Get matched with top fridge, freezer or ice maker repair or service pros in Bolton, MA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"Alex did an excellent job repairing my dryer. He was professional, efficient, and clearly knew what he was doing. The issue was fixed quickly, and everything works perfectly now. I really appreciate the quality service and would definitely recommend him."

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"Dave repaired my LG refrigerator that was not cooling. I appreciated his prompt, friendly, honest and professional service."

"Paul, was very accommodating of my schedule. He is particularly knowledgeable, in his field and demonstrated professionalism while at my home. During the service call he also, looked at another appliance in need of repair. He returned 2 days later to install, his pricing is extremely reasonable and he lets you know up front of all the losts. There were no surprises."

"I would give David an A+ in all categories. He was not only on time...he was early and his work was very professional. I would use David again without hesitation!"

"I had a very pleasant experience with Provost Plumbing.  After we woke up on a Saturday morning to find that our water heater had died and was leaking all over the floor of our basement, I reached out to a couple of plumbers we had used previously.  I was able to get one company to come to our house, which told us that the water heater needed replacing but that he could not fit us in until Monday afternoon.  After searching Angie's List, I came across Provost Plumbing and gave them a call.  The president, Mike, answered the phone and was very pleasant.  He explained that his guys were tied up on jobs, but he might be able to get one of them to come later in the afternoon/evening for us.  He was very up front about the pricing, explaining that the higher price was because one of his guys would have to travel from the North Shore and go to a store like Lowes or HD to pick up a heater since their usual supplier would not be open on Saturday as well as the fact that it was a Saturday.  After I agreed on the price with him, he said he would call back when someone was on their way.
He called a short while later to say that his guy could not come but that he himself would come do the installation for me after he finished a commitment he had (moving his elderly family members to an assisted living home) and would call me when he was on his way.  Sure enough, Mike called a few hours later to say that he was leaving to go get a water heater at a local store and would be by shortly.  He then called me from the store to walk through the options available.  Mike arrived a short while later and performed the work.  It took a couple of hours to drain the old tank, install the new tank and remove the old tank.  I was in the basement with Mike, and he explained everything along the way and answered any questions I had.  So far the new tank is working fine.
Overall, Mike was very professional, and he was fantastic at re-arranging things to assist us in a pinch and communicating with us all along the way so we knew when he was coming and what he was doing.  I would definitely recommend Provost Plumbing and will use them again myself when plumbing needs arrive.
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"Unfortunately not good. I had to put in a service call on three different occasions for the same appliance. Once in July, then again in August and in October. Each time I had to pay the service fee of $75.00. If it was repaired properly I would not have to continually call for repairs. However I do feel that this problem falls on the company that was contracted not Choice Home Warranty!"

"Great work for the price and very professional!!!!.. Awesome customer service too!"