Serving Boulder Creek, CA and surrounding areas
In business since 1948
Free estimates
Warranties offered
"S & G did an excellent job overall. I was very pleased with their work, and look forward to using them again for future needs. <br />"

Serving Boulder Creek, CA and surrounding areas
In business since 1948
Free estimates
Warranties offered
"S & G did an excellent job overall. I was very pleased with their work, and look forward to using them again for future needs. <br />"

Serving Boulder Creek, CA and surrounding areas
In business since 1968
Free estimates
Emergency services offered
"I was very impressed with both the owner-operator and the work. First, he vacuumed the carpets to be cleaned. The blood stains were several years old and I had removed as much as possible, but there were dark spots left. They are completely gone now. I had forgotten that I had the same company clean our carpets in 2001, but found this by searching in my check book. Interesting coincidence. I certainly will call this same company the next time I need carpets and/or upholstery cleaned."

Serving Boulder Creek, CA and surrounding areas
In business since 1973
Free estimates
Emergency services offered
"they were on time and finished the work in the estimated time. It did take 10 days for carpet to arrive as with all places we checked: Lowe's, Home depot and a family owned business in Pale Alto. <br />"
Serving Boulder Creek, CA and surrounding areas
"I was shopping around for carpet and ended up going to Sam's after a contractor recommended them to me. I went down to their showroom and found the exact carpet that I wanted. I had found the same carpet at 2 bigger carpet stores but Sam's had it at 1/2 the price. The carpet was installed in our home a few days later and it looks great. I'm happy with the carpet and the installation. "

Serving Boulder Creek, CA and surrounding areas
In business since 2006
Free estimates
Emergency services offered
"I'm very pleased with his work. The room looks great...you can't tell that the carpet had been pulled up, and the wires are very unobtrusive. I would definitely use Randy's services again, and highly recommend him."

Serving Boulder Creek, CA and surrounding areas
In business since 1976
Free estimates
Warranties offered
"While the people at the Abbey store were nice and very helpful, I can't recommend the company for anything other than simple jobs with easy to install carpet. I ordered an expensive Fabrica carpet that had an embedded floral pattern implemented as a raised regions with a slightly darker color. This makes for a challenging seaming job requiring an accurate pattern match and perfect edges. The team installed the carpet and complained about how the end of the roll had been damaged during shipping ( after they had finished the install of course ). This left a seam across the entire master bedroom 4 ft from the wall. The seam varied from perfect in the closet area to mediocre on one side of the room and terrible in the most visible area when walking into the room. The installers gave me 3 "excuses" for this 1) damaged carpet, 2) estimator should have specified a longer roll so there would be no seam, 3) Over time I would stop noticing it so it was fine. Also during the install they damaged paint on the doorway to the closets by dragging the rough backing against the molding ( trivial to fix of course ). More troubling was the custom curved molding under the bath room vanity seating area surface. They broke it in half by running into it during the install. The owner came out a couple of weeks later and agreed the seam was unacceptable and we scheduled a repair visit about 3 weeks out, and he indicated they would bring out a replacement board. We disassembled the bedroom again and the same 2 installers showed up to fix things. The board they brought would never have worked ( unable to be formed to the curvature ). The asked me if I had received the replacement carpet piece for the fix, I said I assumed they would be bringing it. Calls to the owner were to no avail as he as on a flight somewhere. Instead of doing the right thing they just pulled up the carpet in the worst area and shaved 1/8" worth from the damaged side and stitched it back together. When they had finished and showed me the result, it was better than before but still inferior to the perfect seam in the closet. They also failed to fix the mediocre area commenting that they were only told to fix the worst spot. While I'm willing to give someone a chance to fix things, they only get one chance especially when the visits are so disruptive. The broken board remains unfixed and I've engaged someone with a wood shop to custom fabricate the piece. As you can imagine, I regret my choice of Abbey Carpets and perhaps reading this review will save you the same fate. <br />"
Serving Boulder Creek, CA and surrounding areas
In business since 1970
Free estimates
Warranties offered
"Van Briggle is far from the cheapest, and yet the end result was lacking. The crew who did the final finishing seemed to be getting on-the-job training, using my floor. I am still finding areas where the polyurethane 'pooled' and was not spread evenly. Bob was not pleasant to work with when issues arose. He requested a 50% downpayment- seems high."
Serving Boulder Creek, CA and surrounding areas
In business since 1975
Free estimates
Warranties offered
"These people absolutely knocked themselves out to meet my needs. <br /> I needed to replace an old hall runner rug in time for the visit of some friends. I first got to Bittick's on a Saturday less than two hours before closing, and needed the new rug a week later. I had very specific size, texture, and color requirements, but it is difficult for me to make color decisions based on samples in the store. The rug had to be made from carpeting which had to be ordered, so the time frame was very tight. I needed someone to quickly narrow down the choices for me from the vast array of what was on display in the store. <br /> Mark immediately tuned in to what my needs were, and gave his full attention to helping me reach a quick decision, even though this was a relatively small amount of business for them. He quickly zeroed in on the brand of carpeting that could be delivered in time, and explained all the other options, some of which I'd never heard of. I had a really hard time distinguishing among the various shades that were available of the color I wanted, and the more I tried the more confused I became. Thankfully, Stephanie had the ability to understand what I was looking for and to make this judgment. When I walked out of the store, I was amazed to realize that this had all gotten done with 3/4 hr. still left until closing. <br /> The following Monday they called to say that the specific carpeting chosen was out of stock at the manufacturer. I had no time to revisit their store, and because I had so much confidence in them, I authorized them to pick something else. This raised the cost by $100. When I went to pick up the new rug, I found that Mark had been able to work things out so that the additional cost was only $40 more. <br />"
Serving Boulder Creek, CA and surrounding areas
In business since 1989
Free estimates
Warranties offered
"I purchased carpet for my entry stairs (2 flights) and hall closet. They arrived on time and installed the carpet quickly and efficiently."

Serving Boulder Creek, CA and surrounding areas
In business since 2003
Free estimates
Warranties offered
"The contractor called in a day before to confirm the appointment. They arrived on time and were done in an hour or so. The carpets in all rooms look visibly clean! One thing to note - they didn't clean any of the corners where the wall meets the floor saying their equipment cannot go there which I found little odd."
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