Get matched with top fridge, freezer or ice maker repair or service pros in Berlin, MA

"It was not an easy job at all, but the patience and clear instructions of Wally C. from Neli Virtual Appliance Repair made it possible, and successful. Experience with tools and mechanical assembly required for my tasks, but Wally thought I could do it and he was right. If I couldn't complete the repair, I would have at least been sure of the diagnosis when I engaged a repair service. Money well spent either way. It's a brave new world!"

"Alek responded to our request within minutes, he was available over the weekend, he showed up when scheduled and communicated extremely well! All that AND he diagnosed & repaired our washer, which saved us from having to purchase a new one after being told that it was necessary by a local appliance dealer. He was respectful of our home & very pleasant to work with. I would recommend Horizon Appliance Solutions for all appliance repairs!"

I’ve spent over 15 years doing hands-on work in home services, mixing classic handyman skills with strong IT and home technology experience. I handle residential repairs, installations, and troubleshooting, along with computer setup, home networking, Wi-Fi optimization, TV mounting, AV systems, and smart-home devices. I’ve owned and operated multiple businesses, so clear communication, reliability, and clean work are just how I operate.\n\nI’m based in Central Massachusetts and work throughout Worcester County, Middlesex County, MetroWest, and nearby areas. If you’re not sure whether I travel to your town, just ask.\n\nMy goal is simple: show up on time, do the job right, explain what I’m doing, and leave your home better than I found it. I don’t upsell work you don’t need, and I don’t cut corners. If you’re looking for someone dependable who can handle both hands-on work and tech without bouncing you between contractors, I’m happy to help.

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"Dave repaired my LG refrigerator that was not cooling. I appreciated his prompt, friendly, honest and professional service."

"I had a kitchen sink leak thought it was a easy fix. Called Provost Plumbing after checking out their Angie's List rating. They responded the same night I called. Pat, a young plumber came in the morning and told me we need a new pull out hose. I ordered a hose online and it came in two days. I called Pat and he came and replaced the pull out hose. But leaking continued. We had to call Pat back and found out another pipe was leaking. Pat recommended we replace entire kitchen water faucet including the new pull out hose he just put on. I couldn't trust Pat 's words anymore since he missed the real issue the first time. I wanted to talk to his manager Ross. I told Ross I want the same finish and same style as the one we had before. Ross picked a high end model FHF 100 and put it on the same day I spoke to him. He charged us $1,204 for the faucet and $189 for the house call. Total bill for me was $1403. The part was kind of expense. I saw Amazon.com selling it for around $850 and another one for as low as $700. But Ross had to get it from a local supplier that he trusted therefore his part was not competitive in price. He didn't trust online supplier because the high end water faucet can be counterfeited. Overall I like their responsiveness. Ross waived the fee for Pat's second trip. $1400 for a new kitchen faucet. It is expensive but it is of good quality. At my request, Ross also sent back the old leaking faucets and the new pull out hose ( Jado brand) he replaced when he put on the Frankie faucet. Ross is very busy and according to Pat, he is going to school for advanced plumbing causes. But he kept his promise and sent back the parts when he had a moment. I appreciated that very much. He was too busy to process the invoice timely but that doesn't matter to the customer- I get billed the amount we agreed on. I think I am going to call Provost Plumbing again if I have another plumbing repair need.
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"The technician was punctual and knowledgeable. Alamo appliance repair services is an excellent service for appliances. He did not leave until he had resolved the issue which did not take long."

"Great work for the price and very professional!!!!.. Awesome customer service too!"

"Love dealing with these guys. They've done numerous projects with us. Happy with all of the results. Dealing with either Alessandro, Giovanni, or Jackie is very easy. They are all responsive and stand by their work. This was a quick 2 week project and they were able to start right away. I would definitely use them again."

"I would recommend service - honest upfront - repair cost more than to replace appliance did not try to sell repair"