
Serving Bradford, RI and surrounding areas
In business since 1967
Free estimates
Warranties offered
"Sales, quote and overall installation went well and the floor looks very nice. My only objection has to do with an installation detail that went poorly and that's the reason for the B ratings. An unforeseen condition became apparent when the carpet was removed. The photo show that a wall had been removed and the location where the wall had been removed was patched with wood that didn't quite come up to the floor grade. The vinyl flooring was placed directly over the gap and as a result, when you walk on the floor in this area, the flooring flexes and it is quite noticeable. My comments relate to how this was handled. The installers, in general, did a fine job but they never addressed the gap issue with me or as far as I know, their manager. The installers are paid to install, apparently blind to consequences, and not problem solve; that's the issue. I didn't become aware of this problem until the job was nearly complete when I walked into the room to see the progress. I'm sure something could have been done to fill the crack and / or lessen the flex. It would have been nice for them to inform me (I was around all day) or at least let me know they discussed the issue with their manager. Perhaps nothing could have been done or perhaps something could have been done. At least I could have made an informed decision."












