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"From initial design meeting to project completion Thomas Custom Builders kept promises, delivered outstanding work on time and on budget and exceeded our expectations in every way. Their on site team did everything they could to keep the work place clean and tidy so as disrupt our home life as little as possible. Team leadership kept us informed and made sure our questions were answered promptly. They are excellent tradesmen with exceptional skills. I’d give them 10 stars if I could."

"My pool was greenish and the chemicals were not balanced. I called IHS, they had everything crystal clear and balanced so quickly! After they got water sample they were able to solve the issues in one visit!"

"Had an upper and lower deck installed off of the back door. While getting estimates, Nick (Steadfast) was the only company to show up with trex samples. I live out of state and had tenants in the home and they worked on my preferred schedule. Took 5 days as promised. Easy to work with and very happy with the outcome."

"DO NOT use this company. I went through Lowes to have a composite deck built. Working with them was an absolute nightmare. It took them 3 months to even START the job. I discovered the reason for the delay is because when they filed the permit (which took them 6 weeks to do), the contractor's license was expired. It then took them another 5 weeks to update their license in order to get the permit. They ordered and installed a completely differently railing style than what was on the contract/design, then blamed me for the mistake. Rather than ordering a new product, they cut the existing one to make it work. I am now 9 months post project, and the railing has warped, the deck is sloped, and the overall quality is horrible. Worst of all, turns out they NEVER GOT IT INSPECTED! I learned that Lowes had to fire them due to MULTIPLE issues with the company. I am thankful I have Lowes to help rectify the issues, but if i didn't, I would be pursuing legal action against them!"

"Moore Designs did our stamped concrete patio this spring. We told them our ideas and they took it up a notch to beyond what we could have imagined with lighted bench seating. It came out wonderful and brought life to a dead space in the yard. It was a wonderful experience."

"I didn't have a great experience with HAL Co. They take FOREVER to return calls/emails. The day they were scheduled to come replace my fence they no-showed and I had to call the office around 4 pm to find out they weren't coming because a job was running late. The rescheduled installation was a day I was in the office. The crew said the outlet in my back yard wasn't working, so they left without calling me or ringing the doorbell to ask about it (the circuit just needed to be reset, which my partner at home could have done). I didn't find out until several hours later when the office called to tell me the crew had left. The fence finally got installed, and a few days later a neighbor found nails in two of his tires. The crew claimed they performed a metal sweep of the area, but now the neighbor is trying to get me to replace his tires. Finally, the gate latch got damaged somehow, possibly in a storm that happened a few days after the fence install, and HAL wanted $130 to replace the latch. I bought a latch kit off Amazon for $30 and did it myself."

"Waited a year to post a review (never no if things turn bad later). All in all, had a very good experience during the 'pandemic' era. Farzan was a great point of contact, and they were quick to address a few small problems that I noticed afterward (one of the installed floor planks had a crack, for example) with no additional charges. They finished our basement remodel (adding a shower, painting, removing old rugs, installing new wood/stained stairs, etc) within a week of their original estimate, so definitely points for that. Prices were reasonable compared to other estimates as well-"

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."

"HD Exteriors replaced our 20 year-old wood deck with a beautiful new Trex deck in April. We had gotten 4 presentations from companies based on contacts we got from the Capital Home Show, and HD Exteriors was head and shoulders above all the others in design, detail, cost, and communication. Graham Jr., was our point of contact in setting our contract, and he was friendly, knowledgeable, professional, and clear. He listened to what we wanted to do, offered suggestions and didn’t try to upsell us. We were given a start timeframe, but our actual start date was earlier, which we appreciated. Throughout the entire process of signing the contract, having questions answered, being assigned a project manager, (Jai, who was always accessible and awesome) and the actual work being done, the communication was excellent. We were notified when workers would be onsite, when inspections were scheduled, when walk-thrus were done, and had access via text to our PM. All of it was extremely well done. The deck was finished with excellent workmanship, even when they installed a style of steps they’d never done before. We can’t say enough positive things about the entire company and how they operated. They were a pleasure to work with. We’re just sorry we don’t have anything else for them to build!"

"I highly recommend Z&O Construction LLC for anyone looking for a reliable and skilled remodeling company! They recently remodeled my kitchen and bathroom, and I am beyond impressed with the results. Their team was professional, punctual, and paid close attention to every detail. The quality of their work is outstanding, and they made the entire process smooth and stress-free. If you’re considering a home renovation, Z&O Construction LLC is the company to call."