Get matched with top tankless water heater repair pros in Capistrano Beach, CA

"The Water Heater Company, â The Company With A Heartâ My 100 gallon hot water heater broke on Sunday evening. I immediately got on line and started looking. The first thing I saw was The Water Heater Company 24/7. I called and got a representative, after verbalizing the specifics of my issues, she promptly set up an appointment the next day from 3 to 4 on Monday. I was under the assumption that I needed a new unit and I needed it the next day. I only had Monday to rectify this issue. Tuesday morning an ill loved one was coming to be cared for all of November. The Representative stated that she would have her tech person contact me the next morning. I was worried. I had one day to acquire a 100 gallon Water Heater and have it installed, an unrealistic timeframe. While pondering my dilemma , I started thinking maybe a tankless water heater would work to replace the 100, gallon tank. I dialed the number back and got Anthony. He knew who I was and my issue and immediately gave me a very concise answer to why that wouldnâ t work. He then ask me a few questions regarding the problem. He stated that his company could probably repair the issue the next day. He had looked up the specs for my existing heater. The only issue was that the part for the repair was in another part of California. I relayed my timeframe regarding my Ill loved one. He stated that he would have the part couriered and they would be at my home at 1 the next day. They were prompt and efficient. I have never had a company take my issues into consideration and seamlessly rectify my issue with such compassion and professionalism."

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"JAX installed my tankless water heater. They were easy to work with and they did a very neat job. Finally they provided everthing that was promised."

"Matt was responsive late in the day and problem solved quickly to replace our water heater that evening. He was polite, patient and transparent as to cost."

"Great!! Greg did a great job, very professional, respectful and explained the basic functions of our new water heater. Greg answered all of my questions, thoroughly and clearly."

"Arrived early, gave me an estimate, put in a new water heater that day. I’m happy with the service."

"'i thought that my expensive wall heater would need to be replaced, but they were able to do a service and get it back up and running like new the same day."

"Buddy showed up as scheduled and quickly confirmed that our hot water flow problem was inside of the water heater. He then proceeded to install a replacement water heater at a competitive price and was very professional throughout the entire process. I would not hesitate to call on Buddy again."

"Curtis is honest and knowledgeable. He even fix other plumbing issues I am having not related to the water heater on a Sunday for free. His customer service is excellent."

"Good front-office, customer support. Jeff Amend, the technician that did the work was excellent! Water line & valve upgrade; disconnect and remove decommissioned solar water tank, replace gas line connection to furnace. All done expertly, cleanly, and quickly."