Get matched with top tankless water heater repair pros in Black Diamond, WA

"Job done efficiently"

"This was by far the absolute worst experience that I have ever had with any company. The plumber came out for a shower that was not draining. I am on septic and let them know that my septic was just pumped in July. However they wanted to check anyways. After checking under the baffle inspection, I was advised by the plumber that my septic tanks were full and needed to be pumped. I contacted a septic company they came out first thing the next morning and checked my septic tanks, they were not full and ironically enough was able to pull out a huge clog of toilet paper from the baffle. He advised this is something that the plumbers do but since we just had one out the day before and they did told us the wrong information he would happily fix the problem for us. My husband called Riley Cahill (the manger) the next day to try to talk to him about the situation and try to find out why we were charged so much since there was not an itemized receipt. Riley proceeded to get very defense and angry and HUNG UP on my husband. He then called back left a message that saying he will check with his plumbers on Monday and get back to us. Monday morning I called Riley Cahill to have a conversation of what went wrong and how we will remedy the situation. He proceeded to once again get very upset, raise his voice and was insanely disrespectful (telling me to be quiet and stop talking). Then hung up on me as well. After that he called back to tell me I was wrong, and hung up on me again. I told him during the conversation that I was going to warn anyone I could not to use this company through reviews, DO NOT USE THIS COMPANY!!!!"

"I requested an HVAC service call quote from G&S Heating through Angi, and received a "deal" via Angi for $129. I chose them partly due to that price. G&S Heating ended up billing me $280, and said that was an old outdated deal and would not honor it. Irresponsible and incredibly poor customer relations. Also, the technician they sent did not seem very knowledgeable or experienced. He said the thermostat reading issue I was having would require another service call and the possible replacement of an expensive circuit board. I ended up fixing the problem myself. I will not be using G&S Heating again."

"The tech explained everything and was very polite."

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"The job went very well. John and his assistant completed the replacement the next day and only took an hour from start to finish. The cost was much less than other estimates. Be sure you get an estimate from this company if you need plumbing work."

"Vitalii is super knowledgeable, professional, courteous and reliable! He quickly diagnosed our dryer issue. Fortunately had the parts on-hand, so he was able to service it immediately! Never needed appliance servicing before, and this was an all around pleasant experience! Definitely giving them a call if we need them in the future again."

"Great company to work with. Fixed my dryer and my fridge in no time. Reasonable prices. Will definitely hire again."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"had a deeply frustrating experience with Hunt’s HVAC Services that reflects a serious lack of professionalism and customer care. They contacted me early last week to schedule service for my HVAC system, and I agreed to their preferred date—the following Monday. I received a confirmation email on Sunday and a reminder Monday morning for the upcoming afternoon appointment. I drove 1.5 hours to the service site, only to be met with confusion and poor communication. When I called at 12:30 to ask for a specific arrival time, I was told the technician would contact me 30 minutes before arriving—but they couldn’t give me a time estimate. I waited another 2.5 hours before receiving a call informing me that no technician would be coming at all. My only options were to reschedule or cancel. I asked to speak with a manager and was placed on long hold. Eventually, I was told the manager was “too busy” to speak with me and would call me later. That call never came. This experience was a complete waste of time and resources, and the lack of accountability was appalling. Hunt’s HVAC Services failed to honor their commitment, communicate effectively, or show basic courtesy. I strongly advise others to stay away from this business."