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"It just went great.  They were delayed getting to us because of a previous job but once they got here they stayed until it was done.  It was a tricky job as one side of our house is quite high with marginal footing for ladders.  Handling those big, fragile concrete panels couldn't have been easy but they did a very nice job.  The three men who did the work were very pleasant.  I felt comfortable having them come in and out of  the house and I have already recommended Fox Creek to another customer. After a few days Maxim of  Fox Creek called back to be sure we hadn't noticed any problems once we had had time to really look the job over.  Good follow up."

"I have used them before. Owner and workers are friendly and loved my dogs. The owner stands behind his work and has really good workers. They were on the job 5 days and they did a great job as usual. I had my deck cleaned and sealed, concrete removed and replaced, rotten wood around windows removed and replaced and a lot of misc stuff."

"“I strongly recommend JW Home Improvement for all home repair and renovation needs. Over the past few weeks we have had various projects completed, including, exhaust fan installation, stairwell repair, dry wall repair, exterior dormer and trim replacement and gutter/downspout painting. All of the technicians were friendly, prompt, knowledgeable, respectful, highly skilled and operated efficiently to finish ahead of scheduled time. Pedro, Kevin and Antonio in particular were exceptional in going above and beyond to produce truly beautiful work. The craftsmanship and precision displayed by these technicians was extraordinary and they were an absolute pleasure to have in my home.”"

"Our project manager, Manny, and crew supervisor, Jorge, did a great job with our roof replacement today! Manny was very communicative and helpful throughout the repair. Jorge and the crew were efficient and did a very thorough clean up when finished. Our only concerns revolve around the initial reason we scheduled a repair, which was due to a ceiling leak after a rain storm. The sales person that came out was very nice and informative. He told us that while he could not determine the source of our leak, we needed a new roof. However, in our naivete, we forgot to wait on our insurance assessor before making any decisions. Post insurance assessment, we had a hard time getting answers from either the project manager or sales manager, and just moved forward with the replacement hoping it fixed our issue. Long story short, while the level of service and overall customer service were great, we had a major repair done that may not even be related to our issue. Our roof likely could have waited for a repair. Service=excellent! I would 100% recommend, just make sure you actually need a new roof."

"While the materials and communication was good, unfortunately there were some things that left a bad taste and I am not sure I would use them again. While there were some issues that they are addressing quickly, like replacing a part of the door they changed because a piece was smothered with white silicone, and also replacing a panel that was broken when they capped the trim outside my home, and they destroyed my big rosemary bush. I'm baffled as to why they didn't notify me at the moment and instead I had to wait until the walk-through to find out. The forklift person who came to pick up some material that wasn't used left a hole in my driveway. I just sent them some pictures, but haven't heard back, but hopefully this looks like it will be repaired. I am also not happy with how the door looks after the install and the reply from the QA walk-through was 'that is how we seal all the doors'. I appreciate that the amount of clear silicone used will prevent leaks and bugs, it looks like someone watched a whole bunch of YouTube videos and at the end some measurement went wrong and the mistake was covered up with an uneven line of silicone. Time will tell how long the silicone will hold against concrete. I would have hoped instead that they let me know it would look bad and talk about options even if it meant spending more money to get it to look OK. door install: [*** Link removed ***] [*** Link removed ***] white silicon smears: [*** Link removed ***] bush: [*** Link removed ***] broken panel: [*** Link removed ***] driveway: [*** Link removed ***]"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Replaced a roof on storage shed, repair fascia and replaced gutters. The team was quick and professional. Everything was done in one day to my complete satisfaction."

"Job was to widen driveway and replace area with chipping cement. Assessment was thorough and priced comparatively. Crewed was punctual, efficient and courteous. Job was completed on schedule. I highly recommend Skyline services and would used their services again (next assignment already lined up). I’m very pleased."

"Contractor quoted my wife one price to replace some rotted wood and he charged me a higher price. He said he replaced 16 feet of wood ,but I saw him only replace wood on the top and NOT the top and side as he told me. He was also supposed to add flashing under the garage entry door as per the quote and did NOT add."

Nova Home Improvements has dedicated the past years to serving you with premium home building and renovating experience. Your trust in us is like concrete for a building project, which is why we house full-time carpenters, painters, and equipment to accommodate precisely to your construction needs.\nWe're a Virginia-based licensed contractor company that strives to cater to your best interests by executing services that deliver the finest home building in a timely fashion. Let's start talking about your project.\nCall us today for an estimate. http://nova-builders.com