Get matched with top carpet installers in Boston, MA

"We have worked with other carpet stores over the years and are fortunate to
have found Carpet Carousel on Angie’s List. We needed to recarpet the upstairs
study which is reached through a “floating” spiral staircase. Both the study
and the treads of the staircase had to use the same material.

We first had a store we were familiar with take a look. They initially
weren’t sure how they would carpet the treads of the spiral staircase or how
they would move the furniture to carpet the study. I then found Carpet Carousel
on Angie’s List and Shawn came over. He immediately figured how to carpet the
treads and move the furniture. We then visited their show room where Shawn
showed us a number of samples that could work. We took a few with us and made a
decision. In the meantime, we got a quote from the other carpet store and
nearly fell over – it was just about twice the price of Carpet Carousel.

The installation was excellent. The two men doing the job were punctual
and knew exactly what to do. After the job was done, the area was vacuumed and
the furniture replaced. I highly recommend Carpet Carousel and only wish I had
known about them years ago.
"

"Great. Clear explanation of what was needed, carpets taken away for cleaning, and returned in a timely fashion."

"Nicky gave us a sale price on our carpet even though the sale hadn't started yet. He also gave us some good advice and we ended up going with a Berber carpet for our busy living room that's been exactly the right choice for us. The crew who showed up to install the carpet was on time, quick, and professional. 
I called Nicky again the day before a big snowstorm. Someone had suggested carpet tubes as a way to keep a toddler busy, and Nicky wasn't at all fazed when I asked if I could have one. He sent over two tubes and even threw in some carpet squares (one of which is 3' x 8' and perfect for my hallway). My son was thrilled to roll his balls and trains down the carpet tubes, and I was thrilled that it kept him entertained when we were snowed in.
"

"I left a message, and Mike Tran quickly called me back.  His workload was about 1 week out, which worked for me.  He came over the next day to review the interior and provide a quote.  He emailed me the quote which ended up matching up to the final invoice.  The work took about a week, and the result was great.  The floor installation was tightly done, and the white oak used looks beautiful.  The refinishing and the installation left no dust.  I'm very happy, and would recommend using Universal Hardwood.
"

"AMAZING!!! I picked out carpet through photos sent to my phone. I provided the measurements I had and (thankfully!) they were accurate. The 2 installers showed up right on time, clean, neat, professional and respectful. They barely spoke while they were there - in other words, they weren't "yukking it up," they were working. They moved my furniture, removed the 2 different floors that were there, they installed everything beautifully (I saw them using a little tool to tuck stuff in... I don't think Empire Carpet would do such a thing!) cleaned up after themselves. They were out before 6 hours with my EXTREME gratitude!! A truly amazing and stress-free experience. What a team!!"

"The sales experience was very good--they were informed and suggested options that were suitable for my needs. The reason I did not give them an "A" was that the quality of the installation was not as good as I expected. The installer (I believe) is an independent contractor. He did a good job of explaining the options for how the carpet could be installed, but he was sloppy on fitting the carpet to the lower steps which are slightly curved. I pointed this out and asked him to improve the fit, which he did--sort of--but now that corner of the installation has come loose and I will have to staple or tack it into place myself. My advice--check the installation very carefully."

"We were happy with our experience from start to finish. Susie in the showroom was very pleasant and helpful. She encouraged us to take carpet samples home. This helped a great deal with our making a choice we are happy with.
Steve, who came to our home to measure for installation, was also pleasant and professional. He did an excellent and accurate job.
Phil, who came to install the carpeting, was very pleasant, professional and exacting with the installation. He took great care with measuring so everything is perfect.
Our carpeting looks beautiful and we have already had many compliments.
All in all, we are very happy with our experience with Rug Merchant. We would happily recommend them.


"

"Chris came out right on time, he was ver thorough and each item cleaned came out looking brand new. If you need carpets or upholstery cleaned, call Crystal Cleaning Inc, you will thank me. A+++"

"Great. Timely, professional, patient with selection of carpet."

"Professional and thorough. Moved furniture and deep cleaned the carpets.
"