Get matched with top fridge, freezer or ice maker repair or service pros in Brimfield, IL

In business since 1977, we provide home improvement services to the Peoria, Illinois area. Free estimates. Services range from as small as installing a storm door to building room additions. 4-7 employees ready to get your project going!

"I called Fritsch because I tried another company in Peoria and the service was very poor. People have told me Fritsch is reliable, but pricey, so I decided to give them a shot. I called them and got one of the front desk women, who I have also heard are a pain to deal with, and sure enough they were. I tried to get something scheduled and find out some simply info on how payment would go. It was like pulling teeth. She said they were on "overtime", which of course means nothing to a person who just calls them up, but I have come to understand that Fritsch's employees think the world revolves around themselves (pretty much par for the course in Peoria, IL). Turns out "overtime" actually means "we just charge people more who want service sooner". So I say, I can wait a week to get the "regular" rate. Then I ask about the fee structure (call out, basic cost for refrigerant, hourly fee - typical stuff) - a person might think I just hit this girl in the forehead with an anvil. She could barely answer the questions, and boy, her attitude. Oof. So they give me a scheduled day for a tech to come by, which is the famous Comcast timeframe (sometime in the morning on X day), where morning could be any time from 9AM to noon. So, it's a whole day off of work. They are supposed to call ahead of time. Day arrives and I do get a call "they are coming". Ok, WHEN are they coming. "In a bit". ??? What is a bit? "Before too long". Why in TF do you even bother to call ahead then. Just call at the beginning of the day and say "maybe they are going to show". So eventually the tech shows up. I explain to him (Derrin) that I already had another company out. There is NO GAS in the A/C system because it leaked out (very common situation). There seems to be a leak and I want the system leak tested, and filled. Yes, it's the old refrigerant (R22). This Derrin is trying to give me the ol' run-the-clock time-wasting blabber game, which I've seen a thousand times, but I try to shut him up and get him to do actual work. I watch him for a while, but I have other things to do and I don't like having to babysit grown *** men. Well every time I turn around to do something else, it's like he's doing nothing at all. Screwing around. So I have to watch him and make sure he's actually doing work, but then he tries to give me the ol' Run-The-Clock-for-$125/hr blabber game. What a PITA. So after an hour of this he finds a leak outside on the condenser coil and then tells me "Oh, this is an aluminum coil, and that's kinda rare, so I'm not sure if I can fix this. It's also in a 'tough place' to get to." Hmm.... I know for a fact that aluminum coils have been very common for over 10 years, and in fact the system I have is TWENTY years old, so how in TF does a good A/C tech not know how to braze an aluminum coil leak. Not only that, but he doesn't even have the -very basic- tools do the job (propane torch, solder, and a jar of flux) with him because "those are specialized" (hint: they aren't... you can get them off of Amazon, easily: Alloy Sol). Of course I anticipated this when I was on the phone scheduling this appt, and I asked the girl "What happens if the tech does not have the equipment to do the job... are they going to run to a supply house and charge me $125 an hour while they do an errand that a $10/hour assistant could do? Her answer... "Uhhhhh, I dunno. I'm not a tech. Maybe. I'm not sure. Yes, I guess." And how about refilling the system? Do you evacuate the system first? As in, vacuum the system down? "Oh yeah". And about how long does that take? "Oh, maybe 45 minutes". Now I happen to do all the A/C work on my vehicles, and have for many years, so I'm actually quite familiar with how to maintain and work on A/C systems. I also took a 4 month long college class on metalworking, including advanced brazing techniques on various metals. I happen to know that a system of my size should take about 1 hour 15 minutes to vacuum --the dumb/lazy/poor way--, but only about 5 to 10 minutes if done --the right way-- which means taking out the cores from the valves. So I ask Derrin if he could just take out the valve cores and do it the fact and CORRECT way. "Oh, yeah, I do know about that. Yeah, that is a lot better and faster." Ohhhh, boy. So I talk to the tech briefly about this situation, and then he tells me, "Yeah, I think I shouldn't do this because I'm not sure how to and it's kinda hard to get to. But since there's no gas in the system I could just cut off the lines and flip the coil over and get to it really easily. But I'm not going to do that. I'm going to get my buddy to COME BACK OUT to do it. Maybe. Well, I'll see. I think so." Oh boy. So he looks up a schedule, I guess, and explicitly tells me, yeah someone (Tony or Joseph) will come out tomorrow morning who can and will do it, and they'll come with the materials to do it. "Oh, you're sure?" Oh yeah, someone will come and giteerrrrdunn. "Ok, bud. Let's see". So, next day I wait. No call. Wait, wait, wait. No call. I call Fritsch and they tell me "Oh, you're getting a NEW SYSTEM". Really now?!? That's news to me. "Oh, yes. Your system cannot be repaired." No s**t? That's interesting because your tech who you sent out told me that someone would be coming out this morning, and now it's 12:30. "Oh, well... Do you want to talk to sales about it?" Do I have any other option?..... So I talk to Mary. Now this woman is giving me the full-on Hard-Sell approach. Mary: "Oh, so you need a new system. Let me give you a quote." No, I don't want a new system. The system is fine. It needs the little hole brazed shut and to be refilled. It works fine besides that. You asking me to buy a new car because the tire got a hole in it. "Oh, no, no! The tech said it couldn't be repaired." Nope, he said it couldn't be repaired by him, but that someone else could do it AND they were supposed to come out this A.M. but no-showed on me. "Oh, so you want to go ahead with a new system? We can't get anyone out right now because we're on 'overtime' " Really? So if I want a new system, you can't have anyone put it in? "Oh, no, we can have someone out there for that." That's interesting because you sent a tech out after I waited a week to not be "on overtime" and he could not/would not do a very common repair. Then he told me he'd have someone else come do it and they no-show. Her reply: "Oh, well, he talked it over with the other techs and they decided they COULD NOT do it." Oh, that sure it funny sounding. "So, do you want to replace the whole system?!?" No, I do not. Can you please just send a tech out to fix the system. "Well, I don't think we have time, but I'll see if I can. I'll get someone out there." I already know this is complete B.S. Does anyone show up? Do you really need to ask yourself, at this point? Derrin, then, later in the day, texts me with a profuse apology, but says, "Oh, it can't be repaired". Horsecrap, obviously. I ignore this nonsense. Then he CALLS me. "Hi Derrin. What do you want?" "Oh, heya, so I'm reaaaal sorry about that whole mix up. We just figured the system cannot be repaired because it's so hard to get to and that you should just replace the system [note: with US]. So, yeah, sorry for not getting that other tech out there, but it was pointless. I should have let you know." Oh, is that so, Derrin? Because you told me other techs could do it, and the location wasn't a problem because the system has no gas and it could just be removed, flipped over, fixed, put back in place and reattached, then filled up. In fact, I looked up how to do it on youtube, and it's a really simple repair. Actually probably easier than cutting and sweating a water pipe. "Oh, yeah, I did see something on youtube about that. Yeah, it is pretty easy. Yeah". And how about removing the condenser coil and flipping it over to get to the spot? "Oh, yeah, we could do that." So, Derring, what exactly is the problem here? You are telling me now that it can be repaired easily, but before you were telling me it could not....? "Oh, uhhhhhhhh, well, uhhhhhh, we ACTUALLY decided that since it would cost some money to do it that you'd be unhappy, so it'd be be"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Salesman that we were to replace dry wall. Later learned we were to have it removed. Attempts to reach supervisors and owners resulted in zero until time to do installation. Gave $1300+ down. Note: this went to the salesman, not to MABS. Then salesman stated $12,000 more if MABS removed the dry wall. Paid salesman and his friend to remove it but didn't do all of it! Sent certified letters to Cedar Rapids address after we got no verbal responses to phone calls. Later learned they receive no mail there, only in Davenport. Were to have GFI outlet placed at far end of basement. 3 electricians said not possible. Also discharge was to be underground to rear of yard which we thought meant to back! House sits on clay. Was to discharge under ground out 10 feet from house. Canceled installation and have found that other basement waterproofing companies do not require 2.5 feet of dry wall removed: only baseboard. Cost was same as MABS. Now we must pay to have drywall installed after the waterproofing is completed."

"Terrible! Only used Chambers because Whirlpool sent them my service request. Had to leave my mom with tech in so I could return to work, so I wasn't even there to find out what was wrong BUT told him to call me when he knew something. I got vague blurb of the problem and my mom saying he said he broke something on the unit!? Took 3 days and me calling office twice before tech finally called me! And NOWHERE on the paperwork does it state that HE caused more damage to the unit than the original problem!"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Fast, professional, very knowledgeable great customer service"

For all your appliance repair needs, call the experts from Freedom Appliance Repair of East Peoria, IL. With over 10 years of experience, our factory trained technicians guarantee professional, reliable, and fast service. We are a proud member of the Better Business Bureau.

R & S Heating Cooling & Refrigeration, inc was started by company president and founder Robert Palacios in November 2009. \n\nRobert has over 14 years experience with installation, service and maintenance of heating, cooling and refrigeration systems, which includes commercial and residential facilities. Robert holds a HVACR certification and is certified with the City of Peoria, Illinois. \n\nAside from Robert being a highly trained and experienced technician, he is also a devote Christian, husband, father of six, employer as well as leader in his home, business, church and community. \n\n"I pride myself on being honest & doing everything to the best of my abilities (both morally & ethically) in my personal & professional life, even if that means I have to put myself second, third or even last." \n - Robert Palacios\n\nR & S and its staff of technicians are all EPA certified as well as licensed & insured. So you are going to get a qualified team of professionals that can meet your heating, cooling, or refrigeration needs. R & S Heating Cooling & Refrigeration, inc is often referred to as "The Temperature Team", because they have a team of professionals with over 34 years experience in this field which includes duct work installation and repair.\n\nR & S provides high quality products and services to meet the highest of demanding needs while offering Energy Star™ products to help reduce carbon emissions. R & S is working hard to do its part in providing a cleaner environment for the next generation.

"I had a washer hook-up put in by this company for an estimate of $2500. I had to call back because one of the connections leaked and I had a sewer smell coming into the room. The connection leak was caused by the connection not being tightened correctly. The sewer smell was because when they put the pipes together, they didn't put the rubber sleave on correctly (the compression sleave was bent) and it had a small gap where the smell came from. But the worse part of this install was they added $1200 to my final bill because it took them 6 hours (2 guys, three hours) to put a vent pipe through the roof. I thought the vent pipe would have been part of the estimate, but they added it in after the job was done. And it took more time than it should have, and I know this because I vented my dryer out the roof and it only took me an hour from start to finish. In my opinion the employees have no idea what they are doing. I will never hire them again."