Get matched with top fridge, freezer or ice maker repair or service pros in Bernalillo, NM

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Edwards Appliance Repair did a great job fixing our washing machine and the cost was very reasonable. The repairman was prompt, professional, and knew his stuff. He assessed the problem with our washing machine, explained what was needed to fix it, had the part in the truck, and the repair took less than 15 minutes. We are very pleased with the service Edwards Appliance Repair provided and will call them again anytime we have an appliance that needs repair."

"Great experience and super service! The oven control panel had to be replaced; Tim checked to be sure it was getting power, then replaced the control panel and it works perfectly now! Also, I thought I needed a new icemaker in a 3-year old LG fridge, but Tim looked at it and realized that one of the arms that pushes out the ice cubes was bent over another arm. He straightened it out and that enabled it to recycle and start working again! So he saved me from replacing an expensive part. Tim proves that there are still reasonable and honest repair people out there. Thanks to Angie's List, I found a gem who will now be my go-to guy for all appliance repairs I need!"

"When everything goes as hoped, it's easy to give a good rating to a service company. It's when it doesn't go as hoped and you can still speak of stellar service that you know you are working with a special company. Our free-standing range is pretty high-tech, because of the induction cooktop. And let's face it: With a half-dozen electronic boards to run all the parts, our appliances are cyborgs and repair is becoming a computer servicing job. Sarah's appliance worked on our range for over two months, replacing four separate computer boards, and they did not charge us for any of these parts because none of them fixed the problem. At the last visit, as Sarah herself worked through the problems with a G.E. technical expert on the other line, I heard him tell her that she had done all the things she should have done, in the order that he would have done them, and that the range was not salvageable. She then got information from the company to make sure I got a replacement range for minimal cost *even though I am out of warranty* (thank you G.E. and Sarah's Appliances), and when the company did not call me as promised in two days, she called them herself. Yes, this was a frustrating situation, but it was nobody's fault, and I am absolutely blown away by the many extra miles that Sarah's Appliance went to make sure we got what we needed. And across all of those 7 service calls? Communication before, during, and after was impeccable; all three of the service people who worked on this were on time, kept the area clean, treated us with respect; the front office with whom I communicated frequently was always helpful and cleared up the few questions I had cheerfully and efficiently. For all of this, Sarah refused to charge me beyond one service call. I am truly, truly impressed with the hard work, courtesy, and integrity of this company."

"Very well. The repairman checked the washer thoroughly, and determined that we didnt need to replace the motor at this time. We really appreciated his honesty and professionalism. Will definitely call them the next time we need any household appliance repairs."

"Josh is always professional and very experienced. Gets tot he solution to an appliance problem quickly and we are on our way to repair! I have used Ortega's for years and recommend them enthusiastically! Lynn Hoffman,an"

"The service was good, but a little pricey.  I might have used someone else, but he was available and came right away.  The repair was good at first, but later the washer has developed a problem of not staying on.  This may not be related, however it is the same dial. <br />"

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Excellent service! The technician arrived on time, quickly diagnosed and fixed the problem. Over the years, I've had several home appliance warranty companies. Without question, Complete Appliance Protection is the best one I've ever contracted with. Their monthly price is a little higher than most, but I do have their best protection plan with $0 deductible. You get what you pay for..."

"I am very happy with the results and the price I paid. In addition, I had the heater installation inspected by the City and it passed with no problems. John is my first call whenever I need handyman service."