Get matched with top kitchen remodel pros in Blacksburg, VA

"This review is going to sound like I’m related to Michael but I assure everyone I am not. After talking with over a dozen contractors and companies about our kitchen remodel I decided to go with Michael on a gut feeling (having only talked to him for thirty minutes). A little background – I consider myself a decent “family” handyman. I can do a little electrical, a little plumbing, a little trim work, a little flooring, etc. Before talking to Michael I had almost decided to recruit a couple of buddies and tackle the kitchen myself (which would have taken four month or longer). I wasn’t sure my wife would survive “my” turnaround. My secondary concern was finding someone I could trust and someone that would put up with me and my questions/standards. After day one I could tell Michael was the guy we needed and I had made the right decision. Here is a list of things I would like to share about Michael: • He works quickly, but not at the sacrifice of quality. His work speed is shocking. This was a large project: total kitchen demo, wall removal, ceiling work, 700 square feet of flooring, stairs, wood staining, plumbing, bathroom fixtures, insulation, drywall work, etc. He managed to turn it around in a matter of weeks. I would attend an hour long conference call, return to check on him and 500 square feet of flooring would be completed! • He is respectful. I worked from home during this renovation and he was always mindful of that fact (noise, interruptions, etc.). • His work is clean. My entire family are neat freaks. Michael proved to us that he is one too. He put a lot of effort into reducing the daily mess. • He is punctual. Our family rises early and Michael does too. He was pulling up daily before the sun had risen. • He cares about the project and family’s desires. There were a few times we had “oddball” requests, add-ons, or questions. He always provided reasons and explanations for how or why to go one route or another. He even met me at Lowes for product questions/guidance early one weekend morning. More often than not, we agreed with his recommendations. He also cares about more than the “finished” product. What is behind the walls and paint is just as important to him as what we see and touch daily. • He “partners” with the customer. He let me be involved as much or as little as I wanted to on any given day. I did small items in the evenings that my limited skills would allow and we blended seamlessly. We would have short discussions every morning when he would show up and he would tolerate our dog having to say “good morning” by licking his face repeatedly. • He handles the problems directly. We had hiccups with damaged appliances, missing parts, delays, etc. (none of which were Michael’s fault). He took care of these himself – calling the companies and stores and getting resolution. He just “got it done” and let me keep my work schedule. • He cares about the small things/details. Sometimes it is the little things that matter the most. For example – he would often spend time doing things that I considered outside the scope of what we hired him for. He would help level our fridge, install access panels, and small things that the average homeowner might not think about. • Lastly, he has a sense of humor. If you don’t think this is an important requirement for your contractor you could not be more wrong. When you see the same person every day for eight hours a day, you have to get along. He is a great communicator and is always good for a laugh. Kitchen and bath remodels are stressful enough as-is. Having someone that can laugh with you is a huge benefit. As I said, this review will sound like he’s a family member. But the true measure of satisfaction is if you’d hire the same guy again. And as soon as my wife recovers from this renovation, we plan on having him back for additional work! Our dog is going to miss him."

"I had a great experience working with Design and Remodeling. Everyone involved from the sales rep to the team working on my bathroom were professional and courteous. When an issue arose there were no secrets and they worked with me to find a solution I felt comfortable with. I love my new bathroom. I will definitely be using Design and Remodeling for my next remodeling project"

At MACS & Partners LLC, we specialize in high-quality residential remodeling and interior renovations throughout the New River Valley and Roanoke areas. Our services include kitchen remodeling, bathroom renovations, basement finishing, flooring installation, painting, trim carpentry, and full interior remodels.\n\nWe focus on clean craftsmanship, clear communication, and modern finishes that improve both functionality and design. From framing and drywall to detailed finish work, we take pride in delivering reliable, high-quality results from start to finish.\n\nLicensed and insured. Serving Blacksburg, Christiansburg, Roanoke, and surrounding New River Valley communities.

"Donnell has tremendous customer service to go along with his great skills. I would recommend him to anyone in need of a remodel."

"We hired Jonathan and his very capable crew to renovate the main level of our house. The services performed were: demo kitchen, remove old hardwoods and carpeting throughout the main level, drywall patch/repair and prep for painting, remove old light fixtures, remove handrails, newel posts and spindles and prep stairs for new hardwood, paint ceilings, walls, doors and trim throughout the main level and into the upstairs hallway, install prefinished solid hardwood throughout the main level and up the stairs and throughout the upstairs hallway, install new, custom stain-matched handrails, newel posts and spindles, install new light fixtures (to include recessed lights, ceiling fans, foyer and kitchen lights), add a wall and install custom reclaimed wood floating shelves, install new quartz countertops, solid wood cabinetry, farmhouse sink, faucet, appliances, custom wood range chimney, and ventilator (to include installation of new outside ducting). We would not hesitate to hire Best Homes again. Jonathan was never more than a phone call, email or text away. He was prompt and eager to resolve any issues or answer our MANY questions. The daily crew were on time every day and were exceedingly polite, knowledgeable, respectful and eager to perform high-quality workmanship. All change orders were met with enthusiasm and prompt quotes. The work was completed within the estimated timeframe. Our satisfaction with every aspect of the job was a top priority for everyone. Jonathan, Jeff, Carlos, Homer, Hector and all of the team are top-notch individuals. We truly appreciate and respect these gentlemen. We received quotes from multiple contractors. Jonathan was the only one that we had an immediate sense of trust and confidence in. The quality and value of Best Homes work is unmatched."

Roberts and Sons Construction, LLC \n

"The work that Room For Improvement, LLC did on my total bathroom remodel was outstanding, professional, timely and all around a bunch of good guys to work with."

"I love our remodeled bathroom. The tile shower and floors are beautiful and the quality of all the work is excellent. Roy is very professional and does a great job. Highly recommended."

"Our first contact with using Sears was when we purchased a furnace/AC unit from them.  The contractor they sent out did an outstanding job, even fixing some of the duct work that had been improperly installed when the house was built.

So, when we decided to have the kitchen remodeled (floor, countertops, backsplash), we chose Sears even though their price was a little higher.  The selection wasn't as great as some, but they had what we wanted, and it was good quality. 

Again, the contractors sent out to do the work were outstanding. Their work was high quality, and their manner professional.
Our only complaint was our "project manager", who was a Sears employee, didn't do much managing.  It took quite a few phone calls on our part to keep the project going and find out what was going to happen when."

"My husband and I are thrilled with our full kitchen remodel. Our new kitchen is beautiful. From the office staff to the crew everybody was very nice, and super helpful. The crew was always punctual. They were very hard workers, with an eye for design and true craftsmanship. Our new kitchen is stunning. We’re so glad we contacted Upgrade!!! out and called Upgrade Remodeling. If you’re looking to get a quote, please call Upgrade!!"