Get matched with top tankless water heater repair pros in Carmel, NY

"I was extremely happy with the service. Nate Parker returned the call quickly and was there early the next morning to install the new water heater. He even verified the unit before and after installation via text pics as I was in another state."

"I decided to go with Cassidy because out of the 4-5 different companies I contacted, they were the first to respond in a timely manner and their dispatch fee was affordable ($79 vs >$100). The actual service they provided went well. They were on time, finished the whole project within a couple hours and were professional. However, I did remove a star from my rating because they do overprice everything. I was able to cut down my total cost by >$300 by just buying my own supplies (ex: water faucet, basket strainer, faucet aerator, etc.). They were going to charge me $125 for something I was able to get for $4 and fix on my own, which I thought was ridiculous. Overall, I would recommend because they made the whole process go smoothly but I would just be aware of their pricing and make sure they don't trip you off."

"Dave saved us money and got the job done. Another company diagnosed the problem incorrectly and recommended changing a more expensive part that wouldn't have solved the problem. Dave did his own thorough assessment, found the real issue and fixed it right away. Couldn't be more grateful for heat and hot water. Thank you Dave."

"Need second opinion. Extremely extensive and expensive repair doubtful according to others we have spoken with."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"David was on time and worked quickly and efficiently. He also took the time to explain how he was making the repair."