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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Sign contract April 4th 2025 was told would take two to three weeks this job was removing pressure treated and replacing with composite material we picked out samples from local building material outlet and showed so-called supervisor what we wanted was told he would be ordering them funny thing where we got the samples all items were in stock at least a week delay items had to be special ordered what we were told another special order for the railings another week delay called or message several times to correct mistakes July 4th is just around the corner job is still not complete"

"Very disappointed. We asked for triple pane windows, and someone on their end ordered double pane. Luckily we noticed day of installation, and they had to re-order the proper ones we signed for. Finally the group of installers who came did a horrible job. Trash, insulation, and broken glass on our front lawn. Horribly cut wood trim that we had to redo ourselves. Poor sealing that we need to redo. Our hopper window was misaligned and couldn't close. The hinge arm on our casement window has detached from the channel. Communication is spotty from them, and sometimes we don't get an answer by call or text until we message repeatedly. It took over a year to have our project done from contract signing to end, and there are still issues cropping up. Out of the dozen of contractors we've hired the past year and a half, they have been the most disappointing and for what we paid, the quality of work was truly disappointing."

"Lucas and his Team of professional Crew Was hard Workers.The work until done every day. Very Polite and courteous . I will tell everyone plus when I need more wrong done I will call Lucas."

"This was an extremely large painting project that began in late March and finished up in Mid-June--nine-plus weeks in length. To go along with such a large project--and large expense--were a bit of nerves too. The church had been completely painted approx. 5 years ago by another contractor and the coating was already failing in a big way. Cyr Painting was highly recommended by one of the church Trustees who had Cyr Painting paint their own home one year earlier and were thoroughly impressed with their professionalism and quality. Cyr's formula to address the deteriorating paint was to completely strip off all old paint and build up a new foundation. A labor-intensive project. To reduce costs, Cyr used a spray-on paint stripper where they could to speed up paint removal. In the end, nearly all of the paint was removed, right down to bare wood. The bare clapboards were then sanded smooth with palm-sanders and the nails reset. A thinned coat of oil-based primer was applied. Next they filled any dents with an exterior wood putty and gave everything a quick sanding again. Wow, it was smooth! Then a full oil-based primer coat went on followed by two coats of a latex stain. A total of four coats of paint went on the church. At some point between coats of paint, they caulked around windows and clapboard ends. One window had some rotten wood along the window sill and vertical trim piece which they replaced and it blended right in. One of Cyr Painting's key assets is their employees. Extremely professional, polite, dedicated with a hint of being characters is a pretty good description. The two foremen or main "characters" are Ernie and Jeff. Two good loud-and-proud guys as well as the other painters on the team. And the owner, John Cyr, was super to work with. Extremely sincere and dedicated to doing the best job. Very mindful of the budget and even took steps towards the end of the project to stay close to the original estimate. With limited resources, the church greatly appreciated John Cyr's diligence in holding to the budget. As he said, his name and his company's name and reputation are on full display. All in all, we're very happy with the painting of our old and traditional New England church. Cyr Painting took the time and effort to ensure the church paint won't fail like the prior paint job. In fact, the New England paint representatives stopped by the church and said they would guarantee the paint due to all the preparations Cyr Painting had done. Do it right the first time and it will last. Highly, highly recommend Cyr Painting. One small reason why?... they even washed the windows, inside and outside before leaving. Not even the church has done that in a while. Jobsite was always clean and tidy too. Fantastic job. The church stands once again a proud and humble servant to the community and our Lord."

"I just had my windows replaced in my condo and Couto Construction did a great job! Everyone was friendly and professional and it made the entire process easy."

"great, on time and high quality work"

"They talk the talk but when push comes to shove they are awful. I had them do replacement windows. The windows that are visible from my driveway and sidewalk are excellent. The ones that are more hidden they didn't bother to wrap or caulk correctly. Called the office and they said that if they "fixed the issues" it would be more damage. Never have I been more disappointed by crap customer service."

"Replacing a roof is not cheap - and it’s not exactly the most fun thing to throw a lot of money at (versus, say, a new bathroom) . AEM (Kevin B. in particular) made this not only painless, but even pleasant. We got three bids - Kevin B. from AEM was the only one that bothered to actually visit our house, meet with us and explain the process. The other bids were just emailed in, apparently using some imaging system that let them measure our rooftop. AEMs bid was not the cheapest of the three, but it was absolutely competitive with the other two - and, because of Kevin’s walking us through the process, we felt much more comfortable having them do the project. Communication as we were getting closer to the day was very good (I work at home - so I knew I’d have to take the day off given the noise). There were a few unavoidable weather delays - Kevin always kept me informed. On the actual day, the team was here early - as was Kevin - and the whole process was done in a day. Something really cool - they had to get into our yard through our neighbor’s back yard (with his permission, of course!) - as a gesture, they raked his leaves! They also cleaned our gutters while they were up there doing the roof. After the fact, the cleanup was perfect - our back yard was spotless! Kevin and his colleague also did some great work repairing our soffits. Anyhow - I don’t think we can recommend AEM highly enough - they care for their customers - and made this as painless as possible. We are very happy with the results. Thanks Kevin and team!"