Get matched with top foundation drainage installers and replacers in Chadds Ford, PA

"Great job on an outside drainage issue. We are still using them in our community"

"Basement gurus diagnosed the problem with the dry well and installed a better system than the existing one. They included points along the system to monitor the well drainage."

"We found Basement Waterproofing Nationwide to be highly ethical and very knowledgeable. A little over a year ago we had BWN perform some basement waterproofing. We were delighted with the work and the options presented to us as well as the speed with which it was done. This summer during the very heavy rains, we had some water seep into the basement so we called for an evaluation. As it turned out, the rebuild contractors (which we had opted to contract with a lower price provider vs. using subs hired by BWN) never communicated to us that the newly installed sump pump required an electrician and that it was not hooked up. This house is inhabited by tenants and we are not in the same state, so it's hard to tell where the communication breakdown occurred. Basement Waterproofing Nationwide's service rep however was extremely professional and helpful in delivering this bad news. He also checked and was able to confirm that the waterproofing was still good. He made a few suggestions like letting us know that he noticed where the drywall had been replaced that the outlet plates were never reinstalled. I also had some questions about the contract and he was very helpful and had the office fax me the pertinent info that same day. Lesson learned for me was that it would probably have been better to let BWN hire the contractors for the rebuild esp when you are out of town and unable to oversee. When there are heavy rains in the area like Baltimore had in July, it might take a few days for them to process the volume of calls especially if the nature of your request is minor. But they do respond. They are extremely professional and they stand behind their work."

"Fast Estimate , had many estimates from other companies and Waterproofing One was the best price for Us , Joe was very confident and knowledgeable and gave Us good suggestions for our leaking basement, the crew that installed the French drain inside were great, install looks very professional. I figured we’d have a mess to clean up after the install understandably. But wow they did an incredible job cleaning up afterwards. Not a speck, they even spent time cleaning off the driveway and front lawn. We have been through one major rain storm since the install and not a drip of water. So far so good , we are getting an expected 3” in the next 24 hours and it’s a relief to know I don’t have to stress about rain storms anymore!"

"They responded quickly and had someone out to inspect my basement quickly and at a convenient time. They inspected my basement and recommended an $8,000 treatment. Everything they said made sense and the materials and methods they specified seemed appropriate. That was more than I wanted to spend, so I decided to try a DIY fix first."

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"My basement was getting wet every time it rained.. I called and was able to have an inspector come out right away for a free estimate. Everyone was so nice and very professional. I now have a dry basement! I would highly recommend them if you are in need of any waterproofing or foundation services!"

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."

"Quality work. Very meticulous. I would recommend this company for driveway sealing -- a good choice."

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