Get matched with top fridge, freezer or ice maker repair or service pros in Berlin, MA

"It was not an easy job at all, but the patience and clear instructions of Wally C. from Neli Virtual Appliance Repair made it possible, and successful. Experience with tools and mechanical assembly required for my tasks, but Wally thought I could do it and he was right. If I couldn't complete the repair, I would have at least been sure of the diagnosis when I engaged a repair service. Money well spent either way. It's a brave new world!"

"Alek responded to our request within minutes, he was available over the weekend, he showed up when scheduled and communicated extremely well! All that AND he diagnosed & repaired our washer, which saved us from having to purchase a new one after being told that it was necessary by a local appliance dealer. He was respectful of our home & very pleasant to work with. I would recommend Horizon Appliance Solutions for all appliance repairs!"

I’ve spent over 15 years doing hands-on work in home services, mixing classic handyman skills with strong IT and home technology experience. I handle residential repairs, installations, and troubleshooting, along with computer setup, home networking, Wi-Fi optimization, TV mounting, AV systems, and smart-home devices. I’ve owned and operated multiple businesses, so clear communication, reliability, and clean work are just how I operate.\n\nI’m based in Central Massachusetts and work throughout Worcester County, Middlesex County, MetroWest, and nearby areas. If you’re not sure whether I travel to your town, just ask.\n\nMy goal is simple: show up on time, do the job right, explain what I’m doing, and leave your home better than I found it. I don’t upsell work you don’t need, and I don’t cut corners. If you’re looking for someone dependable who can handle both hands-on work and tech without bouncing you between contractors, I’m happy to help.

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"Our refrigerator stopped working on Christmas Eve. I called For a repair the day after Christmas thinking that it might take a week to get an appointment. Dave said that he could come right out that day. While there to fix the refrigerator, we mentioned that the dryer was making a horrible screeching noise. He fixed that too. He did need to order a part for the refrigerator but was able to get it going perfectly until the part came in. Once the part arrived, he returned to do the final repair. It's nice to know who to call when I need an appliance repaired. Dave is very professional and does great work. If you need a repair, I would recommend Drapeau's Appliance Repair."

"The hot water tank started leaking on a Saturday, I called the emergency number and a lovely man said no one was available but he would call and see if there was any flex in someone's schedule. He called back in about 10 minutes to say he could get a guy who occasionally did contract work for them. The guy came out, turned off the water, removed the old tank, went to get a new one and installed it. It took most of the day but he was busy working the whole time. He did a great job and left the place dry and spotless. The price seemed very fair. I would use this outfit again. Lovely people and great service.
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"The technician was punctual and knowledgeable. Alamo appliance repair services is an excellent service for appliances. He did not leave until he had resolved the issue which did not take long."

"Great work for the price and very professional!!!!.. Awesome customer service too!"

"Love dealing with these guys. They've done numerous projects with us. Happy with all of the results. Dealing with either Alessandro, Giovanni, or Jackie is very easy. They are all responsive and stand by their work. This was a quick 2 week project and they were able to start right away. I would definitely use them again."

"I would recommend service - honest upfront - repair cost more than to replace appliance did not try to sell repair"