did a fair job. When they finished, I made a punch list, they came back and made the requested adjustments. I appreciate that they fixed all the remaining issues without excuses, just jumped in and made it right. I hired a different company to do my next roof and they did a much better job and completed the entire job in two days."

"We met with 3 different companies to advise on getting solar panels. The first 2 companies basically just told us what size system we could get based on state and federal tax rebate levels. Heard an advertisement for Sunpro on radio and decided to call them; turned out to be a good decision. Kara with Sunpro was extremely informative and had a nice package put together for us to review. She even researched our home and had an idea of how much production we could expect with the recommended solar panels. Even after selecting Sunpro, I called Kara with questions about things I'd heard from others or something I forgot to ask. I never felt like I was a burden and she always returned my calls if I had to leave a message. The complete team with Sunoro were professional and eager to help. Satisfied with new solar system and looking forward to enjoying savings on electric bills.
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"Roger Moore is a professional business person who did an excellent job on replacing the roof to our house and his price was reasonable and fair. He drove over 50 miles to do the job. His employees are excellent workers and did a great job. He had suggestions as to color and installing a ridge vent which improved both the look and functionality of the house. We very highly recommend him."

"The toilet needed to be replaced. I was told that I would only get the builder standard grade toilet even though I was signed up with the highest plan. The plumber was replaced my toilet with something that was definitely builder grade and not even close to what I had. I called CHOICE and they told me that it should have been replaced with something comparable to what I had. Twice they told me they were going to have my claim looked at and I have not received a call about it or any new information. The new toilet is wrong in size and specs and doesn't fit well where it is in the bathroom."

"When arrived they checked out the house and proceeded to unload their equipment. They power washed the gutters and used a blower to blow the leaves and pine needles off the roof.
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"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."