Get matched with top metal roofing repair pros in Bryans Road, MD

"Price was good. Roofing and gutter replacement completed on time. Good group to work with, I would definitely recommend - great job."

"I've used them on 3 different roof repairs at 3 different times and places over the past year. I've been extremely satisfied with their price, timeliness and quality."

"Mr Richmond and his team installed a new roof on our Southern MD home in 2018. He was very professional and customer service oriented. His team was thorough, replaced sheathing as required, at a great price, without over charging. In early 2023, a storm blew a small piece of soffit off of the peak of my home. It was in a precarious location. I could not make the repair. I wasnà ¢à  à  t sure what company would take a minor repair issue seriously. Although unrelated to the 2018 roof replacement, I recalled Mr Richmond also performs siding installations. I gave him a call. Being a Southern MD resident and businessman, Mr Richmond recalled both my property and me. Mr Richmond agreed to have a siding technician perform the repair. The repair was made within days not weeks. Mr Richmond is a man of his word, who appreciates his customers. I have recommended him to others in the past and will continue to do so. Chris B."

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"Davie technician from Long Roofing came back to my home to repair soffet, facia, rake board area 1 1/2 years later. Professional, kind and understood the situation and repaired quickly. Thank you, Teresa"

"They're expensive and they did good work, but the details were not handled well: 1) They said the job would take one day - it took four. 2) They parked a large metal dumpster on my drive without prior warning, blocking my car in the garage making it impossible for me to leave. 3) They incorrectly calculated the final bill, only reducing it to the agreed upon amount after I pointed the mistake out. Also, this isn't a big deal but their sales reps, while friendly and knowledgeable, did the whole used-car sales "let me talk to the owner and try to get you a better deal," routine which was a bit corny and embarrassing. I understand that's what is still taught in sales rep school, but it feels a bit patronizing. When I said I needed a couple days to compare their offer with other estimates, they went into high pressure mode, using the old "I can't guarantee this price will last, etc. etc." all very old fashioned sales tactics that I hope companies will abandon soon."

"Have been working with Roofing solutions for a couple of years on multiple projects. Every project has been finished quickly and smoothly."

"We are having our roof and gutters replaced currently and have had a great experience so far! From the sales intro w/ Christian, to the crew doing the work, and QA follow-up w/ Alex, all of the steps have gone smoothly and the staff has been very knowledgeable and helpful."

"I had a fantastic experience working with Brian from EXTERIORMAX. He was able to get us coverage from Allstate and went above and beyond by finding additional work that needed to be done beyond just the roof repairs. Working with Brian was a smooth and painless process. I highly recommend him for any exterior repair needs."

"Very satisfied in working with New Image Elite installing my new roof. Matt and staff were always courteous and professional. Roofing crew were efficient and clean up exceptional. I would definitely recommend to anyone needing service."