
Serving Sacramento, CA and surrounding areas
Approved
In business since 2014
Free estimates
Warranties offered
"I received a quote for $229 to replace the track. Nothing was said about "plus parts". Maybe I am just inexperienced at this but I feel an estimate should include cost of parts or other incidentals that may increase the cost or at least be forewarned that the quote doesn't include it, isn't that why we ask for estimates? Also when the guys came out to fix it I asked them to take a look at the rollers and asked if they could be replaced as well since the door is getting old. I was told it's a good thing because the rollers had disintegrated. They had to leave the house to buy the parts, I understand this for the rollers since I was under the impression they weren't needed but the track should have been in their possession when they came to my house. Fortunately it Didn't take extra time as one guy stayed behind and was cleaning the track, just seemed inefficient to me. Also when I offered my VIsa I was told they have a 2.7%-4% charge for using it. I have never heard of this before! I opted to write a check just because I don't like the idea of being charged to use my card. Not cheap, just on retirement income so it all counts. Now as far as the work goes, the door seems to work very well. The men were on time and quite friendly and appeared knowledgeable. I have no complains as far as the work or the men goes. I'm not sure I would use again, but if I did I would want to know cost of labor and parts and I would like to be told if there's going to be an upcharge to use my card before doing the work. It may be a small amount but does not sit well with me. I'm not buying gasoline, I'm repairing something that is broken."





+30
































