Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Chapel Hill, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Please be advised that this company is very friendly but will require a lot of your time and advocate for services that you do not want. We requested a quote and installation of a crawl space door system. A friendly rep spent 4 hours inspecting and discussing a range of solutions. When we requested installation of just the door system, they refused the service without additional thousands of dollars."

"Tar Heel Basement Systems has done both a foundation stabilization and then a year later, crawl space encapsulation. The James, James, Jeffery, and Terell team was definitely the 'A-Team'. They were all great to work with, pleasant, efficient, and hard-working, and went above and beyond in the quality of their work and attention to detail. Thank You 'A' Team!!"

"Mr Cortez pushes himself to make sure the job turns out to be 1st class. Other companies said that I did not need a trench around my foundation ($2500) but he insisted I did. During a hard rain after he had completed the trench drain he showed me where the water was coming in. It was a lot of water. If the other companies had did the job it would have ruined all the work, and been a waist of money. His crew has works from 8 to 5 each day, and I mean work.He is also very kind and trustworthy. His finished project is beautiful."

"Great job from start to finish! Kevin was very thorough in his explanation of what was needed to resolve the water issue in my basement. Darryl and his crew were professional, personable, and efficient."

"Chris did an exceptional job explaining the process of how the drainage system would help the foundation of our home and getting everything installed. Definitely recommend to those looking for drainage systems. "

"Lane came out and listened to all our needs. He walked us through a very clear plan for our basement. They gave us a reasonable quote and were able to schedule us a few weeks later. It took them 2 days to do the work and it was done very professionally. The crew was extremely nice. They brought extra plastic to make sure all our belongings were covered. They even helped me move my washer and dryer! They made sure everything was clean and to our standards before they left. The whole experience has been great and I highly recommend them for whoever is having water issues in their basement or crawl space."

"We decided to go with 58 Foundations for our basement waterproofing because of the warranty and the ability to finance our project. The salesperson was very knowledgeable and answered all our questions so that we could make an informed decision. The crew on site worked quickly and efficiently. Very happy with the service."

"I highly recommend Healthy Home. They are honest, thorough and efficient. I am so glad that a friend recommended them to us!"

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