
Empire Today�
Empire Today�
Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.
"We had laminated floors put in by Empire over ten years ago and we’re extremely satisfied. I wanted another room and a hallway with the same look. The same salesperson came for the estimate. He said the floors would not have a shine and the planks were not as wide. He also said the quarter round would be “ the same”. The floors are much more orange ( I know exact matches are impossible) . The quarter round is also orange against dark walnut baseboard. It looks terrible. My son looked at it and said” who would do that to someone’s home?” I did say to the installer when he was done, ( we were blocked from the area until they were finished) I hate it!” There was dust everywhere, I was so upset, and we hadn’t been able to get to the bathrooms for hours. I just signed the form so they would leave. I emailed Reece Young from customer service and explained how dissatisfied we were. He had someone named Mike call me and tell me “that’s what goes with the floor .” He followed that with a series of no answers. I asked if there was any resolution, had this ever happened before, …? Of course no one contacted us after the job is done to see how they did. I was only shown a small piece of the flooring before they started and never shown the quarter round. We were also required to pay BEFORE the job was started even though they had a down payment. I would have considered paying part of the quarter round replacement ( same as the other rooms) but was offered nothing! It really looks terrible where the rooms meet. I will be contacting a contractor and paying out of pocket to fix this horrendous mess. Very sorry I wanted 5,4000 dollars to be this unhappy. I don’t think we’re fussy customers . If you don’t want to waste your money please be careful and learn from our expensive mistake."
jane w on March 2023
Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.
"We had laminated floors put in by Empire over ten years ago and we’re extremely satisfied. I wanted another room and a hallway with the same look. The same salesperson came for the estimate. He said the floors would not have a shine and the planks were not as wide. He also said the quarter round would be “ the same”. The floors are much more orange ( I know exact matches are impossible) . The quarter round is also orange against dark walnut baseboard. It looks terrible. My son looked at it and said” who would do that to someone’s home?” I did say to the installer when he was done, ( we were blocked from the area until they were finished) I hate it!” There was dust everywhere, I was so upset, and we hadn’t been able to get to the bathrooms for hours. I just signed the form so they would leave. I emailed Reece Young from customer service and explained how dissatisfied we were. He had someone named Mike call me and tell me “that’s what goes with the floor .” He followed that with a series of no answers. I asked if there was any resolution, had this ever happened before, …? Of course no one contacted us after the job is done to see how they did. I was only shown a small piece of the flooring before they started and never shown the quarter round. We were also required to pay BEFORE the job was started even though they had a down payment. I would have considered paying part of the quarter round replacement ( same as the other rooms) but was offered nothing! It really looks terrible where the rooms meet. I will be contacting a contractor and paying out of pocket to fix this horrendous mess. Very sorry I wanted 5,4000 dollars to be this unhappy. I don’t think we’re fussy customers . If you don’t want to waste your money please be careful and learn from our expensive mistake."
jane w on March 2023









