Get matched with top fridge, freezer or ice maker repair or service pros in Chartley, MA

"Our Whirlpool side-by-side refrigerator is 21 years old. A fan malfunctioned, leaving the refrigerator panel sizzling hot. Parts are no longer available, but CJS was able to find a fan for us. The cost for parts & service was more than fair and reasonable. He did mention that there might be another issue and to let him know in a day or two if the problem persisted. Within two days, Robert returned and diagnosed a faulty wire connected to the fan. After 21 years, wires can and do malfunction. He replaced the wire, which took about an hour, plus travel time, at no additional charge. I insisted on paying something for his time, but he refused. The level of service, honesty and integrity is worth noting. If only all the service people I called for various jobs around the house were as efficient, respectful, knowledgeable, and honest â ¦"

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"My dryer repair was handled promptly and efficiently by Ken at Affordable Appliance."

"The Equipment Drs were incredibly helpful and acted quickly to repair our dryer. Thorough communication during the whole process. Our technician was friendly, knowledgable, and efficiently installed the new timer. Thank you El!"

Keen eye to detail, been involved in home improvement and renovations for 15 years including Finish carpentry, Flooring, Painting ( Interior/Exterior) Doors, Windows, Stair Repair, Appliance Installs, Deck Repair, Interior/Exterior Trim,Mold Remediation. We take extreme pride in the quality of work that we offer. \nWe service the South Shore area primarily but have done work all over Massachusetts.\n

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"Brian is incredible. Yale Appliance declared my six year old Thermador range unrepairable and I was woefully shopping for a replacement when I received the recommendation to call Brian. He was fast, fair, and ingenious in saving my range. And the fee was so fair … he saved the day."

"Showed up on time, was pleasant, asked relevant questions, made all repairs in a timely manner, made suggestions on how to avoid future problems, cleaned up the work area and even helped UPS carry a large package into the house. Service could not be any better.... and price was reasonable. Will absolutely hire them again"

"Pros: Very responsive Fair price Good safety consciousness re: COVID Cons: Many avoidable mistakes, which made a 3-hour job take 2 days Bad attitude Very mixed experience. Junior called me right away with a fair quote and good availability. He arrived just when he said he would. He didn't seem very familiar with either the dishwasher or disposal install, and seemed to be having trouble with both. I was in no rush, though, so this was not in itself a problem. However he couldn't get either appliance to power on. He made many trips to the circuit breaker before declaring that it was a wiring issue (even though both original appliances had powered on just fine before he'd disconnected them) and we'd have to have an electrician come out to fix the problem. I asked for his address so we could send him payment once the power was working and we could verify that the installations were good to go, and he took extreme offense. He basically accused us of not being willing to pay him at all, and told us to "forget it" if we didn't think he was "worth paying". This was ridiculous and unnecessary, and I insisted on getting his address so we could send a check. A few minutes after he left, my husband got off work, went down to check the circuit breaker, and immediately saw that one of the breakers had been tripped during the installation. He reset it, and everything powered up just fine. This was such an obvious solution, it's hard to believe that any kind of experienced installer would have missed it. So, the good news was, now we had power, but the bad news was now we could identify multiple issues with both installations. The garbage disposal was leaking around the top (where it meets the sink), so we couldn't run water in the sink at all without putting a bucket underneath. Plus, it wouldn't turn on, even though it had power. The dishwasher started, but then almost immediately went into error mode, because it couldn't drain. Turned out that Junior had incorrectly connected the dishwasher's discharge hose to the disposal -- he failed to remove the plug at the disposal end -- so the hose was blocked. Again, rookie mistake. When my husband removed the plug, and reconnected the hose, the dishwasher was at least functional. I called Junior to update him. He was extremely defensive, and argumentative about everything. He kept saying, "I stand by my work", and was unwilling to entertain the possibility that he could have done anything differently. He refused to believe that the electrical solution was so simple, accused someone else of causing the disposal to leak, accused us again of not planning to pay him, etc. I had to ask him to stop talking over me so I could even finish a sentence. He did come by the next morning, uninstalled and reinstalled the disposal again with a better seal around the top, and was able to get it working. I paid him on the spot, just as I assured him I would once the work was actually complete and correct. His foul mood was unchanged the entire time. So. In the end, we have a working disposal and dishwasher. The work could have been completed in substantially shorter time, and with a lot fewer headaches for us and him. Would likely not use again if there were any other options."

"They came out checked the dryer and did all temporary repair until the part was received the following week. The dryer only work for a few minutes causing a third visit the following week. It is now working excellent."