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"In 2022, we had EMSI build an addition. In Jan we asked our kitchen contractor to check the mudroom flooring because it felt unstable. EMSI had tried to level the mudroom flooring using random pieces of plywood (see attached photos). Even worse is the job they did in our powder room connected to the mudroom. When the team pulled up the mudroom flooring to see the plywood they noticed some mold in powder room. The toilet in the powder room was installed incorrectly, had been leaking into the insulation for the last 2 years, and the insulation was full of mold. All of the mudroom insulation and flooring had to be replaced and the toilet reinstalled. I sent the photos to EMSI. No one responded. The EMSI team's shoddy construction put my kids' health and safety at risk. Worse, they don't seem to care as they have never responded to my emails. Do not work with this team under any circumstances."

"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"An amazing, super nice guy to work with...great communication and design ideas. I've never seen someone (and his crew) work so hard to complete a job! I would hire again in a heartbeat."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"Eco Power Works did a great job on my kitchen and bathroom renovation ! Daryl and John were very patient listening to my ideas. They brought in an architect who was reasonably priced and made suggestions to overall designs which I am so glad they did ! The project from Start to finish was on schedule which O was pleasantly surprised - these guys kept their words and their workers were always on time respectful of my property and time. I like that they always checked with me when they took major steps to double check that everyone was on the same page - they communicated every step of the way and were very careful to to do the job right. I really love the beautiful cabinets and marble countertops which were my dreams. I am so glad I hired these guys - they really did a great job overall - will definitely recommend them to my friends and neighbors !"

"We loved working with K-One! Their communication was amazing, they plan well, problem solv quickly, and are a dream to work with for a big project like our new addition. I recommend them to everyone."

"I'm so happy with the work Alex, Kevin and the team did! Alex provided quotes, and high quality work in a very timely manner. The details are really beautiful, and I am especially pleased with the quality of cabinetry, painting, and most of all the beveling on the quartz counters! I had three bathrooms done and the painting jobs were crisp and the cabinetry is elegant. Alex gives very honest opinions on options and details."

" I had an amazing experience with Nationals Home Design! They helped me expand both my kitchen and living room area, and the results exceeded my expectations. Patrick was especially impressive?he showed up every single day to ensure the project was progressing smoothly and efficiently. His dedication and attention to detail really set the tone for the whole team. I?m already planning to finish my basement soon, and I will absolutely be using Nationals Home Design again. I highly recommend them to anyone looking for a reliable, professional, and hands-on renovation company!"