Get matched with top kitchen remodel pros in Blacksburg, VA

"This review is going to sound like I’m related to Michael but I assure everyone I am not. After talking with over a dozen contractors and companies about our kitchen remodel I decided to go with Michael on a gut feeling (having only talked to him for thirty minutes). A little background – I consider myself a decent “family” handyman. I can do a little electrical, a little plumbing, a little trim work, a little flooring, etc. Before talking to Michael I had almost decided to recruit a couple of buddies and tackle the kitchen myself (which would have taken four month or longer). I wasn’t sure my wife would survive “my” turnaround. My secondary concern was finding someone I could trust and someone that would put up with me and my questions/standards. After day one I could tell Michael was the guy we needed and I had made the right decision. Here is a list of things I would like to share about Michael: • He works quickly, but not at the sacrifice of quality. His work speed is shocking. This was a large project: total kitchen demo, wall removal, ceiling work, 700 square feet of flooring, stairs, wood staining, plumbing, bathroom fixtures, insulation, drywall work, etc. He managed to turn it around in a matter of weeks. I would attend an hour long conference call, return to check on him and 500 square feet of flooring would be completed! • He is respectful. I worked from home during this renovation and he was always mindful of that fact (noise, interruptions, etc.). • His work is clean. My entire family are neat freaks. Michael proved to us that he is one too. He put a lot of effort into reducing the daily mess. • He is punctual. Our family rises early and Michael does too. He was pulling up daily before the sun had risen. • He cares about the project and family’s desires. There were a few times we had “oddball” requests, add-ons, or questions. He always provided reasons and explanations for how or why to go one route or another. He even met me at Lowes for product questions/guidance early one weekend morning. More often than not, we agreed with his recommendations. He also cares about more than the “finished” product. What is behind the walls and paint is just as important to him as what we see and touch daily. • He “partners” with the customer. He let me be involved as much or as little as I wanted to on any given day. I did small items in the evenings that my limited skills would allow and we blended seamlessly. We would have short discussions every morning when he would show up and he would tolerate our dog having to say “good morning” by licking his face repeatedly. • He handles the problems directly. We had hiccups with damaged appliances, missing parts, delays, etc. (none of which were Michael’s fault). He took care of these himself – calling the companies and stores and getting resolution. He just “got it done” and let me keep my work schedule. • He cares about the small things/details. Sometimes it is the little things that matter the most. For example – he would often spend time doing things that I considered outside the scope of what we hired him for. He would help level our fridge, install access panels, and small things that the average homeowner might not think about. • Lastly, he has a sense of humor. If you don’t think this is an important requirement for your contractor you could not be more wrong. When you see the same person every day for eight hours a day, you have to get along. He is a great communicator and is always good for a laugh. Kitchen and bath remodels are stressful enough as-is. Having someone that can laugh with you is a huge benefit. As I said, this review will sound like he’s a family member. But the true measure of satisfaction is if you’d hire the same guy again. And as soon as my wife recovers from this renovation, we plan on having him back for additional work! Our dog is going to miss him."

"I had a great experience working with Design and Remodeling. Everyone involved from the sales rep to the team working on my bathroom were professional and courteous. When an issue arose there were no secrets and they worked with me to find a solution I felt comfortable with. I love my new bathroom. I will definitely be using Design and Remodeling for my next remodeling project"

"They worked on designing custom wood trim for my living room and kitchen. Price was good and the team had various designs to choose from."

"Mr. Broadwater has remodeled 2 bathrooms, our laundry room, installed a double-oven in my kitchen, and added an amazing kitchen nook with 3 large garden windows. He worked closely with us to understand our visions then made them all realities. We love his work and will hire him when we identify the next project!"

"Incredible experience. This is the best kitchen I've ever owned, and I'm a senior citizen who spent 22 years enduring military moves. Dan Martin and crew tailored this kitchen exactly to what I wanted. In fact, there were more than just one or two suggestions Dan made about the design, for which I am most grateful. Two of these were eliminating non-load bearing walls, which opened a tiny galley kitchen up to include a island/breakfast bar. At my most recent family gathering, it was a breeze to feed 22 people. In the original kitchen, barely two people could fit (see photo with Charlie the Dog). Work was exceptional. Dan and crew were diligent, precise and willing to go the extra mile to make sure everything was done to their high standards. Dan also works with the homeowner to keep costs down, and kept the homeowner informed daily of progress and plans. His was the lowest bid. Since my kitchen completion, I recommended him to others, and they had similar results. Outstanding service, true professional. Several months after the kitchen renovation, I had a smaller project to repair/replace the basement ceiling. Again, the work was done professionally, and I was completely pleased. Great service, great price; experienced and hard-working crew - I didn't even bother to get several bids this time."

Roberts and Sons Construction, LLC\n

"Nate did a wonderful job with a kitchen remodel. Hard working and offered great tips to make it beautiful and functional! Vanguard is a definite yes!"

"Our first contact with using Sears was when we purchased a furnace/AC unit from them.  The contractor they sent out did an outstanding job, even fixing some of the duct work that had been improperly installed when the house was built.

So, when we decided to have the kitchen remodeled (floor, countertops, backsplash), we chose Sears even though their price was a little higher.  The selection wasn't as great as some, but they had what we wanted, and it was good quality. 

Again, the contractors sent out to do the work were outstanding. Their work was high quality, and their manner professional.
Our only complaint was our "project manager", who was a Sears employee, didn't do much managing.  It took quite a few phone calls on our part to keep the project going and find out what was going to happen when."

"Purchased coupon on August 11, 2011.  Because I was remodeling my kitchen myself after work and weekends, I didn't have time to deal with the creating the room drafts, plans, layouts or measurements she required.  I did contact Jill and explain the situation and she was very understanding.  She said because I contacted her, not to worry about the deadline.  I remained in contact with her over the next few years (that's how long it took me) and when I was ready around the start of 2014, she worked hard to provide her new design.
A true professional and great person to work with.  The design was spot on and my wife and i were very impressed.  Thank you Jill.
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"We recently had our kitchen remodeled by Upgrade Remodeling, and we couldn’t be more pleased with the entire experience. From start to finish, the process was smooth, efficient, and professional. The crews that came out were incredibly hardworking, knowledgeable, and, most importantly, respectful—both toward us and our home. What really impressed us was how organized and efficient the team was. They completed the entire kitchen remodel in just 5 days, which is remarkable considering the amount of work to be done. Every step of the way, they kept the space tidy and treated our home with care, which we truly appreciated. Our new kitchen looks fantastic, and we’re so glad we chose Upgrade Remodeling. We highly recommend them to anyone looking for a reliable, skilled, and courteous remodeling team."