Get matched with top traditional tile roofing repairers in Cheltenham, MD

"Presidential Exteriors had door-to-door solicitors offering to schedule free estimates. I scheduled one. During the estimate evaluation, after surveying the exterior, the consultant (salesman) and I went into the attic, performed a cursory tour around the access area of the attic ladder, and found leaks and structural concerns (e.g. cracked trusses and water-damaged rafters). The consultant used the leak and structural concerns, in addition to the general estimated age of the roof, to push hard for the case replace the entire roof, with the promise and expectation that the roof installers would inspect the rest of the attic for any other potential structural issues we did not tour during the estimate evaluation. I accepted them for the job since I considered the issues serious enough to wrap up sooner than later. For the evaluation experience, think car dealership sales tactics but at the premises of your own home, e.g a call the manager to lower the price, same-day commitment discounts, etc. Their operation team called to schedule the job a week later. The roof installers came by two weeks after the evaluation, and 'finished' the job in two days. The work on the exterior roof itself looked good. However, even though I inquired multiple times about making sure they would inspect the internal structure while installing the new roof and was constantly assured they would, when I inspected the attic as the work crew was wrapping up on the second day, I found that even a number of internal structural issues that the consultant specifically pointed out were not addressed at all (the water-damaged areas were handled, however). In fact, during the install, they were more concerned about more trivial matters from my perspective, like removing cupolas and unused satellite dishes. Understandably, I was upset, and I called with this complaint. They sent the project manager out two days later and we went up to the attic and inspected the entire attic fully this time (I did an inspection of my own before the meeting). I asked if they had a structural engineer certify their repairs; they replied they do not, but adhered to best practices. They scheduled a crew to come out the next day. The second crew came, and I instructed them as to the work needed; they had a general sense of the job, but unfortunately not the specifics. They initially sistered one side of trusses that were cracked or weak/compromised; I requested that they sister both sides (I actually even discussed this with the project manager when he came earlier), and the crew obliged. I signed paperwork accepting the completion after verifying the work. Overall, the work done addressing the structural issues felt impromptu, though perhaps ultimately sufficient. Clearly, Presidential Exteriors has some communication issues across their operation. Make sure you know exactly what you want, and be ready to reiterate multiple times. They were interested in selling a roof and primarily only a roof, but used other related issues they have less experience with to sell the product - and initially did not even address those issues. I would have been much happier if they had referred/contracted a structural engineer to first handle/design the interior structure repair and then take on the roofing install and/or structure repair themselves. With regard to the workmanship of simply the new exterior roof itself, I have no complaints. However, they oversold their services in the end, which left a unpleasant aftertaste, despite me being ultimately satisfied that they performed the work agreed upon to the best of their ability."

"Daniel and his partner installed new appliances and tile in my kitchen, I had new counter tops installed as well in my kitchen and master bathroom. I also used John Krause for a repair to my shed from water damage again Daniel and his partner did an excellent job for me. Very please with Daniel and his work. I believe Daniel is a sub-contractor for John Krause, but none the less in my opinion he did really good work and communicated with every step of the way."

"I couldn't have been more pleased with Charm City Roofing. Home repairs, especially roof repairs were something I dreaded to think about. My experience with Charm City Roofing changed all of that. Starting with my point of contact Mac who did a WONDERFUL job explaining the process and providing a comprehensive step by step of how the installation of my replacement roof would be completed. My home currently has solar panels which needed to be removed before the installation of the new roof could begin, due to the slow response from the solar company this took over 4 months! Dispite this headache, while waiting for the removal the Charm City Roofing Team checked in with me periodically, maintained my tentative install date and continually assured me they would get the job done. The roof was completed as promised and I couldn't be more happy, the installers showed up on time! roof was completed in one business day! (Again as promised) Yard was cleaned up Completely of every material."

"It was great. You can tell that they were master carpenter and did good tile work. They were super professional and I will definitely recommend and used them again."

"Excellent service. Response time for a recent but serious roofing problem that was impressively repaired and resolved on the same day I contacted them. We've hired Chevy Chase Remodeling for various home improvements and repairs on our older home that's aging with expected problems, and CCR continues to provide quality, affordable services with professional and experienced workers. Highly recommend."

"after scheduling online I called to ensure they did the kind of work I needed. They said yes. Tech showed up, very prompt and polite. I showed him the work, said the company didn't do this sort of work. May be very good for normal roof work, but don't call for special needs"

Roofing & Siding business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!

"I own a rowhouse in DC, and the roof finally failed in too many places to patch. Darren gave me a reasonable estimate, helped me research the various materials, and his crew did a great job. Everything went up in one day."

"Excellent! Very fast and extremely Knowledgeable-I really like the fact that they focus only on roofing and they just they didn’t just come out and inspect the air my roof water was leaking inside the interior they went inside to actually see the water stain to see exactly what needs to be repaired. Most importantly they focused on repairing the area requested versus other companies who oppression me to replace the entire roof Versus focusing on the area with the issue"

"We had been having leaking in our ceiling near our chimney for almost a year, despite having had our roof and gutters and having our chimney flashing redone last year. After a number of frustrating follow-ups with our original roofer and chimney repair company, we called S&K, which came highly recommended on our community page. Sean came out within two weeks despite a very busy rainy season. He checked our roof and told us quite honestly that the problem was not the roof or even the flashing, which had been done well but the porousness of our older bricks. He applied some silicone sealant right then and told us to call him again if it didn't work after the heavy rains this weekend; he also mentioned we should just keep periodically reapplying this sealant ourselves. This leak has stressed us out for months and Sean was extremely honest and helpful. He didn't try to sell us any expensive repairs but was upfront about the problem. The level of professionalism, knowledge and service exhibited by Sean and everyone we spoke with is so rare nowadays; we can't recommend him or S&K highly enough."