Get matched with top window repair pros in Bethesda, MD

"They offered a couple of options to fix our broken window. Mr Boston was very pleasant to work on. The worker arrived on time and did the work as promised."

"The repair team was both friendly and knowledgeable. Excellent results "

"Zen windows just replaced 57 windows in my 22-year old house and did a fantastic job. I did my research and had 4 different estimates. They were very competitive and used a solid product (ProVia Windows) , not to mention and lifetime warranty on windows and labor that is transferrable. Hopefully, I will never have to use the warranty. Here is why I recommend them: 1.Easy estimate/ quote and negotiations. David, the sales guy, was very responsive to my questions even at 9pm at night. He also arrived on time and came back to answer more questions. 2. Product (ProVia Endure Window) seems like a solid and good quality product. ProVia is known for their doors and recently moved into the windows around 2010. We go the Endure brand- great energy efficiency with u-factor .27 and solar heat gain coefficient at 0.19. 3. Payment due at the END of installation. No down payment needed. They accept payment plans. Took about 10 weeks for windows to arrive 4. The Measurement guy (I think his name is Michael), very professional and arrived on time-had to come twice as I added a last minute window. - I was told the last window would arrive late and that installation would occur at a different time, but they all arrived on time. 5. They had 2 Crews working and they were great. Because of all the demo, my house looked like a war zone. But they were very respectful and cleaned after themselves. It took 2.5 days. They took down all the window treatments/ blinds, tore down the existing windows, replaced them all. We had some dry rot on one window and they replaced it (charged me for materials and time). They DO NOT do any spackling or painting FYI. (If you know you have a problem with a leaking window, MAKE SURE you check the wood prior to having them put the new windows up. - That would be the only concern that I had. I missed looking at the window sill prior to them replacing them but they said the wood was not dry rotted like the other one. They said not to worry though b/c of the warranty. Personally, I don't want to have to deal with the warranty but that did give me some piece of mind.) They cleaned all the windows and checked each window and put the curtains/ blinds back that I wanted to keep I also had 2 screens that were damaged and one lock that was not working. They fixed the screens, and someone will come tomorrow to fix the lock (one week later) 6. Job walk through and instructions on how to use the windows were done with Luis (supervisor) and again with James the lead foreman. James also called every night to check on how things were going. I also liked that we discussed final payment before it was due. OVERALL, a solid company with a good product. Of note, soon after the job was done, we had temps in the 80-90s and did not need to turn on our AC until the 3rd day. the windows were able to keep the house insulated. Normally we would have had to put the AC on the first day it in the 80s. Happy so far!"

"Dave and his team have been phenomenal in terms of keep me up to date about the progress of the repairs. He and his team are willing to inspect the wall over even night hours, holidays and weekends checking out and follow up any unexpected subsequent issues arise after the initial work. The issues were unforeseen by Dave and his team. Dave and his team worked tirelessly and came out with a unique and creative solution to permanently fix the issues. The Company did not even charge for the additional work. I just cannot thank you enough Dave and his team for professionalism and customer dedication and that I am extremely with the experience."

"Very professional and experienced company. They did wonderful job repairing my rotten windows. I was very happy that i found and hired them."

"Mr. Cooper was incredibly responsive to my request for a patio screen door repair. He was friendly, knowledgeable, and kept us informed throughout the process. The repair he performed on our screen door was EXCEPTIONAL and was promptly completed. I highly recommend him to anyone seeking a reliable and experienced window/door professional. I?ll definitely reach out to him again if I ever need another project."

"We just had Unicorp install new windows throughout our entire house. The window quality is excellent and the installation went very well. We were replacing 55 years old windows - and were very happy with the entire process, from selection, exterior color choices, and finally installation."

"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.   <br /> <br /> We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.   <br /> <br /> To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves. <br /> <br /> Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.   <br /> <br />"

"Professional in all aspects. Quick turnaround. Fixed a leaky pipe in a jiffy. Highly recommend."

"Nova did an excellent job. The sales person was thorough, very responsive, and easy to communicate with. The installers were very professional and did a great job. The manufacturer originally sent us the wrong window tint (Nova's order was correct, but the manufacturer made a mistake in fabrication). Nova was super responsive and helpful and fixed the issue in a very short time. Excellent service!"