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"I do not recommend this company based on our experience with the quality of work. We paid $1,730 to have the tile in our master bath and additional 3 baths cleaned and sealed. The work was completed January 18, 2024. Michael was on time, worked the entire day, then showed me the bathrooms after he was done. I noticed our master bath tub was not cleaned or sealed. I asked why, and he said it was not in the quote. I had sent photos of the tub and mentioned it in the video I sent, but when I looked closely at the quote, there is no specific mention of the tub area. I am not sure why he did not think to ask why we would be getting every other piece of tile in our house done, but not the tub area. So, I asked how much it would cost to get it done, and he said he did not have time. I asked how to do it, and he gave me instructions on what to buy to do it myself. My husband decided it would be best if they did it, so I asked for a quote. The quote was $400 - I am assuming it was high because he did not want to come back (he is in Charlotte, we are in Greensboro). Fast forward a month, and we notice the sealant is coming off in our shower. I schedule Michael to come back to fix it, and said I would pay $200 for him to do the tub area seeing he was going to be here for warranty work. I never got a response on the offer. He came to fix the sealant March 12, 2024. My husband was here, and said Michael was on his phone most of the time, seemed distracted, and is pretty sure nothing was done. He left us some sealant, told my husband how to apply it and left. Today is April 30, 2024, and I am attaching photos of what our shower currently looks like. Regardless of using the recommended cleaner, running the fan during and after showers, and using a squeegee, we have mold again, which was our initial problem. I have not reached out to him this time, because I feel like it is a waste of time. It is an inconvenience every time they come out because we cannot use our shower for 2-3 days before or after, and someone has to take time off to be here. We are really disappointed. We were impressed how the shower looked after, but it seems to have been a waste of $1,700 because we are back where we started with an unsealed shower growing mildew. We loved that Michael is a former marine (one of the reasons we contracted with him), and we thought he would show pride in his work, but it does not appear he cares."

"Yes they did through cleaning of the carpets."

"The company is competent and reliable. I highly recommend this company."

"Shane was professional, punctual, and clean in his work-- especially important since he was working in our living room! He does a great job, and we plan to hire him again for shower repair, kitchen backsplash, and bathroom remodeling projects."

"Great, just wanted a bit more effort on details (being a designer myself); overall good work and dedicated; friendly service."

"I couldn't be happier with the tile work completed by Diego at my home. He was very professional and showed up each day exactly when he said he would. When he took apart our existing shower floor, everything was rotted, moldy and in pretty bad shape. He cleaned everything out and built a new shower floor from scratch. The original shower pan was not installed correctly and water was able to penetrate the underlying wood. We were lucky we didn't have a leak to the floor below. Diego competently rebuilt the shower properly, rebuilt the saddle under the shower doors with new pieces of marble and tile I had lying around in my basement, installed new tile on the floor and lower shower wall and reinstalled the original shower doors. He even carried the glass shower doors down the stairs and out to the front yard so I could thoroughly clean off the hard water stains and mildew. We love that the shower now looks like one you'd find in a spa--so clean--and the water drains perfectly which will prevent a lot of issues in the future. Diego also replaced a small area of my kitchen backsplash that had been bothering me for years. It was originally installed improperly, so the tiles didn't line up correctly. I chose a beautiful glass tile in a herringbone pattern that happened to be very difficult to install. Diego did an amazing job and proved that he is a true artisan! He even took the time to cut small little triangles from the tiles so the spaces were not too large. The end result is perfect and I love it! I would 100% use Elite Tile for my next tile project and will recommend to my friends."

"David was the consummate professional. I had three different tile guys give me quotes. David was the only one, while here for the estimate, who took my tile out of the box and started discussing how the project needed to be done. He and his partner were full of ideas and incredibly helpful. This was all before i told him he had the job. Needless to say, he did a fantastic job. The tile has only been in a week and we’re getting so many compliments. Even our plumber came in and said it was the most beautiful tile he’d ever seen. Just saying, you can’t go wrong with David. Hope to post pictures when the lights go in. Highly recommend. Will use him again."

"James did a fabulous job. He repaired and polished our 20 plus year-old granite kitchen counter tops and they look like new! He is thorough and meticulous - I so appreciated not having any clean-up afterwards. I highly recommend his services to spruce up/repair any stone or tile in your home!"

"Awesome product & Customer Service"