Get matched with top window repair pros in Carthage, NY

"Brian will be our first choice for all our home projects and repairs from this day forward! Extremely professional, reasonably priced and gets the job done right the first time!"

"Final Product /Installation grade: A Communication - pre-installation: C- - We were told that the job would start within 4-6 weeks. Actual time: 9 weeks. This was likely COVID-19 related, which is understandable. We started calling the office on week 5 to get an estimate on job start. We made 3 calls over a 10 day period and were finally were contacted with updated information a few days after the 3rd call. We eventually received a letter indicating a pushed-back start date, but this was well after we already knew this. - During the measurement phase, the foreman indicated that the existing wood soffits would be removed and replaced with their product. Additionally, the vents on either side of the attic would be covered up to allow for optimal air flow from the new soffit vents to the roof vent. Installation: A - I randomly asked the crew chief about the soffits. He said that their product would be placed directly over the existing wood soffits. We agreed to cut extra vents prior to installation. Also, the vents on either side of the attic were treated and left open/active, counter to what I had been told during the initial measurements of pre-installation. -+ The crew does do a great job of clean-up at job completion. For the majority of jobs, which may take 5 days or so, this would likely be perfectly fine as-is. Our particular installation took 2 weeks. I typically walk barefoot in my yard, as do the neighborhood children that pass through here. I would take nightly walk-arounds to inspect the work of the day. I regularly found a handful (not 1 or 2 - a handful) of 3" nails on the ground, as well as screws. The band-saw used for cutting materials to size was moved to various positions around the house. There were sharp corners left behind. My position is that a 5-10 minute nightly clean-up routine would help to alleviate the majority of these. Again, this should take nothing away from the crew, who did an all-around excellent job. This should be a company-wide policy, not left up to the individual crews. + On day one of installation, our landline phone lost service. To his credit, the crew chief made several efforts to fix it, but was unsuccessful. They graciously acknowledged that they would cover the cost of repair. Fortunately, the phone company repaired the issue without cost. + There were regular quick progress updates with the crew chief of what was covered for that day, as well as to address any concerns that we had. Crew: A + This is hard work. The four crew members were prompt, courteous and did their jobs exceptionally well. + Some existing windows were installed without insulation. This was pointed out to us and they took care of it! + On the one hand, you *definitely* know that new siding is going up on your house, on the other hand, the crew is very independent and unobtrusive. + The crew chief was excellent with communication and handling our concerns."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"He was professional and get done what we need done in the time slot they we needed"

"Met with Gary and could sense he had the talent and desire to do a great job. This was two connected decks all with trex decking and railings. There were other items included in the job. He completed all of them and did it all in a timely manner. He is talented and honest, qualities you really need in a good contractor. He will be doing future work for me. He proved himself to be a very professional and honest contractor. A credit to his profession."

"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

"The Travani crew installed new tile show and custom shower pan. The job was done in a timely fashion and they did a beautiful job!"

I run honey dew which is a handyman service, I specialize in doors, door replacement, door repair, windows, fogged glass, garbage disposal replacement, Cabinet Repair, cabinet replacement, closet installations, shelving, furniture building, any small projects that you may have, mainly focus on small projects, that can be completed within a day or so, let me know what you have, thanks for looking

Well versed In the trade services that I offer, reliable,Honest and fair.

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."