Get matched with top sump pump repair or replacers in Camp Point, IL

"I liked her service, extremely helpful, friendly and informative. She answered my questions, explained what she were doing and talked about replacing my garbage disposal in the future and didn't push anything on me but she was giving me advice on what to look for when it does potentially fail. She was helpful, keeping an eye on things and what to look for. I would call them again because I felt like this. The service was good and a lot of explanations was an added bonus."

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"The report was very professional and detailed. The response was fast. The price was expensive but due to the detail, understandable. I wouldn't hire again due to multiple requests for a completed report and estimate for the mold remediation and just getting robotic replies that didn't answer my questions."

"Project went smoothly from start to finish with well experienced employees. Company seems well organized with scheduling project and answering questions in a timely manner. The work area was cleaned up completely when finished. Very happy with how the window turned out and would definitely recommend B-Dry Solutions to others."

"There was a cave-in at one location outside the foundation where they had put their equipment, and they came quickly to repair it. They did not clean up very well after themselves for the interior work, and they left cracked tile. They have not come back to look at the extra cracks."

"Excellent service, punctuality & workmanship ."

"The visit went well they are kind and went to work immediately. They took al measures possible to ensure that they would not get the house dirty, which they made very obvious through the use of gloves and booties when they were upstairs. The clog was 150 feet into the pipe at an elbow and even though they broke 400 Dollars worth Of cable they kept trying to get the clog. They ended up braking the cable in the pipe due to the decreped condition of my pipes. At 1:30 am we called it a night for the next three days they heroically fought to retrieve the cable without digging in the lawn or driveway. On the third day they succeeded by going deep into the city sewer to retrieve the auger and saved my drive way, and me. I though the worst, as in my bill would be astronomical. Nope, the owner of this fairly large company called me personally and we worked out a price. He charged me for the original call only what a great end to a horrifying problem they fixed everything. They get an A. <br />"

"I used this service on two occasions in remedying the problem. The first time Brandon came out, on time as promised, and replaced the thermocouple. He discussed with me that there was a possibility this may not be the actual cause of the problem and we talked about other options. He encouraged me to call him again if I needed to. After about a day and a half, the unit stopped working again. By this time I had decided that I didn't want to keep guessing whether changing part after part was worth having Brandon come out time and again so I phoned him and asked him to replace the entire unit. The very next day, he was at my house with a new unit and was done with the job in about two hours. I was very happy that I'd found someone who would do as they said they would and got the problem solved. <br />"

"Paid for over half of job on day of ordering. Was told could pay rest of bill off before the end of Feb without any interest. Got a notice from their financial group that I would have to pay so much a month for 12 months and if I paid off early I would have to pay a fee. <br />Work began 3 days after they said it would. They could not finish and said they would be back within the next day or two. I had to call them about 10 days later to find out when they were coming. Got the story they should have been there, I will call the supervisor. 2 days later got a call, they will be there in 2 or 3 days. They finally made it finished the insulation and put in 6 of the 8 vents, said they could not do those and I will get credit for those.... And I still wait for that, if I had know this I would have never done business with this company. <br />"

"I feel bad because this was one of the best companies that I have ever dealt with. I think we had 3 different crews and they were all great. Here's my problem and it wouldn't cause me to not recommend them or use them again myself. From the time I signed the contract to the time the work was scheduled the salesman that I worked with either left or was terminated. When the crew got here they didn't seem to know what to do and asked me if I had planned to provide my own sump pump. One of them also told me that if I would just open the vents in my crawlspace it would dry out on it's own. This is against everything they recommend as I was sold on sealing the crawlspace and I'm glad I did. They have a system called and quot;Ice Guerdand quot; where they bury the discharge line from the pump and have a mechanism to keep it from freezing in the winter. The salesman showed me this and I was lead to believe I was getting it. The crew that came told me they would need another 350.00 to do that so instead I have a 12 foot pipe sticking out into my backyard. I expressed my disappointment on the exit survey and received a nice call from Bix telling me they would be back to install it no charge. Of course I was thrilled thinking this was above and beyond what most contractors would do. I was scheduled twice but had to be cancelled because of rain. I sent an e-mail a couple of months ago asking about it but did not receive a reply and I called a month ago and talked to a real nice lady who said someone would call to re-schedule. So far nothing. I'm a bit worried that If I have a warranty problem I'm going to get the same treatment. I even expressed interest in signing a service contract to have a yearly inspection but also did not receive a reply. Again, a good company that did a great job at a reasonable price. I just think maybe they have too much business to keep up with. <br />"