Get matched with top deck or porch build or replacers in Boerne, TX

"First, let me say that the deck is beautiful. The man who built it was knowledgeable and hard working. The women who came to apply the sealer were great. We were given nice discounts for being a teacher. All of those are the pluses to our experience and pushed our rating to C. Our problem with the experience was the length of time it took, poor communication from the company about deliveries, work schedules and the fact that only ONE man worked on our deck the entire time (which affected the length of time to build). Timeline and completion plan were big concerns of ours from the estimation process. We told each company we got estimates from that we wanted the time between taking the deck off of our house to completion to be tight and minimal. We were told that this was possible. On our estimate from Timeless Sunsets, we were told 7 days. It took 3 weeks! If the company had been transparent (tell us lumber was hard to get, tell us you are having ONE man do this entire job, etc.), we could have either prepared or chosen someone else. I have texts from the owner telling us when lumber would arrive on a Monday (we thought he had an ETA from the lumber company). The installer took the deck off of the house on that Monday, so we could no longer exit the back door to the yard (it’s 4 feet off of the ground). The lumber did not arrive until Thursday afternoon and then the company told us they would begin the rebuild after the weekend. That’s one full week with no back door. Again, we said from the beginning that timing was important to us."

"Signed contract for 1,000 sq ft floating deck and railing atop 3-car garage, some Hardie boards installed on end of 2nd story house facing deck, painting, caulking, etc. 24/25Aug Hardie installer did an unprofessional job. 12,13&15 Sep, first paint crew did lousy job caulking and painting Hardie boards. 5Oct, second paint crew did more caulking and tried to better paint job. Still blotchy, but tired at this point dealing with company. Threatened to pay for what was done and terminate contract, but owner threatened to have his attorney contact us. We continued after having an hour-long meeting with the owner to get things on the "right track;" however, nothing changed. 11-23Oct, deck installers installed sub-frame pressure-treated lumber and Trex decking, steps, and porch cover. A very nice job. 23Oct, sub-contractor did excellent job installing a metal roof on the porch. 24/25Oct, another crew did a beautiful job installing railings. 30/31Oct, second paint crew did poor paint job and poor storm door install. 6Nov, had to have Hardie board door frame removed and replaced with cedar (wood) frame for storm door to be properly attached. 7Nov, Third, yes third, paint crew showed up to paint and caulk door frame and touch up 2nd paint crew's poor paint job. Contract and advertisement state "no money paid till job completed." On 19Oct owner asked for "$25K or $30K payment" as he needed funds. I acquiesced and gave him $20K. Final payment of $26K was made on 8Nov17. The day final payment was made, I had a question about Trex and went to the Trex web site and discovered the wolmanized/pressure-treated sub-frame lumber used for the floating deck should have had Trex Protect Joist and Beam Tape installed doubling the life expectancy from 10 to 20 years--confirmed via e-mail from Trex customer service. Was disappointed this professional company with a "passion for quality deck construction" wasn't aware of this product. (Did ask Diamond Deck owner why this wasn't used in our last e-mail to him, no response--he had our money. After agreeing to a $46K contract, certainly another $500 or so for beam tape to double the life of our sub-frame wouldn't have been an issue.) This 10-week project was the most stressful remodeling experience in our lives. Extremely poor communication, project managers who don't oversee a job nor coordinate work with homeowner and workers, and excuses galore. The company obviously takes on too many jobs sacrificing quality and leaving the homeowner feeling like this is a side-line project and "we'll get to you when we can." Also, we are still cleaning up behind the crews (oil stains all over our driveway from sub-contractor/employee vehicles, unused screws, cigarette butts, etc.). We paid for our own porta-potti as none was offered. During this 10-week ordeal (albeit we did have several weeks of poor weather or shipping delays) we had NUMEROUS e-mails, texts, phone calls & some meetings--totally uncalled for if this was"

"I am so happy we chose Diamond Decks to replace our 20+ year old deck. The deck is absolutely beautiful and well constructed. The master carpenter Jody is a perfectionist, very, very humble though. One section of the old deck had not been installed correctly and they met with us, explained what was wrong and how it needed to be changed. We are so happy with the deck. We will call on Diamond Decks again for the next phase of our deck project. Our neighbors stopped by several times and were equally impressed and one even plans to use DD for his deck."

"QCD did an amazing job on replacing my old wooden deck with a new composite deck. The attention to detail exceeded my expectations. they also worked with me a few minor special requests. I felt very comfortable discussing the project as it progressed and am delighted with the final result!"

"Very appreciate the great work and not overdoing the work needed!"

"Quality work and a quality gentleman. Clearly has an attention to detail and does most of the work himself; NOT a clean polo shirt guy coming to give you a bid, check-in on the work, and not be seen again until the end. He is in the middle of it, has some help, but largely doing it all and will explain as much to you as you want to hear or ask about. Looks to do things the right way, no shortcuts, but keeps very competitive bids with the small operation. Repainted the exterior of our two-story home, caulked all old siding joints and trim, replaced, or repaired some trim work throughout. Realistically timelines and schedule that he follows through on. Still looks great a few months later."

"I have always wanted an enclosed patio for my backyard but I decided to do a catio instead. I wanted to have a place for me to relax and have an area where my cats could play without having to worry about the heat. I contacted Integrated Outdoor Designs when I saw the amazing custom builds they had on their website. Kyle was very helpful in coming up with a design that would work for me and my budget. He took the time to understand what I wanted and came up with a design that exceeded my expectations. When my catio got started I was contacted by Kent who would be the project manager. Between him and Kyle, all of the details where taken care of. The two main contractors that did the majority of the build were Mike and James. I can't say enough good things about their work. They were friendly, courteous, and one could definitely see the years of experience they had. The people at Integrated Outdoor Designs are not only experts at constructing one of a kind outdoor builds, but they take care of everything for you...from permits to setting up appointments with contractors to getting materials. They also did a fabulous job in cleaning after themselves when they were done. I now have the perfect, bright, and cozy place to relax and enjoy the outdoors without having to worry about the heat. My cats are also having a great time exploring the new addition and climbing on the cat shelves that were customed built just for them. I would highly recommend Integrated Outdoor Designs to anyone looking for a high quality, custom build whether you want a patio, sunroom, or even your very own catio."

"Victor Sanchez (primero landscaping) is fantastic to work with and we were so impressed with his customer service and quality of work weâ re now looking to have front yard done by his company!! We hired Primero to install turf in backyard where dogs had destroyed the grass and it looks fantastic!!!"

"It was a quick job done well-they moved some old furniture out of my apartment. They were on time and took care not to damage the walls or door jamb."

"I know that when most people see a 5-star review, they assume it's a family member, friend, or company employee - I am an actual customer. Kent and his team deserve all 5 stars. The project (building a wood and stone path down my sloping back yard) was difficult and required creativity! Kent was a perfectionist about the job and he and his guys were an absolute pleasure to work with - thoughtful, polite, and respectful. I couldn't be happier with the job and am already thinking of the next project for them to complete. ;)"