Get matched with top in Chester, NY

"This was a very pleasant and smooth experience. We needed some small repairs to our patio. The price quoted was very fair, and the crew was professional, diligent and courteous. Definitely will recommend."

"I had a very good experience with them. They came to measure and install on a timely basis. They understood what I needed to have done and they gave me what I needed."

"Peter and his crew came early, worked hard and finished my fence in record time. The work was beautifully and professionally done and I could not be happier! Highly recommend."

"Luis and his helper did a wonderful job putting together and installing both vanity and over toilet storage cabinet. They did a great job repairing ceiling and painting it. They also did a great job installing new light fixture in bathroom. They cleaned up area nicely after they were done. I will definitely use him again!"

"The service was good. They were very neat, professional, and there was no problem at all."

"Vincent arrived early for the quote which impressed me. We reviewed the project and he advised a price on the spot (which surprised me). I asked a lot of questions about timing and what was/was not included. I liked that there would be a project manager to oversee the project so signed the contract even though it was a lot more than I had expected. Paul, the Director of Projects, was assigned to my project which I thought would be a good thing. When Paul came out for the pre-production meeting, his estimate on the length of the project was different than Vincent's estimate. There were also questions about what was/was not included in the scope of work even though I thought we had clarified everything. Paragon did agree to cover the items agreed to by Vincent even though it was not in the contract. I appreciated that. Paul came out for the first morning of the project. When he left, I asked how often he would come by. He said he tries to come by every day during a project. Plus, there were multiple projects going on in my town so it sounded like he would be in the area. Needless to say, he came for the rough inspections and then did not come back for over a week. When he did come back, he realized that the team had not tented/tarped my room and my bedroom was covered in dust and dirt. He apologized and sent someone to clean my bedroom. I mentioned that he would have known about the issue if he had come by daily as mentioned. His reply was that he saw pictures every day. I explained that was not the same as coming by the actual site. The guy who did the work in my bathroom was good but I felt that I had to follow up on a lot of things. Since Paul was not around, I felt like I had to make sure he knew what was happening day to day. When they finished the plumbing, I had to have them come back twice due to leaks. They installed my medicine cabinet incorrectly and had to come back and fix it (it was not anchored on the wall). When they were "finished", I had to send an email with photos of a lot of little issues (dings in the wall, poor paint job, open edges where they did not caulk). They came back again to fix those items although now one section of a wall looks very odd (they sanded it and it has a different texture than the rest of the walls). At this point, I think I might hire someone else to come out and fix the wall/paint. I literally do not have it in me to go through another round of fixes. I had a few rough conversations with Paul about the project. During one of these conversations, he said "You have asked me the same question 4 times. If you keep asking me, you will keep getting the same answer." Not the response that I expected. He explained to me that "This is what happens in production." Funny enough - I work in manufacturing and production so did not appreciate that comment (although it has been the source of many, many jokes in my office). I explained that if he had done a better job pre-production (reviewing materials, reviewing construction expectations, etc.), we would not have had the issues during production. I also explained that I was asking questions because his answers were vague and not helpful. I got the impression he either didn't have the time to properly explain things to me or didn't think I could understand what was happening. One other point, because the guy who did the work in my apartment walked to my apartment, he didn't carry supplies. He ended up using my vacuum to vacuum up the dirt/caulk/etc and put the vacuum back. When I went to use my vacuum, it was filthy (absolutely covered in dust). When I picked it up, grout and white dust fell out. I asked him to clean it which he did - but it's still dirty. I will probably throw it away and buy a new. While I think Paul is qualified, I think he has too much on his plate. He told me that there are currently 30 projects going on. If he is going to be the Director of Projects, he should direct the team. If he is going to be a project manager, he should do that and be on site at the projects."

We specialize in fencing services and repairs, for all types of fencing! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Our family of team members have 9 years of experience with all kinds of fences. Feel free to reach out for any home improvement desire. We’re one one call away from your solution ! (845)-798-9972

"I cannot say enough good things about Scott fence! First, he arrived for an estimate as promised. He did get lost and I missed his call but he called several times until he got me & arrived promptly as soon as i explained where i was. He made recommendations based on the area we wanted to fence that were extremely helpful and showed his level of experience. The price he gave is was fantastic, considering he works with true PVC vinyl fencing (he beat out another fence company by atleast $500). We met with Scott Fence 2 more times after the initial consultation: the 2nd time, he was kind enough to give us time to speak to our neighbors about the upcoming installation, and even helped mediate minor debates about property line & fence placement. He was EXTREMELY helpful with this, which i had to mention because no fence company is responsible for making your neighbors feel ok with fence installation, but Scott Fence took this challenge without hesitation. The third time we met was to finalize the contract. He was able to install the fence 3 days later! His crew arrived as promised that Saturday morning, and worked throughout the day to finish the job. There was a tiny miscommunication: one neighbor already had 4ft pvc fencing and while we wanted to go with 5 ft, we told Scott Fence we wanted to match the neighbors' fence in height, but it was misunderstood as height and style (we installed plain solid & the neighbor has lattice topped fence). Initially I was going to give the go ahead to install but i later told Scott Fence that i wasnt crazy about the lattice fence and he said no worries, that he would order the correct fencing free of charge and install what i wanted. He is truly all about making his customers happy. There was even a small section of unfenced area in out back yard that was previously blocked with cinderblocks that he fenced for free! I also want to mention, he had no idea i found him on Angies list, not until the 2nd visit. I intentionally did not mention it because i like to see the true colors of service providers when they are not focused on getting a good review. There is more that we plan to fence in the future and we will not hesitate to contact Scott Fence. Glenn, the main contact, is wonderful. Cheerful, informative and definitely about his business. We will be in business again soon, Glenn Scott Fence! Thank you!!
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"They were really fantastic. Super professional, and friendly. They are a company who takes their customer service very seriously. When Nick found the issue with the liner, he made sure I had every opportunity to see what he was seeing, and make sure I was comfortable with the repairs he was recommending. He was easy to work with, very accommodating on payment terms and I would definitely recommend them and use them again. I feel very happy to have found them!"

"John came within few days and provided an estimate. He explained to me
that I would only see bare branches for year or so when I cut to half
size. I appreciated the warning. The work was done the following week
shortly after I confirmed I wanted to hire them.John came to give
directions to the 3 workers before they started. I stayed in yard during
most of the work so I could change my mind about extent of downsizing
trees during the progression.  
The men clearly were used to trimming hollys which was a relief since I
have not been able to find any tree companies in the past 15 years who
even wanted to do it. One man climbed into the holly while another
worked from the ground with the long clippers.  Everything went smoothly
and all degree was removed.
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