Get matched with top carpet installers in Des Moines, IA

"Larry and Jo showed up a few minutes ahead of schedule and did a great job.  The carpets look great.  Larry also gave us some excently ideas on treating stains and accidents. <br /> Larry is the owner and it was great dealing with an owner/operator. <br />"

"The techs did a great job cleaning our carpet. I had never had my carpet professionally cleaned and was extremely pleased with the great results. For this I would have given an A++++. However, that evening while pulling weeds I noticed the same carpet cleaning chemical smell outside - at the time I thought it was coming from open doors. The next morning I went outside and a large strip of grass -next to the driveway where they parked their truck -was burned. I hosed it off and large amounts of sudsing occurred- along with the strong smell of carpet cleaner. I contacted the owner via email along with a video of the sudsing he called back right away which I greatly appreciated. What bothered me was the solution - he asked if I had grass seed ( shouldn't the company repair damage?). He also said he would call back the next day after he spoke with his crew - I never heard from him again. Too bad because I would have used their services and recommended them. Customer service means a great deal to me and it should mean a great deal to a company who wants repeat business ."

"Installer arrived a day late to start and informed us the various areas would need to be leveled causing extra expense and time. Reason for leveling was due to some areas of old linoleum said to be asbestos which could not be removed except at great expense. We do not understand why person sent to measure did not inform us or the office of this situation. <br /> This resulted in the project lasting almost a week for which we thought would be 2-3 days. <br /> Installer never arrived earlier than 9-10 AM. He also did not respect other areas of the home by placing tools and other supplies on carpeting. He did not make it easy to move around the home in order to access the other bathroom. He also was disrespectful in calling the lady of the house "momma". <br /> Overall a very disappointing experience with the exception being a good appearing floor. <br />"

"They were very considerate and the job was very well done. They checked in with us to see what we wanted done and kept us informed of the progress on the carpet cleaning as it went into two day period. Very friendly and considerate. I would recommend their services. <br />"

"It was all so easy.... initially, I scheduled 2-cleanings, 1-for the house I was moving from and 1-for the house I had just purchased. The guys were terrific; friendly and helpful. They looked at our floors and made suggestions regarding treatment. 1. The rental that we move from had had many preexisting spots when we moved in which we tried to hide with furniture and rugs. According to our landlord, it had been cleaned by another cleaning company. We were astonished to find that Mark of was able to remove almost everything; despite the fact that the spots were old (wish we had had them 're-cleaned' when we moved in!). Needless to say, our landlord was thrilled with the results as well. 2. Prior tmoving into our new home, we debated whether or not to replace the bedroom carpets. We finally decided to have them cleaned instead - by the time we arrived at the house the following day to begin moving, the carpets were dry and fresh and looked like new! What a nice start!!! 3. We had Bob back again today (6-month's later) to freshen things up; hoping extend the life of this carpet as long as possible. Everything looks and smells great! <br /> We highly recommend Steamway Craftsmen; they are true professionals , experts at their craft... I wouldn't consider using any other cleaners. <br />"

"It went pretty well. The 2 employees were friendly, and worked efficiently. The only problem was an old stain surfaced that hadn't been previously visible. (It had something to do with the type of chemical used by the previous owners to clean.) I called and the workers came back and worked on the spot. Unfortunately, it returned after the carpet dried. I emailed and 1 worker came back to try again. The spot is much lighter, but not gone. I'm sick of dealing with it at this point, and since we'll eventually replace the carpet with hardwood, I haven't had them come back to try again. (Which they offered to do.) The rest of the carpeting looks very good."

"Integrity was very professional. We are in the process of moving 2.5 hours away and house is on the market. With two kids, a good cleaning was necessary. (Our carpet probably needs replaced.) I setup the appointment by phone, I received reminders, and was notified when the cleaning was done. I wanted to make sure that I was satisfied with the service prior to payment and the staff at Integrity was completely okay with that. They strive for 100% satisfaction. I am very pleased with how our carpets look afterwards. <br />"

"Scheduled at my convenience and completed without issue. Installers were careful when bringing materials and tools into house. They were pleasant and felt comfortable leaving them to do work without being in house all the time. They did good job and satisfied my retired contractor husband. Price was competitive and even if it had been a tad more would have still been worth it. You have one contact and one person to deal with the details. Also they offer rewards for referrals which is nice . Jill from Floor Coverings brought samples to me--no running around comparing colors, also a great touch. Would use again for sure"

"Quick estimate and service. Very happy with the results."

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"