Get matched with top tankless water heater repair pros in Cedar-island, NC

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"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"Very Good, Plumber was courteous and did repair. The only reason they got a C in Punctuality and Responsiveness is because when I called on Monday, they could not tell me when they could come, but they called the next day to tell me they were coming."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"Service guy came as scheduled. Sent his "service" requirements to home base Home base calls back and lists, a very long list of what needs to be done and a very long list of what is not covered and what each item costs. The overall cost was outrageous and they weren't willing to give it to me in writing. Everything I had to pay for was overpriced, of course! They told me my other option would be to purchase my own water heater and they would reimburse me for what there water heater would cost, but no reimbursement for Labor, building permit, or any upgrades required by the local building department. The requirements of the building department were minimal. I went to Home Depot and had them do the installation and saved many hundreds of dollars. Lesson learned, have AHS do simpler repairs that don't require municipal building department approval. Have AHS pay for the equipment, and purchase installation from a trusted local installer."