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"Bill and his team did a variety of home repair and improvement projects on my 40+ year home Fall 2024. We a couple months. These included: repairs : replacement of wood sub flooring/framing in basement ceiling/upstairs, covering outside side door concrete steps on slate,and cresting a new sidewalk to lead up to it, cleaning front of house stonework and putting protectant on it, building new short frame and drywall in order to replace old closet doors, dry walling and painting interior room and more. What impressed me most were the professionalism and expertise of Bill and his team in every way. Quotes were detailed, and multiple options were provided when needed. I was kept informed of daily schedules and progress, the contractors were skilled, meticulous and excellent with prep and cleanup. Personally, they were conscientious, diligent and trustworthy, as well as patient, friendly and kind, including with very curious twin five year olds there several afternoons a week. "

"Ray and his team are very nice and super responsive. My paint job turned out great. My only issue would be with cleanup afterwards, but overall, I would definitely call them again."

"In all cases he put in what he wanted, and in all cases it was a lot cheaper and WITHOUT RECEIPTS . We were charged for the upgrades but did not get them (Refused to provide receipts,even when asked repeatedly (we have texts from him saying NO RECEIPTS, NO RECEIPTS! NO RECEIPTS!). They cut a huge hole in our garage ceiling for I have no reason why. Also one in the bathroom closet. Bought cheaper toilets than the ones we chose. Became very annoyed with my wife, said he would return them but didn't and installed them anyway. This we know because they still had the identifying sticker still on it. They put the wrong flooring in. We picked one that would match the existing hallway floor. It was an upgrade so we were charged more money and they put in the cheap floor anyway. The bathroom tub was supposed to be a nice tub to go with the expensive tiles we picked. They put in the cheapest tub they could buy and refused to take it out. They then put non slip silicone strips on the bottom that makes it look even cheaper. We came to find that the reason for the strips was to hide a chip that was there. They were repeatedly told we wanted SLIDING shower doors. They purchased the cheapest one they could find with a door that opens out. We asked for power flush jet toilets. They purchased watersense toilets, got mad when we told them it was not what we wanted. Finally said they would return them but put them in anyway. They left the water sense sticker on them is how we were sure. . There were cabinets put in without spacing and as a result the doors and drawers wouldn't open without scraping against the one beside it. We had to replace and buy new ones. The countertop was installed without having a plumber come in beforehand and set up the drain, so now installation of a garbage disposal is impossible without removing the countertops and cabinets. In both bathrooms, the wall niches have mostly gray and dirty white half inch thick threshold pieces to box them out (our bath is brown based) that were cut short at the ends, then filled with gray grout as filler. They couldn't look more horrible. They were also asked to put in white grout to match the brown and white of the bathroom tiles. They put in gray. Towards the end, we asked for proof of license to contract along with receipts. They refused. We told them not to continue work until they could give us receipts and proof of license. The very next day, I came down to find workers there scrambling to finish the job they had so far taken them two months to do. We received numerous and lengthy text messages from them cursing us out, accusing us of sexual impropriety and calling us foul names until we finally had to called the police. Succinctly, this company and the persons we dealt with, Perry Panaccio and his brother Al Panaccio, are a nightmare and not people you ever want have do anything for you! I am seriously considering suing, which I have never done...it is that bad!"

"We had an amazing experience working with the Basic Basement Company! They finished our small basement and did a wonderful job. The project coordinator kept the work on track and communicated often. Each crew was punctual, professional, and treated our home with respect. We received compliments from every inspector on the quality of the work throughout the project. Don’t hesitate to call The Basic Basement Company for your next project!"

"After moving into a new house, we decided we wanted to replace the outdated patio space outback. We reached out to Naulty and they were able to provide us with a 3-D design, so we could fully understand exactly what we were getting prior to the installation. Our patio came out even more beautiful in person than we imagined. I recommend them to anyone looking for a new patio."

"John was great to work with. He was very prompt, responsive, and easy to communicate with. The project was done on time and without any issues, and Plymouth had fair and reasonable pricing. I would definitely use them again!"