
Serving Carlotta, CA and surrounding areas
Approved
In business since 2000
Free estimates
Warranties offered
"The Project started out well. We hired Simple Visions to renovate a rental property that we purchased. The estimate was for 38-40k but when all was done it was $50k That's a sizable % over the estimate. There were things that came up like dry rot that added to the cost but there were also many ways we could have saved money to absorb those costs. We were not in the area during the renovations, so we relied on Jann and Lou to keep us informed with emails and photos. We were told often that we would receive photos the next day and never did receive them the following day. It was usually a week later. The time estimate was 8-10 weeks and it took over 12 weeks and there were things that were never finished. The final invoice was sent and paid before the work was finished. After that it was difficult to get a commitment out of them to finish the remaining projects. While Lou seems to take pride in his work, he tended to go a bit rogue and did not involve us in any of the decisions. Hardy plank siding was put on a section of the house without a cost analysis of hardy plank vs matching the original wood shingles. Had we been given a choice and chosen Hardy plank, we would have wanted to choose the color. It's a product we are familiar with as we have it on our house. We chose it for our own house because it is an eco friendly product that never needs to be painted. When Lou put it up it was a color we never would have chosen. When we called Jann to ask why that color was chosen she became very defensive. Though we were disappointed that we were not given a choice we moved on and accepted the fact that it would have to be painted. We had provided them with paint colors at the beginning of the project. Our colors were pale blue/gray with white trim. You can imagine our surprise when we got photos of the house painted a horrible shade of pinkish beige with brown trim. When we asked why, Jann blamed the paint company. Not sure how a paint company could mistake brown for white paint. Trying to cover mistakes with excuses rather than accountability is no way to do business. It also concerned us that the company is listed as being owned by Lou but Jann told me she is the owner. <br /> <br />"





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