Get matched with top septic system installers and replacers in Cave Creek, AZ

"I've been using this company off and on for several years. They aren't the least expensive, but I'll tell you, they are the best! I have a vacation rental and a sump pump...not a good combination. Last night, the guest reported sewage backing into the shower and bathtub. I got in touch with Beverly at 8 a.m., and she had someone at the house by 9:30. Beverly has always taken my calls these past few years, and she feels like a family member who is there to help. She is always helpful and talks me off a ledge when I'm stressed about a plumbing issue. Thank you, Beverly! Ryan was my service tech, and, like all their staff, he was prompt, courteous, and professional. He informed me about each step and took pictures to show me what the problem was and the resolution. He handled a disgusting job that almost all people would not touch. They resolved my issue, and my current guest was very happy. Thanks for digging out all the grease that prior guests have dumped down the sink. Not a good combo with the sump pump and plumbing. Happy Holidays to all!"

"Matt H was fantastic ! He assessed the situation, offered alternatives, and delivered more for less than the original estimate. Great customer service and experience."

"An amazing, professional, company that provided top notch work on the installation of a septic leach system. Highly recommend!"

"The septic was redone by Ducks Septic at the end of 2020. While it was being redone, there were a variety of things that were dissatisfactory, but which I ignored as I figured I would deal with it later and was just happy to be able to use the toilet and shower again. The real trouble began in 2023 when I received a notice from the county stating that the septic tanks lacked proper permits. I reached out to Ducks immediately and asked for them to rectify it. I didn't make a fuss, in fact, I just asked for a resolution and them to fix this since they were paid for this initially. My interaction with Tania, a representative from Ducks, further exacerbated the situation. Initially, she insisted I pay for the permit fees, despite my previous payment for the entire job. After a back-and-forth, she claimed she would resolve the issue at no extra cost. However, this marked the beginning of a gaslighting process. Tania purportedly communicated with the county, but as I followed up every two weeks, she provided continuous assurances without any tangible progress. Eventually, she ceased responding altogether, leaving me ignored and frustrated. I expected to have my septic completed in a timely manner, for it to done as paid, which included all permits, and for my landscape to be intact and as it started, but what I got was anything but. First off, the job took forever, the brother of the owner said he was doing it, ‘on the side’, despite not getting a discount? So we were always taken care of at night or when their employees were available. The septic took months to install, not including the time the permit wait was happening, as I understand that’s beyond their control. Secondly, our entire landscape was destroyed, causing thousands in damages. The smallest things being the very large piles of dirt left on the property and the dirt being pushed into our rocks along the inside smaller fenced portion, destroying the foundation of our fencing there. Then the major destruction being our irrigation system was moved, cut, and no longer in working condition as well as moving our entire *newly installed* fence line so it is now crooked. To add insult to injury, the permits. I now have threats from county about my septic not being permitted and thus, am apparently not allowed to use….. I guess a portapotty will work? Maybe I should have thrown a major fit from the get go? Oh, I know, maybe hired a real septic expert. This is the start. I am contemplating seeking recompense for the landscape damage, rectification of the permits, and compensation for the extensive difficulties this ordeal has caused."