
Serving Blacksburg, VA and surrounding areas
Approved
In business since 1975
Free estimates
Emergency services offered
"Technician (Ross) conducted troubleshooting and repair procedures to isolate the reason the Heat Pump was not cooling, and place unit back into operation. Determined defective part and replaced it immediately with part stocked in van. Checked refrigerant and determined that a loss had occurred. Checked inside temp at distribution and return vent. Added R22 to the unit and retested. Concerned of a refrigerant loss, Ross used a detector and systematically checked the interior air handler and detected a leak in the coil. He advised of options to consider, including replacement of the coil. In coordination with the Wooldridge office, he determined the replacement cost of the coil, labor cost and estimated shipping time...if I plan to elect the coil replacement repair option. For consideration of complete unit replacement he will defer to Wooldridge sales staff. All work specifics and repair parts are case noted to expedite the repair process. Ross was an excellent "teacher" and guided me through all of the troubleshooting processes and repair accomplished...giving me confidence in the work accomplished . Absolutely Professional Technician.
I am monitoring the system and evaluating the course of action to take.
Thank you Wooldridge Heating and Air for your professional service and your absolutely timely (same day) response.
"





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