Get matched with top carpet installers in Chicago-Lawn, IL

"I had the carpeting replaced in one of the bedrooms. Expo sent me sample photos of carpets by email so I could choose a carpet over the phone. Dina, the salesperson, was very helpful. The installer was terrific. He got there right on time and took out the old carpeting and hauled it away and then installed the new carpet in two hours.It looks beautiful. I'm really pleased with the service I got. I have used Expo several times before and I wouldn't hesitate to recommend them to anyone."

"Excellent! I would use them again. I will use them again!"

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."

"Nick came out in just a couple days (despite their company being extremely busy at the time), and did a careful walk through with me, looking at each floor carefully, and honestly saying which areas needed repair for the floor's integrity, and which were just cosmetic and totally optional. He was honest, thorough, and really knew a lot about these old buildings and their wood floors. His team got right to work within a few days, and he himself came out every day to help his team because they were so busy and stretched thin at the time. They finished a whole day sooner than expected, which was wonderful because it gave us one more day to air it out before we had to move in. And I can't express how thrilled we are at the outcome! The floors look absolutely amazing!!!! Where the carpeting was, the floors were sanded down (one room had to be fully replaced), and he mixed up a color of stain that was so incredibly close to the existing color (who knows how old it is, and in what way it's faded over the years) that it looks nearly seamless at every transition. The color is absolutely beautiful, the finish is smooth and even, and the polyurethane coatings will protect the floors beautifully from spills/scratches that will inevitably come from our small kids. He even took the time to answer all my questions very quickly, within hours, never had to wait days for a reply. He recommended how to care for the floors to keep them in good shape going forward, and suggested a buff every 5 years to greatly lengthen how long it takes before they need refinishing. Outstanding quality work, very personable and friendly, always wore a mask during this time of COVID, always on time, and finished a bit sooner than estimated. I can't recommend Nick, and his company Accurate Flooring, more highly!!!"