Get matched with top oven or stovetop repair or service pros in Bolton, MA

"Great experience. Harmond W diagnosed the issue within the first 10 minutes of our interactive video session. He immediately followed up with the part number of the part which had likely failed and a link to Sears PartsDirect to order the part. After our session I removed the wall oven from the kitchen cabinet enclosure, found the suspected part, and confirmed it had indeed failed (as we had discussed during our session. I just ordered the part, and will plan to complete the oven repair when it arrives in a week or so. I'll definitely plan to use this Neli service again when needed."

"repair too expensive...does not make sense to repair"

"I needed the Defrost system assembly replaced in my refrigerator. I called around and I couldn’t afford the prices or just couldn’t get someone to come do it. A friend from Framingham recommended Horizon Appliance Solutions but said they only work in the Ashland area and I live in Boston. A gentleman answered my call was very polite. I explained my situation and the difficulties I’m having finding someone to do the work. He reassured me that someone will come see the job by the end of that same day. They came same day, did the work and charged less than 3 other quotes I received. I cannot thank them enough. In difficult times so good to know there still are good people. Thank you Alex and everyone at Horizon."

"Ken came out Sunday (we called Saturday afternoon). He drained the machine, diagosed the problem, and came back later with the part he had ordered. He fixed the machine and it works perfectly now. He was very candid in telling us what it would cost and whether it was worth repairing or not . He showed up on time and kept his word on everything. In a word, he was perfect."

"I hired David to fix my refrigerator. He responded quickly. He arrived and was professional and we'll priced. I will continue to use him in the future for all my appliance repair needs."

"Paul Jones was very prompt in answering my call and he was at my house to check out my refrigerator a few days later, on a Saturday to accommodate my schedule.  Water was collecting under the crisper bins.  He checked everything out, cleaned the drain, and repositioned the refrigerator.  He explained thoroughly why the water was collecting inside the refrigerator (the refrigerator was tilting forward so the freezer was not draining entirely through the drain, some was exiting through another area into the fridge).  He also gave me some extra tips regarding a new stove I just purchased.  Paul was right on time for the appointment and did a great fixing the fridge.  I was also very impressed with his honesty. 
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This was about as seamless a kitchen renovation that one could ever hope for.  Dave listened carefully to the goals we wanted to achieve in our kitchen, and was patient with the design adjustments we wanted to incorporate as we considered each version of the design plans.  One cabinet in particular that was added toward the end of the design process was brilliantly conceived on his part--a cabinet to store large items that looked like a lovely piece of dining room furniture, with exterior shelving and drawers. It is a centerpiece in the kitchen.  Dave was careful to preserve important walk ways in our kitchen so as to not create bottlenecks--an important element in this centrally located kitchen.  His advice on style and color of cabinetry was also highly valued in our desire to achieve a cleaner and brighter look, yet one that was still consistent with our 1931 Colonial.

The Brookhaven cabinets are beautiful and well-made.  While they are pricey, Dave was able to steer us to take advantage of a manufacturer's discount.  The selection of hardware that was available without incurring additional cost was completely adequate, and we took advantage of this option.

Installation of the cabinetry was smooth and timely.  We decided to make a last minute change to the placement of our microwave, which necessitated the order of a new drawer.  This took longer than we had hoped, but understood that this was not a Kitchen Center issue, but rather one of the manufacturer, as each items is custom made.  When the drawer arrived, it was without a front--this added more time. 

Once the cabinetry was installed, irregularities were minimal.  Dave and a service that works with him tended to adjusting hinges, covering screw heads, and painting areas that needed to be smoothed. 

Overall, working with the Kitchen Center exceeded our expectations.  Communication and responsiveness were excellent.  They partnered well with our contractor so that there were no glitches or last minute surprises--almost unheard of for a kitchen renovation.  The quality of the design and workmanship has made for a space that we are loving, and our only regret was that we did no redo our kitchen sooner!

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"This story begins long before we bought our dream condo, when some fool decided that an ejector pump system would be the best way to deal with our below-grade kitchen. Our troubles began once we moved in -- 3 years ago-- and began cooking regularly, the way one does when trying to eat well and not go out all the time. The pump backed up constantly, flooding the hallway and leading to amazing fungus sprouting from the wall. We called many different plumbers, most who refused to help, given the strangeness of our set-up (these pumps are almost never used in a kitchen, but typically for bathrooms or septic systems). We had some plumbers come out who I will politely avoid naming, who charged us for work that didn't do any good... eventually we got to the point where we could not use the kitchen sink or dishwasher without first checking the pump, as at any time it might unpredictably overflow. This went on and on, but then Provost came to our rescue! Although it took us a few tries to coordinate a time, we finally met Russ, who sweated through FIVE HOURS of intense labor, discovering and repairing the poor workmanship of at least 2 previous plumbers, successfully re-installing an alarm system, and providing us with an enyzme cleaning system to use as well. He insisted on closing the cabinet on the whole thing, which we did with trepidation, as we had gotten used to not trusting the pump. "You really shouldn't have to touch it again," he told us. "But call me if you have any problems!" It has been 3 weeks and we have yet to call, which feels about as close to a home-ownership miracle as we can get. I will sing the praises of these guys across Boston."

"Alex's team quickly and efficiently repaired an area of old siding that was blown off. The final cost was much less than what we expected to be charged. When we need more work, we will definitely hire his crew."

"The service was excellent. Dave arrived on time. He was quite professional: respectable in appearance, friendly, courteous, respectful, and ready to go to work. He completed the job in about an hour (a fraction of what I allowed for), being good enough to explain things along the way, tips on product care (which he did not sell me) included. He left the job as if no one had been in my kitchen. This is the way "service" should be. I should know, I was a service manager for years...Dave did everything right."