Get matched with top mold & toxic material testers in Charlestown, IN

"I thought he did a good job explaining what he did do but very disappointed they didn't explain that you had to pay a lot extra money to actually find out what kind of mold if any you had. The $199.00 fee they only looked for mold & tested the air quality. If they found any mold it cost a lot more to find out what type. He did say we had mold in our crawl space but not what kind, that cost more money. Overall good for what he did do."

"It was frustrating. I bought the service because of an Angie's List promotion. When I received the package I opened it and saw what it was and set it aside. I was very busy and planned to get to it in a few days. I had to go out of town for a few days, then I had a ridiculous string of bad luck with multiple car breakdowns. I have a neuromuscular disease so everything I do is very difficult and exhausting. With so much happening, I forgot about the test kit. Then after a couple weeks I get a call from Mold Lab asking about the kit saying it was past the due back date and they were going to charge me $25 a day late fee on the pump. I was stunned! I opened the box and there was nothing inside saying it was due by a certain time. I re-read the Angie's List ad and there was nothing there either. The lady was very rude and kept interrupting me saying the same things over and over like maybe I would finally understand if she kept repeating it. I understood the first time. She wouldn't listen to understand I didn't know about the deadline but now that I was made aware of it I would do the testing that day and ship it that day. What else could I do? That wasn't good enough she had to repeat her lecture a few more times. After sending it in I was told I would receive a text when it was complete and I would receive an email with results within a few days. After a month I called and the same lady answered. She claimed to have sent an email, but didn't know the date and told me to check my junk mail folder. I checked everywhere but had no record of it. I explained I hadn't received the text either, she had no response for that. So she sent an email while we were on the phone and I received it immediately. I printed out the results but without the proper training or experience in laboratory sciences it was basically useless."

"John the owner does excellent work, and his mold remediation technology is superior to that of other contractors. He was also less expensive than the other bids I solicited. The two acid test questions: Would I recommend Clairity? Absolutely. Will I use Clarity for other projects? Absolutely. Highly recommended."

"I thought I had a mold problem around my air vents.  Based on my description and his experience, Richard told me he was 99% sure it wasn't mold but was just carbon buildup around the air vents. He explained how it happens and both how to clean it and how to prevent it. <br /> Nice guy too. <br /> <br /> <br />"

"Excellent work done. Home inspection and mold report had turned up some mold in the crawlspace of a house my wife and I were interested in buying. Aqualock took care of the mold and completed incapsulated the crawlspace to prevent future mold. Very happy with the job they did. Jay Kraft is a stand up individual who will do excellent work. I hope we never need their services again, but if we do, I know who we'll call!"

"From the initial estimate to when Matthew and Robert pulled out of my driveway I was more than satisfied with everything. After the inspection I was shown pictures of my problem and was thoroughly explained how they would solve it, with no pressure to decide to use them. Tom the founder of the company happened to be with Matthew and listened intently to my frustration with my situation. I also had a mold problem and Tom went out of his way and contacted two mold companies and called back the next day with his recommendation and the owner's number. We went with his recommendation and they did an good job. Crawlspace doctors did an great job while at my house and went out of there way to explain the process each day. They pointed out some issues that needed to be addressed, not to charge me more, but just to make me aware. They even fixed my dryer vent for no extra charge. They couldn't have been more accommodating. I crawled under the house with them when they were finished and everything looked just like they said it would. I got other estimates and Crawlspace price was very competitive. I asked for references and got them the next day. They followed up much more quickly and efficiently than the other companies. I highly recommend them. <br />"

"The test results were sent to me very promptly after I submitted the testing materials in the containers provided in the postage prepaid mailer.. <br />"

"They did an excellent job. The owner of the company came out to evaluate the mold that we had. They were able to schedule us to get the problem fixed relatively quickly. I had a really good experience and I would highly recommend them. They were very knowledgeable too. I would definitely use their services in the future."

"The appointment was scheduled between 9 and 10.  Ian called around 9 to let me know he was 15 minutes away.   He inspected the carpet and told me what stains he would be able to remove and which stains would likely not be removed.  I had some orange stain from some furniture feet that he told me in advance would likely not be able to be removed, but that's OK because we'll put the furniture back where it was before.  Ian helped me move a few pieces of furniture out of the room and got to work.  He did the 3 areas per the deal (Living Room, TV Room/Office and Master Bedroom).  All 3 look great right now, but the rooms need at least the day to dry out.  Ian recommended to let it dry till tomorrow morning, which is no issue so we'll do that.   All in all a good, professional service and I would recommend Ian if you're looking for carpet cleaning.  We will use him again when we do some other areas in the house. <br />"

"I live out of state and recently inherited a home in Floyds Knobs.  While waiting for the estate to clear, the home was vacant, and we only discovered 2.5" of water in the basement after it had been there for two weeks.  We called PuroClean, and within 2 hours Matt C. was there to check on the extent of the damage.  An hour later he had brought the equipment to remove the water and fix the sump pump (which had stopped working and caused the flooding after a heavy rain).  By the end of the day (on a Friday!) the water was gone.   <br /> Over the next two weeks, PuroClean removed all of the damaged woodwork, paneling, carpet, drop ceilings, etc. from the basement.  They dehumidified and got rid of the mold from the remaining framing.  Matt C. made several more trips to the house to check that it stayed dry.   <br /> I am *thoroughly* pleased with the result of PuroClean's work.  Matt C. was very good about communicating with me via phone and email since I don't live there.  I highly recommend PuroClean."