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"though I appreciate the emergency Saturday service call (cost 169.00), I thought the additional charge of 303.00 (450.00) for a diagnostic check and repair ( no parts necessary - just less than a hour of manpower) was a bit exorbitant. perhaps I failed to realize that heating/ac personnel are paid on the equivalent scale as neurosurgeons."

"Job was done excellently in a timely fashion at a reasonable price. Jared the technician was awesome!"

"Really excellent installation of Daikin FIT heat pump with a gas backup furnace. This allows dual fuels, gas or electric. It's 15F right now and the heat pump is a bit slow bringing my rowhome up to temperature, but is working fine. It's good down to 0F, and Philly rarely gets below the 20's. Installers were great and highly experienced. No surprises! The job was the most carefully spec'ed I've ever encountered and they saved me money by not having to use my old flu which needed an expensive relining. Techs did careful, neat work, were highly experienced and courteous to deal with. Overall, I'm very happy and would use Unique again. They are not cheap, but the price was certainly fair given that it's essentially two heating systems and it's a high quality, high-efficiency system. "

"Rachel was very professional and knowledgeable. Everything went great."

"Good professional work!"

"Did a great job."

"Horrible customer service. Paid approximately $5,000 to have a water heater replaced and the very next day it wasn't working. The manager gives horrible service and I would recommend hiring any other company. I wish I could leave negative stars because one star is about 10 too many."

"Prompt service, responsive, efficient, kind, and competent staff. A very ethical company. Excellent HVAC choice of units. This company was highly recommended by several friends, and I recommend them too."

"Great job a little pricey but a good job."

"The guys were on time professional fast and efficient very easy to get a quote and set up service fair pricing I would recommend "