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"They DID NOT USE SAFETY EQUIPMENT ON MY ROOF WHILE INSTALLING OR TEARING OFF! THEY HAD YOUNG BOYS UP ON THE ROOF AS WELL! OSHA WAS NOTIFIED! THIS COMPANY WAS FINED OVER 75000 DOLLARS FOR FAILURE TO FOLLOW OHIO LAWS CONCERNING UNDERAGE WORKERS AND REFUSING TO USE SAFETY EQUIPMENT ON THE ROOF TO PROTECT THE WORKERS!! THIS ISN'T THE FIRST TIME THIS COMPANY HAS VIOLATED THE LAW FOR PROFIT!!"

"He patch up a dent on the sunporch roof and then went on the roof to look for structural issues. He was courteous and interested in getting the jobs well done and up to city codes."

"They got the job done quick and the work looks impeccable. The sales and planning portions of the work went off without a hitch. Sadly, the project manager got into a car accident on the phone with me and the installation crew cut the fiber optic internet cable to my house and then tried to hide it by tucking it into the siding. While I’m ultimately happy with the result, I’d be cautious next time I need major work done."

"They were a great company and easy to work with."

"3rd Generation Home Improvement, good old-fashioned craftsmanship at a fair and honest price. From the office to the field, you guys were fabulous. Mike, Rick, Josh, Derek, and all those involved in inspecting preparing the scope of work, quoting the job and ensuring that everything was easy and went smoothly and as planned are truly remarkable people who looked out for our best interest. You guys were there every step of the way and walked us confidently through each stage of the process. Your professionalism was unsurpassed. The crew showed up when they said they would and worked steadily until the job was completed. Their speed and thoroughness of the tear-off and reinstallation was beyond our expectation, and they even cleaned up after themselves. Thank you so much 3rd Generation for our beautiful new roof. We would highly recommend you to anyone and everyone who is interested in quality work being done in a timely and skilled manner, at a fair price. Sincerely Scott Young"

"The contractor came out to bid the job. The contractor and I discussed tearing off old roof and plywood and putting on all new plywood and shingles. Also, we discussed putting on a ridge vent, replacing any bad joists for $80 per joist. We agreed on a price of $9,800.00 and the job would be started Tuesday, October 29, 2024. On Tuesday morning I had to call the contractor and see where the crew was. They cancelled for the day because it rained that morning. Wednesday morning the contractor called and said they werent going to be out today, but a crew showed up and started work. The crew stated that it was a last minute decision. The crew worked on the roof and stated they only replaced three bad spots on the roof. I contacted the contractor and she stated that was all that was bad. The crew kept working and returned to finish on Thursday. Half way through the day I was showing my helper the dip in the roof and told the crew to stop working and to get the contractor out to the job. The crew decided to come off the roof and got into my parents and my face yelling and screaming calling us "niggers" and threatening us and showing us that they had a gun. The police were called and the contractor came out and said we were lying about having the joists fixed at an additional cost. So I hired two people to help fix the joists on Friday, November 1st. On Thursday I went on the roof and there was no felt paper in some areas also, boots were not replaced. Thursday evening one of the roofers came out to finish putting down felt paper since it was going to rain. Saturday after the joists were mended the roofer came out and finished shingling the roof. No ridge vent was installed and the plywood was not all replaced as quoted. The contractor came to make us aware that the job was done, but we were not home and they went next door to my parents house to tell them to make us aware that the roof was complete and that the dumpster was to be picked up Monday, November 4th. The contractor called and scheduled to meet with me at 9am to go over the roof and to collect the rest of the payment. The contractor did not show at 9am. After waiting 30 minutes I went to work. My wife called and said that the contractor came by about 10:10am and was looking for me to collect the payment. My wife stated that I was not there and went to work and that we did not have the check. The contractor called and stated that they were running behind and that they cannot do scheduled times to meet. They were requesting that we left the check in an envelope in the door if we were not able to meet."

"Quick, efficient, friendly, and was able to help with more than we expected!"

"They were pleasant, prompt, very clean and did a great job."

"Peak and Valley cleaned our roof and got rid of all the organic growth. It was a huge help and we will be hiring them again next year. "

"Very helpful, met all of my expectations and got the job done quickly."