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"5 star"

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"my husband and I are very satisfied with the new siding on our garage ! the work crew worked efficiently and were able to get it done in one day. The contractor came by the next day to make sure it was done to his satisfaction, we would highly recommend this company . "

"Got a call the day I was searching for help with a siding repair. Trevor came the next day and sent me a quote that was far lower than others and followed that up by having repair completed 4 days later. Absolute amazing job on repair! Would highly recommend giving them a call and not waste your time on the big siding companies. "

"I cannot say enough good things about these men! We are very pleased with the bathroom remodel they just did. They went above and beyond to ensure everything was perfect paying attention to details most would not. I will continue to use them for all our future repairs and remodels, and you should also!!! "

"Very professional , my house looks brand new "

"They did a great job! They were friendly, knowledgeable, and kept me updated the entire time. I would highly recommend them to anyone needing a re a replacement roof or a repair. "

"Responded quickly. Repaired as requested. Did a great job. Very professional and dependable. Appreciate the work performed"