Get matched with top carpet installers in Brazoria, TX

"I have used them for over 15 years. Always a good job!"

"Things seem to be going fine during installation until the work began in the kitchen. The installers moved the refrigerator to do the flooring. Upon doing this, the installer broke/damaged the water line running from the refrigerator to the water valve in the wall. Totally unaware of this damage, the installer applied a thick silicone around the entire area where the valve was broken (I'm assuming to hide what he had done) and then he put a pair of pliers on the line to clamp it and cut off water flow. My mother's refrigerator was left pulled out with this clamp and silicone applied and told they would come back out to fix this. The installers NEVER showed. My mother called to inform Floors for Living what had happened. She was told someone would be sent out to look at it. No one ever showed. My mother tried to contact Floors for Living again and reached a stone wall. No one will take her calls. She is leaving messages and no one will return her calls. It's been over a month now and still no contact from Floors for Living. I am very disappointed with the lack of professionalism displayed. I feel my mother was taken advantage of as an elderly and with her having paid for the services in full, they have her money and are gone. She has been left with the responsibility of replacing her refrigerator (a KithchenAid side-by-side) out of her own pocket, and to date, no one has still reached back out to my mother regarding the damage or restitution regarding the damages. Now that my mother has purchased a new refrigerator (that she had to pay for) we are still having issues. The appliance installer could not get the refrigerator leveled to go back in it original location. We pulled out a leveler to only find that the entire section of that floor is warped and leaning. Floors for Living DID NOT level the floor before installation. Now we are having to rig the refrigerator installation by putting a board under it to get it to sit level in that space on the floor. Just awful and another reminder of the poor quality of work Floors for Living did for my mother at her home. She's now out of $3700 for the floor/carpet installation plus $200 she spent to get an appliance company to come out and diagnose how and what was broken on the refrigerator and then another $1800 she had to spend to replace the refrigerator that was damaged."

"A+ 10 star rating. Flaherty’s is the most professional, courteous, & knowledgeable company we’ve ever used. We replaced 2200 sq.ft hardwood floors, using their expert, detailed, hardworking team of installers, who were neat, clean, & friendly. They never pushed us to make a decision and were responsive to our questions and concerns. We can’t imagine going anywhere else, and they weren’t the cheapest quote we got! We chose them because we TRUSTED them. INTEGRITY wins!"

"I scheduled a grout cleaning on my 2-year-old house because it had the regular gunk build up from kids and pets, but nothing outrageous with any expectation of not being able to be cleaned in the normal course of a grout cleaning. The first day, the technician came and was very friendly, very nice. Unfortunately, when he left, we noticed all the gunk and grime had splashed all over our walls, our cabinets, our appliances, etc. Additionally, we noticed that certain areas in the grout were all of a sudden very dark, where they previously weren't. We called him back out the next day, and he apologized for the inconvenience, cleaned up the walls, appliances, and cabinets, and said the dark spots were just still drying and to give the company a call if it didn't dry in a couple of days. Additionally, there was some water damage to one of our door frames to the laundry room, to which he just responded, "I remember that door frame being damaged." Unfortunately, there is no way of proving one way or another, so I left that alone. About a week later, we called him back out, he said "no problem" and proceeded to re-clean the dark spots and said if that didn't work, maybe there would be a need to rework the grout and find a similar color. I followed up with him multiple times since then to no response. The last message exchange was on Feb. 2, where I sent pictures where the dark spots did not lighten up and asked what could be done. To which, Daniel responsed, "the next step to those areas is try to match the grout color with a color seal." When asked "when can that be done?" he simply said, "let me see." Since then, I have not received any type of response, call back, etc. My house, which was essentially pretty new, now has crappy dark spots on the grout, where there weren't any issues before. There was no actual remedy, and I got ghosted. It will now cost me another tiny fortune to fix the issue that was caused by your company."

Additional email: Azim@sbcglobal.net

*Family owned and operated\n*Latest science-based techniques, equipment, and cleaning products\n*Kid, pet, and environmentally friendly\n*Fully insured\n*We specialize in pet spot treatment\n*Servicing Residential and Commercial properties

"Forsyth has replaced the majority of the flooring in our house over time, and this was a pretty small job. They ran into a couple of issues but persisted and we ended up with a beautiful floor."

"Brightway Carpet Cleaning is an excellent business. They truly care about the satisfaction of the customer and will go to great lengths to achieve that. I had used them before on our prior home and was extremely satisfied with them then, but now I could not be happier with their services! We just moved into a new home that had carpet that had not necessarily been well-cared for or respected. I had Brightway clean the carpets (of which there is a lot of square footage) a couple days before we began to move in. However, once we arrived at the home, the prior owner had still been living in the house in the couple days' interim (they were supposed to be moved out but they did not) and left the carpets very dirty again in some areas, including pet accidents that were left to sit. This rendered the carpet cleaning we just paid for not nearly as effective as it should have been. I explained the situation to Brightway, and they told me that they would come back out and clean all the carpets again for me at no charge because that situation was out of my control. They also came out to the house on two separate occasions to look at the carpet and assess the ductwork/ventilation system for potentially needing to be cleaned. That is AMAZING customer service!!! One of the best parts is this, though. We concluded that the ventilation system needed to be cleaned also. My entire family had been struggling with allergic reactions (coughing, sneezing, lots of drainage) ever since the first day we stayed in the new house. It was particularly bad overnight, and we were all losing a lot of sleep. Dallas not only came back out and cleaned our carpets a second time, but he thoroughly inspected our ventilation system and did a fabulous job of cleaning and disinfecting it. The very first night after he did it, we all noticed an immediate difference in how we slept and we didn't experience any of the allergy symptoms we were having. My two little boys are sleeping well and not struggling. Every day since the ventilation cleaning has been a dramatic change for us. That is priceless! Dallas did a fantastic job and is committed to excellence. Kevin, Dallas and Denise have helped us so much! Cannot say THANK YOU enough!"

"Absolutely do not use this company. We spent over $20,000 on engineered hardwood flooring for our home, and the installation was handled negligently. This company failed to perform a proper moisture test and did not apply a moisture barrier sealant on the concrete slab prior to installation ? both of which are standard industry practices for slab foundations. We trusted their expertise and assumed any required preparation would be recommended, but it was not. As a result, our downstairs flooring has been completely ruined due to moisture intrusion coming directly from the slab. Instead of taking responsibility, the company is now attempting to shift the blame to us, claiming it?s a foundation problem ? which it is not. Moisture levels in concrete naturally fluctuate with seasonal changes, and proper testing and barrier application would have prevented this issue entirely. We are extremely disappointed in both their workmanship and their refusal to stand behind their installation. "

"It was a wonderful experience, starting off with Scott Stright. He was so easy to deal with, very helpful. Also I could not have had a better crew working on both projects. Thank you so much Team, we love our new floors!!!"